Guest Reviews
Overall Rating
7.4
Good
Based on 4,202 reviews
Cleanliness
7.8
Comfort
7.8
Pickup/Dropoff
7.2
Value for money
7.4
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Hertz car rental prices in Houston
| Economy | $21/day | |
| Compact | $24/day | |
| Intermediate | $26/day | |
| Standard | $27/day | |
| Full-size | $28/day | |
| SUV | $27/day | |
| Minivan | $44/day | |
| Premium | $39/day | |
| Luxury | $37/day | |
| Convertible | $47/day | |
| Commercial | $31/day | |
| Van | $35/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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4.4
Cons: They need to have the vehicle someone rented and give you a car that’s clean and not filthy.
review from
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6.0
Cons: The reservation was set for a time and place where the rental facility was closed. Hertz couldnt refund me blaming 3rd party responsibility. I had to take au more than twice the 1st price paid and never received a refund for the first payment. My calls to you were never picked up. It’s fraud.
review from
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10.0
Pros: The vehicle was brand new and customer service in both Houston and Auburn was excellent.
Cons: Unless Hertz has the ability to affect the weather, you couldn’t have made our trip any better than you did.
review from
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4.8
Pros: Not much to like. No AC in the rental facility and had to wait 40 minutes for an attendant. Car wasn’t ready. Attendant was nice once he arrived.
Cons: Everything. No one was present during pickup or drop off. I had to leave the keys with someone who didn’t work in rentals. They said they didn’t know what I should do.
review from
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8.4
Pros: Staff was friendly, service was easy and quick.
Cons: Dropping off the vehicle I felt there should be more information if leaving the keys. Not much signage for that at this location. Minimal issue as I found out via email what to do.
review from
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6.8
Pros: Pick and drop off was amazing.
Cons: The windshield wipers on the car were very old and useless which came in handy during all the rain. We are lucky I didn’t crash. Also, we were lead to believe that when we did the prepaid gas we would only be charged for the gas we used not a full tank even though we used a half tank.
review from
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10.0
Pros: Drop off was easy; rental agent was nice and patient.
Cons: Cars could have been a little newer.
review from
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10.0
Pros: Staff was very overbooked when I arrived to pick up my car, but that meant an upgrade which I won't complain about! They only have two or three cars in the parking lot for rent. But the guy I worked with was great, kind, and even offered to give me a ride after I dropped the car off.
review from
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5.6
Cons: The price quoted was completely different from what I was charged at pickup.
review from
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4.4
Pros: Staff was frendly
Cons: Car was worst car ever could hardly drive straight don't know if it was alignment issue
review from
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2.8
Pros: The drop off was horrible the address was very confusing
Cons: They could have had a better address for drop off
review from
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10.0
Pros: yes
Cons: nothing
review from
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10.0
Pros: The vehicle was brand new and customer service in both Houston and Auburn was excellent.
Cons: Unless Hertz has the ability to affect the weather, you couldn’t have made our trip any better than you did.
review from
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10.0
Pros: Drop off was easy; rental agent was nice and patient.
Cons: Cars could have been a little newer.
review from
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10.0
Pros: Staff was very overbooked when I arrived to pick up my car, but that meant an upgrade which I won't complain about! They only have two or three cars in the parking lot for rent. But the guy I worked with was great, kind, and even offered to give me a ride after I dropped the car off.
review from
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10.0
Pros: yes
Cons: nothing
review from
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8.4
Pros: Staff was friendly, service was easy and quick.
Cons: Dropping off the vehicle I felt there should be more information if leaving the keys. Not much signage for that at this location. Minimal issue as I found out via email what to do.
review from
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6.8
Pros: Pick and drop off was amazing.
Cons: The windshield wipers on the car were very old and useless which came in handy during all the rain. We are lucky I didn’t crash. Also, we were lead to believe that when we did the prepaid gas we would only be charged for the gas we used not a full tank even though we used a half tank.
review from
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4.4
Cons: They need to have the vehicle someone rented and give you a car that’s clean and not filthy.
review from
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6.0
Cons: The reservation was set for a time and place where the rental facility was closed. Hertz couldnt refund me blaming 3rd party responsibility. I had to take au more than twice the 1st price paid and never received a refund for the first payment. My calls to you were never picked up. It’s fraud.
review from
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4.8
Pros: Not much to like. No AC in the rental facility and had to wait 40 minutes for an attendant. Car wasn’t ready. Attendant was nice once he arrived.
Cons: Everything. No one was present during pickup or drop off. I had to leave the keys with someone who didn’t work in rentals. They said they didn’t know what I should do.
review from
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5.6
Cons: The price quoted was completely different from what I was charged at pickup.
review from
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4.4
Pros: Staff was frendly
Cons: Car was worst car ever could hardly drive straight don't know if it was alignment issue
review from
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2.8
Pros: The drop off was horrible the address was very confusing
Cons: They could have had a better address for drop off
review from
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Where can I find Hertz car rentals in Houston?
6608 Hwy 6 North Suite E, Hertz car rentals
Address
6608 Hwy 6 North Suite EPhone
+1 281 859 2315Top Tips For Renting a Car from Hertz in Houston
- 25% of our users found rental cars from Hertz in Houston for $28 or less
- Book your rental car from Houston in Hertz at least 1 day before your trip in order to get a below-average price
- Full-size rental cars from Hertz in Houston are around 37% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Houston
How much does it cost to rent a car from Hertz in Houston?
On average a rental car from Hertz in Houston costs $39 per day.
What is the most popular rental car from Hertz in Houston?
Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz in Houston.
How many car rental locations does Hertz have in Houston?
Hertz has 27 rental locations in Houston. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: George Bush Intcntl Airport (IAH)?
Yes
Does Hertz offer shuttle or airport pick-up services from George Bush Intcntl Airport (IAH)?
Yes