Reviews for Budget in Houston
- All reviews 100%
Oct 18 2016
Thieves at Budget
Cons: I left a couple coats and hats in a car by accident that had an airbag malfunction so I asked to be placed in a different vehicle. When we were moved to a different vehicle we forgot to grab those items. We called within 30 minutes of realizing and spoke to a budget employee who said thatbshe retrieved our items from the first car and would put them in lost and found. Come Monday we went to get our stuff from lost and found and it was not in there. And noone could seem to figure out where it could have gone.
Oct 17 2016
GO ELSE WHERE
Cons: They wont tell you exactly how much it cost for them to fill it up and just hurry you up to initial and then when you turn it in, they hit you for $9.89 a gallon. RIP OFF
Oct 11 2016
Clean and simple
Pros: Ease of access and logistics renting and returning car.
Cons: Kayak had my rental at an office at another airport in the same city... so the price difference was pretty noticeable but not too outrageous.
Oct 4 2016
Houston to Austin Trip
Pros: Rented from Budget at IAH for a weekend trip to San Marcos to visit our daughter in college. The entire Budget experience was FANTASTIC! First, there was no line (we arrived at 2:45pm) and the agent was charming, personable and extremely helpful. We asked a boatload of questions regarding using credit verses debit cards, what is covered and not covered with insurance, deposit holds and tolls. She took the time to answer every question to our satisfaction and processed us quickly. She even gave us an upgrade vehicle! I feel horrible that I can't recall her name, but she wore very striking blue eyeshadow and had a Budget CEO pin on her collar! Thanks for an enjoyable experience!