Reviews for Hertz in Houston
- All reviews 100%
Oct 27 2016
Don't be upsold
Pros: Car was clean and full of fuel
Cons: Getting upgraded without being told the price until the sales lady gave me the receipt. Wtf difference does it mke how many bags I have. If I want to strap them to the roof it's my business as long as there's no damage when returned.
Oct 18 2016
Cons: First vehicle had been smoked in. Second one wasn't in the slot assigned. Third one took 15 minutes to get because we lost our place in line.
Oct 10 2016
Bad service, bad online reservation
Cons: No customer service agents wanted to help resolve my issue. They lied to me many times and made me drive around Houston for rental cars they no longer had even though I have a reservation.
Oct 7 2016
Poor communication upfront. Hidden sales tactics
Pros: Car was in good shape
Cons: Shady tactics by the staff to upsell No explanation of contract being signed Had to modify three times