Reviews for Avis in Detroit
- All reviews 100%
Sep 15 2017
Pros: They had a car when no one else did.
Cons: Slow slow slow
Aug 23 2017
Pros: The size car was the car promised
Cons: from the time of check in to actually driving off the lot was over 3 hours. Customer service was very poor and very slow. Even after being assigned a car from the counter it took over 45 minutes of waiting until it was clean. The car was 1/8 low on gas, the car stunk (probably a smoker before us), and the car was dirty. Overall poor experience with DTW Avis. I never had a problem with Avis at other locations and have rented recently. I the future I will try and avoid Avis DTW.
Aug 13 2017
Cons: wouldn't honor quoted price. hidden fees. terrible service to resolve issue.
Aug 12 2017
Would not honor quote. Hidden fees double wuote
Cons: Quoted 222 then when we got there price was $375 because not unlimited mileage. Plus had to wait in line 45 minutes to get to counter. Staff were not helpful and had to book another online reservation (counter people unwilling / unable to help) to resolve issue. I even had a confirmation email saying total cost $222. Horrible