Book Sixt car rentals in Fort Lauderdale

Cons: Service was very bad

Cons: Returned it full, attendant said I was good, Gas meter needle was on the full mark, charged me $25 dollars for the 1 mile it took from gas station to get to Sixt.

Cons: Confusion over location and price. Hard sell on insurance add on and when I turned down all three options, the Sixt employee demanded that she get my car insurance policy number and agent.

Cons: Wasn't easiest location to get to, kind of out of the way. They were busy, so had to wait a little longer than I wanted to check in and pick up the vehicle. I was charged $35 for an extra day for being 9 minutes late - since the car was entered as being returned at 11:09 pm, when in fact I dropped it off and handed over the keys at 10:25pm (it had to be back by 11 pm latest). They must have had some delays in Returning Vehicles, but that's not my problem - the car was back within the rental agreement time frame and grace period.

Cons: No rental facility within airport- had to pay 40.00 for taxi twice I CNX insurance with their co agteupr 3 days and did not get credit from Sixt

Cons: The insurance fee isn't written anywhere .... what a scam !

Cons: Taxi cab ride to pickup the rental car $24.00

Cons: Even though I returned my car full I still got charged $30 for fueling I emailed them and this is what I got According to the check-in sheet on file the fuel tank level upon return was 8/8 based on the fuel gauge. Allow me to provide a short explanation; with many vehicle models, the fuel gauge only moves after a number of miles driven. Therefore, a few more gallons of fuel can be put into the tank even if the level indicated 8/8.

Cons: We called to confirm we could get a convertible for our road trip down the keys. They said yes. We got there and they said they didn't have any.

Cons: when i got to the dealer, they claimed I was at the wrong ft. lauderdale location. They say the other location was closed at that time. I was left to upgrade at a steep cost.

Cons: Pick up was problematic because the car was not ready even if the person at the counter said it is. Fron windows were dirty and had glue on them. My guess is that they had a tint on them and had to take it off. Gas tank was 6/8 when 8 is full. Beware of this issue. I started the car and it was 7/8 and a minute later it dropped to 6/8. I had to go back in the office and have the Sixt representative change the contract. After all the hassle I enjoyed the car and returned it with 6/8 gas in the tank and I specifically told told the lady at the desk about the issue, but still got a $40 charge for fuel on my invoice. After calling a couple of times to talk to customer service i managed and got the charge dropped. All this process could so much smoother if they would pay more attention to the customers and the details instead of the money.

Cons: Never even got the car! I was allowed to purches the rental on here with a visa debit card but when i made all the arrangements to pick the car up the said because i was local i had to have a regular credit card. I was stranded with out a vehicle. Not to mention they couldnt even give me a full refund because the coverage was through kayak. Worst experience ever, will never use again!

Cons: Everything

Cons: Reserved convertible was not there when got to sixt. Paid extra for the convertible. They offered a substitute suv or cancel my car. At 11:30pm not much choice.

Cons: Car had distinct smell of cigarette smoke and ashes on the floor in the back.

Cons: Off site from airport

Cons: Poor customer service

Cons: It was impossible to reach them prior to the reservation. I attempted to call but was stuck in a cyclic call tree- with NO representative to speak to. There was supposed to be a confirmation code in my email that would enable me to change my reservation online but that was nowhere to be found. In the end we made due with our original reservation although it wasn't ideal for our travel plans and added three more hours of driving.

Cons: They have undisclosed HIGH deposits in the thousands of dollars that they do no tell you about until you're at the counter. I canceled at the counter and went to another rental agency. Paid less money for the same car even though it was last minute too.

Cons: I did not like getting nickel and dimed with fees after checking the car in. It was not evident at reservation that I would be charged additional "recovery" fees of six different types. This put a bad "icing" on an otherwise pretty good experience, and I think i'll look elsewhere next time. Shame!

Cons: Once we arrived at the Sixt airport location, they told us our rental was from a downtown location. We had to Uber there and it was located in a parking garage in a mall.

