Reviews for Thrifty in Detroit
- All reviews 100%
Jan 2 2017
Pros: The care was fine and clean, in good shape and the check in was quick
Cons: That they wanted to charge for my wife being an extra driver. No other Rental company does that - but Thrifty wanted 13 dollars a day for it. Plus when I wanted to add liability insurance, they wanted to charge 29.99 per day. This is more than double what other companies charge and is obvious gouging. I will not rent from Thrifty again.
Nov 24 2016
Excellent customer service
Pros: The associate that helped me with my rental at the the time of pick up provided excellent service.
Cons: The early morning drop off was confusing.
Oct 31 2016
Pros: Employees were all courteous.
Cons: Had to stand in line for 30 min even though I had a reservation.
Oct 21 2016
Cons: SUV was a Jeep Compass. Total piece of junk. I would never choose this vehicle again. Customer Service was robotic and lacking any personality. Overall poor choice in a rental car company. I won't go back.