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Peach: Expert advice and recommendations

Expert travel writer Robert Schrader shares all you need to know before booking a flight with Peach.
Robert Schrader
October 25, 2024

Peach Aviation (MM), typically known simply as Peach, is a low-cost carrier based at Japan’s Kansai International Airport (KIX). From here and at bases in Naha (OKA), Sendai (SDJ) and Tokyo-Narita (NRT), the airline operates flights both within Japan, as well as to destinations throughout East and Southeast Asia. Several characteristics innate to Peach’s business model have generally made it an unattractive airline for me, though these might not be a deal-breaker for you.

Fare types, seats & legroom

Like most low-cost airlines, Peach operates in an all-economy configuration. However, passengers may select from among several paid seating options, which may be included with the fare, depending on which type you purchase.

Understanding Peach fare types

Peach offers three fare types, ordered by increasing price and also by increasing benefits: Simple Peach; Value Peach; Prime Peach.

Simple Peach includes only your ticket, requiring you to pay to select a seat or check a bag; refunds and changes are impossible. Value Peach includes a free selection of certain seats and one checked bag and free changes, but no refunds.

Prime Peach fares allow you to select almost any seat on the plane for free and check two bags, and change your ticket as many times as you want without a fee. Do note, however, that the “refund” offered is in Peach points, not cash.

As someone who rarely checks bags or changes plans, I typically buy Simple Peach and add-ons à la carte, though your strategy may be different, depending on your travel needs.

Fast Seat

Peach sells the bulkhead rows onboard all its aircraft as Fast Seat. In addition to offering the most legroom of any seat, the location at the front of the aircraft means that you can get off the plane first. I find this to be a feature worth paying for, even if the lack of underseat storage (due to the bulkhead wall) is disappointing.

Note that passengers traveling on all Peach fares need to pay extra for Fast Seats, even on a Prime Peach fare. If you want a Fast Seat but don’t need other Prime Peach perks like a free checked bag, you might want to purchase the seat by itself (as I usually do).

Smart Seat

The Smart Seat offers extra legroom, and a location either in the first few rows of the plane, or the emergency exit rows. Notably, Smart Seat selection is an included perk of the Prime Peach fare. If you don’t absolutely need the bulkhead but want extra legroom and to be seated near the front of the plane, a Smart Seat is the best option.

Do note that while most Smart Seats offer underseat luggage stowage, this is not possible if you choose an exit row seat, due to local safety regulations.

Pleasure Seat

Pleasure Seats are the several rows of seats between the front Smart Seats and exit row smart seats, as well as all window seats on the entire plane. These seats don’t have extra legroom, but either situate you closer to the front of the plane, or offer you a window view.

Free Pleasure Seat selection is an included perk of the Value Peach fare, which can make this a worthwhile upcharge if you also plan to check a bag, or if you think you might need to change your departure date or time.

Standard Seat

The Standard Seat is just like it sounds: An ordinary aisle or middle seat toward the back of the aircraft, with Peach’s standard very cramped leg room. Although Value Peach passengers can select these seats for free, I’d just as soon allow for automatic seat selection during check-in and take my chances.

Pre-flight experience

Here’s what you need to know about the airport experience when flying with Peach.

Baggage policy and fees

Peach has a relatively lenient for low-cost carriers, with two of its three fare classes (Value Peach and Prime Peach) offering 1 and 2 checked bags, respectively. The airline also allows for your 7 kg or 15 lbs of cabin baggage to be carried as up to two separate bags.

On this last point, my own personal experience has been that Peach ground staff only strictly enforce limits on carry-on size and weight when you’re traveling out of Kansai Airport (KIX). I’ve never had my bags scrutinized at any other airports when flying Peach.

Check-in

Peach allows for check-in on its app for domestic Japan itineraries, though this is only possible between 35-90 minutes before the flight. Because of this strange restriction, I usually just opt to use an airport kiosk to check-in.

Lounges

Peach does not operate any of its own lounges, nor are any of its passengers automatically entitled to access other carriers’ lounges. However, certain passengers (i.e. those holding a Priority Pass credential) may be able to enjoy lounge access at certain airports, mostly those outside of Japan.

If you’re flying out of Kansai Airport, you can use Priority Pass to access Nodoka Cafe, a co-working and relaxation space at the Aeroplaza Complex just outside of Terminal 1; there are no lounges in Peach’s Terminal 2.

If you access this space, however, keep in mind that the bus from here to Terminal 2 takes at least 20 minutes. In other words, you’ll want to arrive at the airport at least 90 minutes prior to departure.

Onboard experience

Here’s what you can expect onboard a Peach flight.

Wi-Fi & entertainment

When you board a Peach flight, you’ll notice that a Wi-Fi network is available. However, this will not permit you to connect to the internet.

Rather, it serves two purposes. First, to allow you to access Peach’s flight map. And secondly, to allow you to order food, drink and duty-free shopping items and have them delivered to your seat.

