Reviews for Alamo in Honolulu
- All reviews 100%
Sep 4 2016
Lack of Courtesy
Cons: When returning the car at 530am there was no attendant in sight out in the return area. I drove a bit further and saw a person but he did not signal to stop. As I was driving slowly, there was a loud banging on my window, the attendant then started to yell at me motioning me to back up. After backing up the car, I asked where to park, she did not answer. She just said to leave the car. After I got my things and started to walk in the building the guy i had seen earlier got into the car revved the engine loudly while I was in front of the car. It was clearly a sign of disrespect.
Aug 19 2016
Pros: they let me have an extra hour to turn the car back in
Cons: I ask for airport pickup and got a beach location that wouldn't pick me up at the airport. I finally got the airport Alamo location to help me get a car and it was filthy
Aug 16 2016
Great but not at airport!
Pros: Good FAST service with no hidden fees.
Cons: Everything was perfect but this place isn't at the airport. Of course it is my fault for not checking- just know it is in Waikiki which is a $40 cab ride form airport.
Aug 11 2016
Pros: Reserved an economy car, but due to limited inventory I was upgraded (no cost) to a constable camaro. My toddlers loved it. The lady who gave me the keys walked me through the basics i.e. where the gas fill was and how to operate the cover, first time I've had that courtesy.
Cons: Car was dirty inside and out. I had to clean the windows, smudges on the windshield were pretty bad. There was garbage from previous renters left in the car.