Reviews for Thrifty in Houston
- All reviews 100%
Nov 27 2016
Poor customer Service
Cons: Guy at the counter did not want to honor my deal that I had a email confirmation for and faught with me. Then asked me to never come to another counter again and sent me very far with kids and bags in the wrong direction to get my car.
Oct 25 2016
couldve been worse
Pros: Not much
Cons: I reserved a full size car and was offered my pick between a corolla or Altima, which are both compact cars. The interior smelled of smoke, the windshield was filthy with an oily residue and I had to clean it before driving. I'm unhappy with rental car agencies. After being on a crappy plane the last thing I need is a poor rental car for my trip.
Oct 17 2016
Pros: The car
Cons: I had a reservation For 115$ and also bought the kayac insurance For 3 days, once I got to the counter, the trifty representative didnt accept the insurance and force me to buy another one in order to Rent the car, he told me that they didnt accept the Allianz insure. Si I had to pay a total of 207$ plus 27$ that I loss with kayac insurance. Dont trust this kind of reservation go directly to each Rent company to dont get surprises in the middle of your trip. Really bad experience.
May 9 2016
Pros: Older gentleman in car pickup area was EXTREMELY friendly - Houston Bush Intercontinental - around 12:15 or so
Cons: Customer service representative asked me about getting the toll coverage for $13/day and said all toll roads accept cash. I did not pay for the toll service. First toll took cash but the Hardy Toll Road does not - just waiting to get clobbered on the service fee from Thrifty. Otherwise, excellent experience.