Since Peach offers neither Wi-Fi nor entertainment, I suggest downloading media to your phone in advance of your flight. This is an especially good idea on long domestic sectors like Osaka-Okinawa, and all international flights.

Amenities

Peach doesn’t offer any amenities free of charge. However, you can use the inflight Wi-Fi server to order ones like blankets and pillows, as well as duty-free toiletries.

Loyalty programs, miles & credit cards

Rather than operating a traditional frequent flyer program, Peach offers passengers the ability to collect Peach Points. You can use these to pay for future flights, as well as for add-ons like seat selection and checked baggage.

Peach Points

All Peach flights earn a certain number of Peach Points, which the website will specify at the time of booking. Note that you need to be registered on the Peach website in advance in order to collect these points.

Do note that points accrue based on the currency with which you pay for your flights. This means that if you buy a flight departing Thailand (and pay in baht), it will accumulate a separate balance from domestic flights in Japan (whose Peach Points are in yen).

You can subsequently only use each Peach Point bank to pay for bookings and add-ons made in that currency. For this reason, I find the Peach Points system to have fairly limited utility.

Credit cards

Peach does not have its own credit cards, nor is it possible to transfer credit card points to your Peach Points account to make bookings. The best way to leverage credit cards when flying with Peach is to use premium travel credit cards like Citi Strata Premier and American Express Platinum, which earn bonus points on travel purchases.

When does flying Peach make sense?

If you book far enough in advance, there’s often very little difference in price between Peach and Japan’s two full-service carriers, ANA (NH) and Japan Airlines (JL). This is especially pronounced if you pay ancillary charges for seats or baggage with Peach, which doesn’t fly to any airports that ANA and JAL don’t already serve.

Moreover, at Peach’s Kansai Airport hub, it operates from Terminal 2, which is not only a 15-minute bus ride from the airport railway station, but comprises a spartan shed without lounges, restaurants or any amenities besides bathrooms. This is also the case at Tokyo-Narita and Okinawa-Naha.

With all of these potentially negative aspects of the airline, why would you ever fly Peach in the first place?

Price and availability

Well, as I hinted, timing can be a factor. For example, if your travel date is very soon, I’ve found that Peach fares can remain cheap, even as those on full-service airlines have doubled or tripled.

In fact, in very busy periods (such as Golden Week in May and the Obon Festival in June), JAL and ANA flights can be sold out entirely.

The Peach brand

I’ve also heard some of my Japanese friends say they think Peach’s festive pink-and-orange branding adds an element of whimsy to the stressful travel experience, though I’ve never personally found this to be true.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

FAQs about flying with Peach

  • What is Peach's carry-on size allowance?

    On board Peach flights, cabin baggage should not exceed 19x15x9in. If your hand luggage is bigger, the Peach assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Peach fly to?

    Peach offers direct flights to 19 cities in 7 different countries. Tokyo, Sapporo, and Osaka are the most popular cities covered by Peach.

  • What is Peach’s primary hub?

    Peach concentrates most of its flight operations in Osaka.

  • How does KAYAK find such low prices on Peach flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Peach.

  • What’s the cheapest route that Peach flies?

    In the last 72 hours, the cheapest route flown by Peach found on KAYAK was from Tokyo to Osaka, with a price of $67 for a round-trip.

  • What are the most popular airports for Peach flights to depart from?

  • Is Peach part of an airline alliance?

    No, Peach is not part of an airline alliance.

  • How many destinations does Peach fly to?

    In total, Peach flies to 20 destinations.

See more FAQs

Peach customer reviews

6.7
OkayBased on 82 verified guest reviews
6.7Boarding
7.2Crew
5.3Entertainment
5.0Food
5.7Comfort

Traveler rating:
Sort by:
J
2.0 Poor
TPE-HND
The seat is so bad Can’t recline the chair
B
9.0 Wonderful
ICN-OKA
Pros:Easy boarding, friendly crew
Cons:Seats were not comfortable
S
8.0 Very good
OKA-TPE
Pros:The overall timeliness- although we were delayed boarding. We arrived on time.
Cons:At least an offer of a free beverage? Water at a minimum.
T
1.9 Poor
HND-ICN
I didn’t even fly on it can I get my refund
V
10.0 Wonderful
NRT-FUK
For Travelers with babies, if they can be supported by allowing to carry the Baby stroller upto the Airplane gate, and not submit at the Check-In counter. it will be very convenient. Thankyou.
S
6.0 Okay
HKG-KIX
IT’s budget airline
H
2.0 Poor
TPE-NGO
LCCだから仕方ないと言ってしまえばそれまでだが、快適な旅行を普段している人は絶対に利用しないほうがよいです。体力に自信があり、時間いっぱい動き回りたいような人なら利用価値はあるかも知れないが。

Peach flight status

Sat 11/2

Peach route map - Which destinations does Peach fly to?

