Reviews for Budget in Houston
- All reviews 100%
Jul 25 2016
Pros: Excellent car and customer service
Jun 24 2016
Kayak Messed Up - I didn't notice
Pros: The outcome of this rental causes me to not like anything about the rental at all.
Cons: My wife flew into IAH and needed a one-way rental for one day. Apparently something with the search went wrong and included pickups at HOU as well. I didn't notice, my bad. She went to pickup the car at IAH and the Budget desk was pushy and rude with the upsells (which were all declined) but they never mentioned to my wife the actual reservation was for HOU and they ended up charging here almost three times the cost of the reservation I had made. tl;dr I think Kayak messed up, then I messed up, then Budget's customer service and handling of the situation was atrocious and borderline deceptive trade practices.
May 27 2016
Pros: Desk agent was efficient and friendly. The Chevy Malibu was clean and ran well.
May 3 2016
Good aservice and price
Pros: How friendly the rental staff was. It was all very quick.