Reviews for Dollar in Palm Springs
- All reviews 100%
Dec 22 2016
Great service. Sneaky charges
Pros: The young lady helping me was very sweet and helpful. She went out of her way to try to find me a specific type of vehicle. The price was great and the same price I was quoted on Kayak (after I had them remove additional insurance and gas). Service was great! I will be renting from them again. Just have to pay attention to the extras they try to add.
Cons: I didn't like how they still tried to sell me insurance even after I explained my credit card offers insurance, I have State Farm AND I purchased the insurance through Kayak for the rental car. Also, she offered me gas at $2.06 (or something low like that) and explained how I wouldn't be able to find it any cheaper so I agreed to allow them to fill it up when I got back and saw the $80 charge on my bill for gas. I immediately made her remove that fee. They charge $2.06 but charge for a completely empty tank. so if I only needed $10 worth of gas it didn't matter. They were charging as if they had to fill it completely up. It only cost me $60 something to fill it up from empty in Palm Springs. Not a fan of the way they try to rip you off.
Dec 18 2016
Pros: Efficient, easy, reliable, at a good rate.
Jul 17 2016
Car rental Palm Springs
Pros: The car was fuel efficient and clean, and got me from A to B
Cons: The GPS system was out of date so a few errors occurred. There was very little leniency for dropping the car back later. I would suggest using a 24 hour return time as most companies do. Trying to charge me a much higher daily rate soured the rental - however they were reasonable when discussing this.
Jan 21 2016
great quick servcice
Pros: I appreciated the speedy check-in and no extra sales pitch to upgrade or add other services. Great Nissan Versa car with 37 mpg.