Cons: The rep that we checked-in with was rude. He told us immediately that the insurance we purchased wouldn't cover the car we rented. I called the insurance group and they confirmed that they DID cover the car we were renting. I felt like the Sixt rep was trying to "take us for a ride" as soon as we walked in. Then he went in the back and told us they didn't have the car we rented and they were giving us a "free upgrade". We didn't want the upgrade, we wanted the car they promised us when we made the reservation. Then we walked outside and saw the exact car we rented sitting right on the lot. Not a great feeling and would not recommend this company based on this person's terrible and disrespectful service. For the amount we paid, we just wanted the car they promised us or something similar. Not worth the money or hassle at all.

Cons: They charged extra for a spouse to share the driving. We were strong armed into buying the toll package of $8 because of an administrative fee that is charged. I do not believe a $5 fee is charged on top of the toll each and every time. They will charge the fee if you don't pay the toll on time. None of this was revealed in the reservation. The office was a terrible color and it gave us all headaches just being in there. And I booked it for the airport location and instead it was at an offsite address that I had to get a ride to. We will not use them again, learned our lesson - cheapest is not always best!

Cons: Searched for Fort Lauderdale airport when searching for a car. I found something and prepaid only to discover that Sixth search will quote you the cheapest price regardless of location. Once we arrived at the counter and waited 30 minutes, (5 service reps were in the store but only 2 were actually working), I discovered that the car we rented was not at the airport location. We asked if they could transfer the reservation and rent us a car from that location. They could not honor that because I had pre-paid and if I did not pick up at the desination location, I would forfeit all the $ spent on the pre-payment. I was told that this was my problem because I had a location that was not the airport location. All Sixt locations are off-site and away from the airport. How is the consumer to know which one is affiliated with the airport. There was NOTHING when I booked to let me know. I began to complain and was told this never happens. It was the way that I searched. We would have to call a cab and have them take us to the other location. Once the cab arrived, he told us that there were 3 locations in the FLL area and just earlier he took someone to another location only to have to pick them back up in 30 minutes and take to even a 3rd location. We arrive at our correct location and the gentlemen in front of us had the EXACT same situation. So obviously, it was not me and the way I searched. The location was set to close in 15 minutes. Again, no notice in my reservation. We discovered that the drop-off time, the location would be closed and there is no auto drop off. We would have to pay an additional $20 to return the car to the *airport* location. So now we are out the cab fare plus the drop off fare. When we returned the car, I was not able to get receipt of total charges, "my estimate" would have to do and that a final receipt would be emailed to me in 48 hours.

Cons: Hidden fees. Outrageous expenses for tolls

Cons: They over charged me for upgrading me. They didn't have my specific vehicle so had to upgrade me for a hefty price. I will never use sixt again.

Cons: The rental location was not easy to get to - it was gated from the main road and there was no signage directing my taxi driver around the block to the secondary street that would allow access. I had to walk from the main road to the office to figure that out and the result was about $10 extra in my cab fare. Also - the car they gave me - kind of a junker - lots of dings and scratches, no pick up when getting on the highway even with the accelerator matted and there was a weird, mysterious squealing sound when I changed lanes from left to right... definitely feel safer out of it!

Cons: Overcharged First car had problem Pick up was problem Getting customer support was incredible difficult ...once we got some help they were good

Cons: Instead of asking if I wanted insurance, she asked which kind of insurance I was planning to get, full or partial. Then, she tried to talk me out of the minivan I had reserved for my family of 6, saying that people prefer large SUVs and started reading off the ones they had available. I found this annoying since they cost more and I knew what I had ordered. Everything else about our Sixt rental was fine.

Cons: They only had a Mercedes available for us and I didn't like the $500 deposit for that upgrade. It made me worry about something happening to the car and losing my deposit.

Cons: Asked to upgrade to escalade and they said one was available then came back and said it wasnt available and then the car was parked right next to the one i was renting

Cons: It was fast and easy check out!

Cons: The customer service phone system was the WORST I have ever encountered. One day around 3 pm I tried to call a couple of times - each time the phone rang about 15 times - no one ever answered and I finally just gave up. Several days later I called the customer service line and was put on hold with NO ONE ANSWERING for 28 minutes. Fortunately I just had a simple question and was an emergency. I would NEVER use Sixt again because what would happen if I really needed to speak with someone?

Cons: Too much waiting at pickup

Cons: Kayak never stated the Sixt rental office was not the one outside the air port. I had to get a cab from the Suxt oytside airport to one in town about 5 miles away. I will not use Kayak for a car rental again

Cons: I didn't like having to take a taxi to the location where my car was . When I booked it I was told in writing that a shuttle would take me to the location where my car was.

