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It wasn't the best place we've stayed. You can hear everything. The conditioning unit burned. It was kind of dirty.
Our room smelled like cigarettes and it was very very noisy. The price of the room did not reflect the socioeconomic status of other occupants.
I loved the bed and pillows. Very comfortable The side of the hotel I was on faced the highway. All I heard all night was the traffic and I was on the 8th floor!
Staff was friendly. The room showed online had a fridge and seemed larger, although I asked and they gave me a fridgerator. The rooms seemed very out dated also compared to hotels priced similar. The bathrooms were also very small.
The front desk staff was very kind and helpful. Bistro staff in the morning was not aware of the free Platinum arrival coffee. The Bistro staff in the evening was not aware that one of their sandwiches came with the soup as well as the sides - I was told "no" when I questioned what was written on the menu before they double checked with the kitchen manager who confirmed what I was saying. The gym is incredibly hot with no A/C (at least not during the week I was there). It is also old with very limited equipment. Many of the buttons on my TV remote did not work - when they attempted to replace the remote, none of the buttons on the new remote worked. The A/C in the room is also not on a thermostat and runs constantly. This hotel needs a lot of updates/renovations and additional consistent training for their Bistro staff.
Great location, safe area, beautiful indoor pool area and courtyard, and very nice, clean, comfortable rooms!
Free Soda was available 24/7 at the breakfast bar station.
The room was very nice. Quiet place. Free breakfast was a good start to the day.
The room was very clean, had plenty of space for my whole family. Will book with them again. Nothing to dislike
We were staying here as a stopping point on a long drive. We had young children that were very tired of being in the car when we arrived. The front desk worker was very kind when I asked for a port a crib and brought it to our room right away and even offered to set it up for us. The next morning there was only 1 staff member because of the snow storm, and she was fantastic! She was manning the check out process as well as all the breakfast all by herself. She still had everything out which was great! There was waffles, eggs, sausage, cereal, fruit, oatmeal, etc. when I asked where the napkins were she brought some right to our table. It was a great nights rest and great breakfast and we will stay again if we travel through again.
needs some repair
Arnold the host and Shala, Nick and Ruth, the staff, provide a warm, welcoming experience -- I learned so much about the history of the area and the archaeology of the house. It is truly a wonderful place to stay and the people really make it memorable. That I couldn't stay longer
Best rate in town and was not expecting much, room was spacious with ikea looking kitchenette and dining area, cozy bed, great water pressure hot shower, room clean and fresh, close to many good restaurants a few sketchy drunk neighbors since I had a dog to walk slightly uncomfortable but believe location was safe
We liked the location The toilet water pressure was very very low, the pool water needed to be cleaned was not clear. The breakfast was not good. The A/C eas mot working in the office and dining room area was very uncomfortable. Would not stay there ever again.
Bed was good. Staff friendly No one place to sit in room , grungy coffee maker
The hotel was easy to find and was close to the interstate. The bed was comfortable and the air conditioning worked. I did not like all the spider bites I received. I did not sit by the pool or go anywhere once I arrived. I woke up at 4:00 am with my arm in severe pain. When I told the lady at the front desk about what happened, she said she was sorry to hear that and showed me the bites she had received the previous day.
BREAKFAST BAR WAS THE ONLY HALF WAY GOOD THING ABOUT THIS HOTEL FILTHY DIRTY!!!! PILLOW CASES LOOKED LIKE THEY HADNT BEEN CHANGED..SHOWER DIRTY...CARPET STAINED...RECLINER FABRIC DIRTY DIRTY..COULD NOT GET ON FREE WIFI..ONLY ONE OUT OF THREE ICE MACHINES NOT OUT OF ORDER UNTIL WE TRIED TO USE IT..THEN IT DIDNT WORK..OUTSIDE OF HOTEL VERY UNKEPT...THROW-UP ALL OVER SIDEWALK OUTSIDE OF LOBBY..GARBAGE IN ALL GARDENS AND BEHIND ICE MACHINE...I COULD GO ON AND ON...IF WE COULD HAVE GOTTEN OUR MONEY BACK FOR THE RESERVATION WE WOULD HAVE GONE TO ANOTHER HOTEL..MAKES ME QUESTION KYAK FOR ANOTHER TRIP
The amenities listed by a hotel are real things not just window dressing. WIFI is a joke and the entire staff knows it The continental breakfast is a weak presentation La Quinta is next door. Pay them for a room with working amenities
A/c Everything else wish I could have my money back
location they tried to charge me 20$ to stay a 2nd night, that i already informed them of upon check in
nothing First room was full of waste water in the kitchen and the wash basin. So we returned and changed another one. But it is also with dirty waste towel in the bathroom. We were tired and just stayed one night. The staff didn't say soory all the time.
The people were very nice and service was excellent. The carpet was sticky and dirty looking, you didn't want to walk barefoot on them!Other from that it was OK,
The price At check in the clerk initially over charged me but corrected it when I pointed it out.
I appreciated that the employees did not pester my self or any of my guests. There was no Ice machine. The hotel said I owed an extra 35$+ and could not explain why. The room I initially checked into was hot, and the air conditioner didn't work.1st 4hrs, were uncomfortable until given another room.
This guest did not leave comments about this hotel.
Very quiet The girl at the front desk was a ruDE person she acted like she hated her job but she forgot to activate the keys to the room I payed for not friendly at all for and w