Reviews for Hertz in Detroit
- All reviews 100%
Oct 25 2016
Pros: easy pick up and drop off. really great customer service.
Cons: Great car, but it was a gas guzzler. I expected to get a car that wasnt so fuel consumer. It was also expensive when I take into consideration the fuel I had to pump in.
Oct 25 2016
Great service and overall quite happy
Pros: Staff was wonderful! Very courteous and helpful. The car drove nicely and was good on gas.
Cons: When reserving the car in the Kayak app, I chose an SUV. Upon pick up, I was told I'd reserved a Toyota RAV 4 which in my opinion is one of the smallest SUVs made - I actually thought it was a jeep. Thankfully the Hertz staff helped me upgrade to a Pathfinder which was quite comfortable for my entire family.
Oct 19 2016
Pros: Pickup and Drop-off very easy and efficient Staff was friendly and helpful Car was clean and worked fine with no issues
Oct 18 2016
Good airport service
Pros: Rx pickup and transport to and from airport. EZ drop off procedure. Car was clean and overall no problems.
Cons: One small issue was that I prepaid the car online and thought it was paid in full. Discovered an additional $18 in taxes when I arrived. Would prefer to know all charges up front with no surprises later.