Reviews for Payless in Detroit
- All reviews 100%
Jun 9 2017
Cons: Drop off location in Detroit airport hard to find due to small and badly placed signs. At drop off, nobody to collect the car. Client has to note miles, time and gas level.
Jun 6 2017
At first concerned, then very satisfied
Pros: I'd never heard of Payless, but the price was in budget so I tried it. The staff was helpful and friendly. The second car they gave me rode very well.
Cons: Their Detroit office was very small, felt like they squeezed it into Budget's back closet. They gave me a Kia that had a smoke smell (supposed to be a smoke-free fleet). I drove it for a few days and the suspension was bad/borderline unsafe. When the USB port for the phone charger stopped working, I took the car back for a different one. They didn't question me and made the switch easy. I completed my journey with a solid smoke-free Malibu. I was very satisfied with the service.
May 31 2017
Shuttle was easy to get to
Pros: The wait wasn't that long on our visit and they quickly got us in our car and return was easy also I wasn't told to to a mandatory toll package and my price was what they told me
Cons: They do add a up front fuel charge and then it's refunded if you bring it back full. The return was easy but the return location in parking lot didn't have a sign of where to park but the guy was there ready for us and told us where to park.
May 11 2017
Cons: Charged $14.36 more than quoted online which is false advertising as the "lowest" cost. Sales Clerk was non-apologetic and informed these were non-optional "additional charges".