Book Hertz car rentals in Houston

Reviews for Hertz in Houston

Recent reviews

Traveler rating

Excellent

136

Good

46

Okay

48

Mediocre

106

Poor

0

Find reviews that mention:

car was cleanpick up and drop

pick up the carcustomer service

car availablegreat experience

rented a carnever rent

wrong locationcredit card

friendly staffcar was dirty

location was closed

10.0

Pros:New carCons:Very goodReviewed Mar 12 2021

review from

8.0

Cons:They couldn’t confirm on paper if spouse is included in the rental. They could only confirm verbally, which was not very reassuringReviewed Oct 8 2018

review from

4.0

Cons:They charged me a 200 dollar deposit that I haven't gotten returned yet.Reviewed Aug 18 2017

review from

2.0

I cancelPros:NothingCons:Wasn't advised about the policysReviewed Mar 8 2017

review from

9.2

Pros:All GoodReviewed May 31 2017

review from

2.0

Cons:Unexpected charges. I paid $400 as quotes online and walked out of the Hertz dealership having paid $1200. I ended up walking back in and arguing about a bunch of the charges, but I still had to pay $800 total, double the online quote. Would never recommend.Reviewed May 21 2017

review from

10.0

We had great service at the airport location.Pros:A female customer representative helped us correct our booking error. She was extremely kind and courteous!Reviewed Aug 24 2017

review from

10.0

Pros:Fast access and returnReviewed Jul 3 2017

review from

7.6

Cons:Really hard to extend my reservation. Couldn’t get anyone on the phone at the local hertz offiveyReviewed Jun 25 2019

review from

2.0

Pros:The car was not ready upon arrival. Had to wait one hour for car. Low air pressure on tires on vehicle. Very poor costumers service. And Lastly was unable to return vehicleReviewed Apr 11 2021

review from

4.0

Pros:I had a reservation with Hertz 11/24/20- received a call that same day few hours before my pickup time and they informed that Priceline/ kayak over booked and had no vans. I didn’t like nothing about this Bc the day before I called them asking about the reservation and they said it was ready for me to pick up. Poor service and failed on my vacationsCons:Call your customers 2 days prior if you can’t accommodate. According to their CS team in which is cordial and better than Priceline/ kayak they are third party service providers and get reservations lists that same day of the pickup.Reviewed Dec 2 2020

review from

2.0

Pros:NothingCons:I least a heads upReviewed Jan 22 2021

review from

More

• 7.1 /10Avis Car Rentals at Houston
• 4.5 /10Ace Car Rentals at Houston
• 4.9 /10National Car Rentals at Houston
• 5.7 /10Payless Car Rentals at Houston
• 7.1 /10Budget Car Rentals at Houston
• 5.5 /10Thrifty Car Rentals at Houston
• 5.8 /10Advantage Car Rentals at Houston
• 8.0 /10Alamo Car Rentals at Houston
• 7.1 /10Enterprise Car Rentals at Houston
• 7.8 /10Sixt Car Rentals at Houston
• 5.6 /10Dollar Car Rentals at Houston

• Has the Hertz rental car policy in Houston changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Houston?

  On average a rental car from Hertz in Houston costs $41 per day.

• What is the most popular rental car from Hertz in Houston?

  Compact (Nissan Versa or similar) is the most frequently booked rental car type from Hertz in Houston.

• How many car rental locations does Hertz have in Houston?

  Hertz has 26 rental locations in Houston. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: George Bush Intcntl airport (IAH)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from George Bush Intcntl airport (IAH)?

  Yes