Cons: First time using Kayak- I put in the airport we were flying into. Upon arriving we took the shuttle to Sixt rental car. Once we got there they employee told me we made a reservation for a different location. I asked if they could help us out. They told me they didn't have any crossover cars for us and that we would have to PAY DOUBLE. I called the other location and they came and picked us up. But this was after lugging our 2 kids under 3, all our luggage (car seats, strollers, etc). Because of Kayak booking us at a location that isn't within the airport I will never use them agains. Kayak caused us a lot of stress and an extra 3 hours to our travel. There was nothing on the confirmation reservation stating that the location wasn't at the airport.

Cons: 1) it's out of the airport 2) there was a line of 15 people to get the car and only 1 Worker from sixt I waited 2 hours and 15 mins from when I arrived to sixt till I Got my car

Cons: The car was sooo far from ok the airport that we had to take a bus to the off-site location and then a taxi to the next location! None of that was made clear to us at the time of booking. Then had to pay $20 to drop it at the airport but there is went a Sixt return at the airport so I had to drive it to the off-airport site (not mentioned when I asked if I could return it to my he airport), then a shuttle bus back to the airport. We were not the only ones we met who had the same issues. The car itself was old, and the transmission was about shot. Should not have been in service. At the time of pickup I was offered a much smaller car than the one I reserved without a mention that it was a cheaper class of car. I've used Sixt in Europe but won't use it again in Florida.

Cons: I requested car at FLL airport. When arrived I took 2 shuttles to get to Sixt rental car only to be told tha my reservation was at Sixt location in a shopping mall a half hours drive from the airport. The agent on duty at the airport location said this happens quite often when reservations are made through third party agencies such as Kayak. It was over 2 hours from the time I arrived until I finally got my car.

Cons: Rigid policies on return; somewhat high in price.

Cons: The original car and price I reserved was not given to me at pickup. Matter of fact the sixt office I went to, to pick up my car was closed during normal business hours. I had to go to the airport location the next day, I even took an uber to the first location which was lost money. Then when I get to the airport location, the car and rate was not available. Ridiculous! Charged me more money and they didn't seem at all sympathetic about it. They they charge me another day on top of that when I dropped the vehicle off

Cons: The Sunset location was great. The location that shuttles you to the airport was terrible. They were rude, not helpful, and really overall jerks. I will never rent through this company. The Sunset location did make it better but not enough to ever go back.

Cons: Car wasn't ready I picked it up s day late

Cons: Had to wait in line for > 1 hour at pickup, disorganized and slow at Fort Lauderdale. I filled out a fast pickup form a head of time and had a barcode ready for them to scan but there was only one painfully slow line that averaged >10 minutes per customer. Off Airport shuttle stop is far away from the terminals, we paid someone $5 bucks to haul our luggage on a cart from the baggage claim to the shuttle pickup. I will never use them again!

Cons: On Friday 12/16, after a 30 minute wait to be served and after completing all forms online prior to my visit, rental center supervisor Antoine Val refused to accept my Chase credit card for the security deposit which I had used to prepay my reservation. He said it was rejected but did not allowed me to see it on his computer screen. Of course this was after I told him I didn't need LDW and Supplemental Liability Insurance because it was covered by my Chase card. After this, I had to buy LDW and Supplemental Liability from him as it was not covered by my other credit card. $340!!! I had paid the taxi on my way to the airport with the Chase card and later used it to pay dinner that evening. No issues at all with the credit card that didn't work for Mr. Val. I was ripped off by Sixt and Mr. Val $340. I will never use Sixt again.

