Reviews for Enterprise in Santa Ana
- All reviews 100%
Jun 19 2017
i was unable to rent the van from them. Sent to another enterprise
Cons: Too many things to write inn50 characters
May 30 2017
Pros: Great costumer service on pick up and drop off. The shuttle driver to LAX had to deal with a lot of traffic AND difficult passengers. She did an awesome job!
May 25 2017
Pros: No issues with the car. Michael took the time to review how to operate the vehicle as well as Radio/Cruise control/air/heat, how to open fuel, hid rear seats. Never had this kind of service.
Cons: Didn't have the vehicle I reserved on-line. Was given a free upgrade but not as fuel efficient. Policies regarding scratches/damage not the same in Elk Grove compared to So Cal. Caused me a lot of distress because I was going to be charged for damages that were already on the vehicle but since on the bumper not considered as damage in SoCal but was in NoCal. When I refused ins at $44 per day offered for $19 per day, This is shady business.
May 23 2017
Cons: Signage to Enterprise was okay. Instruction to get to terminal was okay.