Find out which destinations you can fly to direct with Peach by entering your departure airport. If you want to know if Peach flies a certain route, enter both the departure and destination airport before hitting search.
Sat 11/2

All Peach flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
132Sendai (SDJ)Osaka (KIX)1h 45m
320Tokyo (NRT)Osaka (KIX)1h 40m
31Osaka (KIX)Kaohsiung City (KHH)3h 50m
183Osaka (KIX)Miyazaki (KMI)1h 10m
197Osaka (KIX)Kagoshima (KOJ)1h 20m
175Osaka (KIX)Nagasaki (NGS)1h 20m
319Osaka (KIX)Tokyo (NRT)1h 25m
79Osaka (KIX)Shanghai (PVG)2h 55m
139Osaka (KIX)Sendai (SDJ)1h 20m
184Miyazaki (KMI)Osaka (KIX)1h 5m
198Kagoshima (KOJ)Osaka (KIX)1h 10m
465Nagoya (NGO)Sapporo (CTS)1h 45m
491Nagoya (NGO)Sendai (SDJ)1h 15m
723Nagoya (NGO)Taipei City (TPE)3h 40m
573Tokyo (NRT)Sapporo (CTS)1h 50m
529Tokyo (NRT)Fukuoka (FUK)2h 20m
92Bangkok (BKK)Osaka (KIX)5h 30m
627Tokyo (NRT)Taipei City (TPE)4h 25m
292Okinawa (OKA)Fukuoka (FUK)1h 50m
512Okinawa (OKA)Tokyo (NRT)2h 30m
927Okinawa (OKA)Taipei City (TPE)1h 45m
876Shanghai (PVG)Tokyo (HND)2h 35m
80Shanghai (PVG)Osaka (KIX)2h 5m
417Sendai (SDJ)Sapporo (CTS)1h 20m
494Sendai (SDJ)Nagoya (NGO)1h 15m
860Taipei City (TPE)Tokyo (HND)3h 0m
722Taipei City (TPE)Nagoya (NGO)2h 35m
620Taipei City (TPE)Tokyo (NRT)3h 15m
928Taipei City (TPE)Okinawa (OKA)1h 40m
455Fukuoka (FUK)Sapporo (CTS)2h 20m
68Hong Kong (HKG)Osaka (KIX)3h 25m
809Tokyo (HND)Incheon (ICN)2h 45m
291Fukuoka (FUK)Okinawa (OKA)1h 55m
877Tokyo (HND)Shanghai (PVG)3h 50m
859Tokyo (HND)Taipei City (TPE)4h 10m
530Fukuoka (FUK)Tokyo (NRT)1h 55m
808Incheon (ICN)Tokyo (HND)2h 10m
712Incheon (ICN)Osaka (KIX)1h 45m
160Fukuoka (FUK)Osaka (KIX)1h 10m
418Sapporo (CTS)Sendai (SDJ)1h 15m
584Sapporo (CTS)Tokyo (NRT)1h 50m
466Sapporo (CTS)Nagoya (NGO)2h 0m
32Kaohsiung City (KHH)Osaka (KIX)2h 40m
91Osaka (KIX)Bangkok (BKK)6h 45m
116Sapporo (CTS)Osaka (KIX)2h 25m
115Osaka (KIX)Sapporo (CTS)1h 55m
159Osaka (KIX)Fukuoka (FUK)1h 25m
67Osaka (KIX)Hong Kong (HKG)4h 45m
711Osaka (KIX)Incheon (ICN)2h 5m
176Nagasaki (NGS)Osaka (KIX)1h 10m
542Amami (ASJ)Tokyo (NRT)2h 5m
26Taipei City (TPE)Osaka (KIX)2h 30m
25Osaka (KIX)Taipei City (TPE)3h 35m
294Ishigaki (ISG)Fukuoka (FUK)2h 5m
235Osaka (KIX)Ishigaki (ISG)2h 45m
456Sapporo (CTS)Fukuoka (FUK)2h 55m
215Osaka (KIX)Okinawa (OKA)2h 25m
532Ishigaki (ISG)Tokyo (NRT)2h 50m
271Sapporo (CTS)Okinawa (OKA)4h 0m
236Ishigaki (ISG)Osaka (KIX)2h 15m
511Tokyo (NRT)Okinawa (OKA)3h 30m
293Fukuoka (FUK)Ishigaki (ISG)2h 25m
483Nagoya (NGO)Okinawa (OKA)2h 35m
488Okinawa (OKA)Nagoya (NGO)2h 0m
216Okinawa (OKA)Osaka (KIX)1h 55m
531Tokyo (NRT)Ishigaki (ISG)3h 50m
272Okinawa (OKA)Sapporo (CTS)3h 15m
541Tokyo (NRT)Amami (ASJ)2h 50m
More flight routes

Peach contact information

Peach information

IATA CodeMM
Routes72
Top routeSapporo Chitose Airport to Tokyo Narita Airport
Airports served20
Top airportOsaka Kansai Intl

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