Book Hertz car rentals in Houston

Cons: Rude houston hertz reps who were not polite. I got an old car with no USB and really low fuel capacity for a long journey. The houston location I had booked the car from initially, closed the store at 5.45 pm though they had my reservation and their store hours were until 6 P.M. Hertz charged me an additional 300$ for changing location last minute and then to top it gave me a bad car.....I learnt my lesson no more hertz!!!

Cons: Had to pre-pay to get a price at HAI comparable to DFW which I guess is not Hertz fault but a week before I left the price dropped dramatically and I would not have been required to pre-pay.

Cons: When I checked in at the Hertz office at SFO, the receipt I received was significantly different from that which I received (prepaid) from the Texas office. I talked to a supervisor in Customer Service; she said she could only give me credit on a future rental as "goodwill gesture". I asked if she could speak to her Manager. The manager authorized the full refund to the originally quoted price. They were kind enough to credit me a partial refund on the prepaid tank refill since I had filled up just before dropping off the car. As a helpful suggestion, I think there needs to a process audit from website purchase to the pickup/drop-off locations and across state lines. It should be a consistent experience - much like a purchase of an airline ticket. Also, there needs to be something in writing at the time of drop off, indicating there was no damage to the vehicle. I asked for this but the Customer Service rep. tried to assure me verbally and finally showed me her screen - the damage box was checked with a "N". That's the best I could get.

Cons: I got over charged, I just realized that they charged me $200 dollars more than what the total price was going to be. The agent told me those $200 were a deposit until I return the car, I returned the car 7 days ago and the transaction has posted with the full $200 extra. I am calling my bank to cancel the transaction if They don't take care of it. Not only that but also I got a voice mail from Hertz saying that I did not return the cat . They need to get their stuff together because the person that I returned the car told me every thing was fine and I was good to go.Well apparently not. Really bad experience

Cons: Cloth car seats were stained when we picked it up, but we pointed that out when we rented and it was no problem when we dropped it off. Took a while to Pick up car

Cons: I didn't check logistics as it related to getting the car from the airport. Added expense was significant.

Cons: Would have slightly preferred a Corolla

Cons: There was NO car!!!! And car co says refund does not come from them.... There were never any cars available.

Cons: Over 40,000 miles, smelled like smoke, burns and stains on seats, driver door was hard to open due to bad repair or something, no wiper fluid and had to pull over because I couldn't see. Oh and the tank wasn't full. Rediculous rental from hertz.