Cons: First of all on my way there I received a call that they weren't honoring any of their rentals cause they didn't have cars. I said to the person on the phone you're kidding me right cause I have a reservation I had made online and it said I had a compact car. She asked me when I made the reservation and I said today. I asked dont you have any cars available she said yes the economy and I said if it has 4 wheels it suits me fine. I just need to get to my destination tonight. She said if you don't mind it then it's ok. Next hurdle was the unknown rental restriction policies for renting with a debit card. It created anxiety and last minute panic at rental pickup because I had a 4 hour drive ahead to my destination at at that time of the day this was my last resort. The lady at the door asked if I had a pickup I said yes gave her my d/l and business debit card. She took one look at my card and said you need a credit card to rent or 2 utility bills in your name to receive the rental with a debit card. I said what that's not in the rental that I made online... at this time I had already even paid for the rental insurance. I reported to the agent that I don't have either as im a missionary in that area and travels alot state to state so I don't have utility bills in my name and her response was well we can't rent to you. When I asked her why not because I have a reservation and surely you must have something in your process for people like me who are renting online who don't live in the area but we're picking up from you... her response was well you have to speak to her and she pointed to the lady next to her and walked away never to be seen again. I waited for awhile for the lady next to her who when I saw her repeated the same thing to me. I asked her can I please speak to her manager she got up went back through some doors and almost immediately came back and said no we can't do it... you need a credit card... imagine my disappointment because this is my last minute as I had no other options available. thsnk God my friend was with me who I humbly asked if she would rent it for me which also meant I had to pay more money for the rental because they had to add me as an additional driver for $30 more an unforeseen charge. Bottom line for whatever reason debit card renters like myself should know this before we show up so that we don't face the embarrassment at the counter in public. If I had had a choice I would have gone somewhere else but it was too late and I couldn't stay the next day as I had an appointment so thank God we were able to resolve but with no help from their customer service or even the manager coming out to speak to me the customer.

Cons: Worst service ever.

Cons: They don't tell you about having to take two buses to the rental office. The car they gave me was filthy inside. There was scratches and dents all over the car which when I pointed them out to the agent was told not to worry as they had taken note but when I returned the car was told That there was a new scratch but not to worry. Ridiculous. Time from getting my bags to driving off 1 hour 15 mins.

Cons: We reserved a convertible. They were going to give us a Volkswagen beetle. They told us the deposit was $600. I asked for a cameronor mustang instead. They wanted $800. I've never heard of deposits like this in my life. No other car rental. Note I have a perfect driving record and I am 25 years old. $600 deposit for a beetle?! Dream on.

Cons: When I arrived a car in my category was not ready - they tried to up sell to a higher category. Experienced a flat tire with no spare. - when I called them they wanted me to find a tow truck to swap out the car for another. When they finally send a car I had to return it due to it not driving properly. Something was wrong with the front end causing it to shake on the highway.

Cons: Usually when you pick-up a rental car, you take the comapny's airport shuttle to their location so you can pick it up. Not with SIXT in Fort Lauderdale in Florida. After taking two shuttles to get to Sixt, I was informed at the desk that my reservation was not valid in the location that the airpor shuttle services. Apparently they have multiple locations in Fort Lauderdale and I was supposed to take a cab to the "right one" where my reservation was. They were able to cancel it and give me a car, although the cost was $20 higher at the location where the airport shuttle drops us off. Talk about bait & switch.

Cons: The attitude given and the fact that my debit card had electronic use on the bottom I was not able to rent the vehicle. They didn't accept cash not did they want to use someone else that was with me to use their card for the reservations.

Cons: Had to pay for extra driver being my husband. Not the usual case elsewhere

Cons: The drop off and entrance to car return

Cons: The location of the drop off isn't that same as the pick up which is confusing and almost made us lay for our flight! We weeny told there was a separate drop off location.

Cons: The lack of customer service,

Cons: N/a

Cons: Any addresses online for rental car return are INCORRECT! Apparently the company knows about this and has yet to fix it. Basically we drove to the wrong address and when we called in to get the correct information we were put on hold for 42 MINUTES!!!! With a large family and a plane to catch this was extremely stressful and disappointing. I will choose another company in the future due to this - mostly because others have been through the same situation (according to the agent who drove us to the airport) and sixt hasn't fixed anything or notified customers upon renting the car to be careful about this.

Cons: The two stupid girls working there.

Cons: When I arrived they didn't have the vehicle type or a similar one to offer. I was supposed to get a vehicle with a third row but they told me they didn't carry that type of vehicle and referred me to the fine print telling me that I booked through a 3rd party website so it was not their fault. They did little to help saying the only vehicle they could offer me was a 12 person passenger van. I asked about transferring a vehicle from a nearby location to pick up the next day and they said they couldn't do that and recommended we drive to Miami from Lauderdale because that particular location had what we needed. With the wasted cab ride to and from, I actually lost $50 renting from Sixt.