Reviews for Thrifty in Detroit
- All reviews 100%
Oct 21 2016
Cons: SUV was a Jeep Compass. Total piece of junk. I would never choose this vehicle again. Customer Service was robotic and lacking any personality. Overall poor choice in a rental car company. I won't go back.
Sep 16 2016
Two hours to get out of DTW?
Cons: When I arrived at Thrifty at DTW, the line was out the door, and there were three stations open. They never brought on extra people, even though it was the day before a UofM football game, and half of Florida was flying in for the game. It took an hour to get to the counter, and once I had the car, another hour to get out of the parking lot, because they only have one exit booth!!
Jan 26 2016
Cons: The upsell on the "classification" of what I rented vs what they rented me
Nov 30 2015
Super friendly service
Pros: Everyone on the Thrifty staff was incredibly helpful and friendly! The bus drivers, the people at the counter and the workers in the lot and exit booth all made a pleasurable experience out of my arrival in the middle of a snowstorm.