Reviews for Economy Rent a Car in Honolulu
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Feb 11 2017
Surprise fees made it not entirely worth the money
Pros: The woman who checked me in was very kind and helpful. The pick-up and drop-off shuttle rides were very efficient, and all of the shuttle drivers we've had were very personable and welcoming.
Cons: I barely got to Honolulu Airport and have never been to Hawaii before. I also have no experience with this company, and was confused about the process because I had booked through a third party. Upon calling the hotline, I received a number of options including 'reservations,' which I went through. I politely stated that I had a reservation and that I had a reservation and was unsure about what to do next, and the other line replied "So why are you calling? If you already have a reservation?" I replied that I was unsure about what I was suppose to do because the directions were confusing. He rudely guided me to take a shuttle and from there, I was so infuriated from the communication, I just said 'thank you' and hung up. Not the best way to arrive as a first-timer, and it was also my first time booking through this renting company. It'll also be the last! There are also a number of fees that I was not made aware of until check in, which made the price not entirely worth it, in my opinion. I'm excited for what the rest of the island has to offer, though! The call was on February 7, 2017 at approximately 13:26.
Jan 24 2017
It was cheap, but you get what you pay for
Cons: Cars that did not look like they were well maintained. The first car I was rented I was told to ignore the check engine light because the car was due for an oil change. I drove off and a few blocks later the car was warning me the engine was overheating. The second car was better, but still had sqeaky breaks and needed washer fluid. I understand that cheap usually means older model basic cars, but I think that I should still feel confident in driving them.
Jan 18 2017
So/economy very friendly staff, just long waits fo
Pros: Amazing, friendly staff. Service with a huge smile. Shuttles very fast both at pickup and at return trip to airport. Easy return. Really friendly shuttle driver.
Cons: Really long wait to get car even after finishing paperwork. Fuel was only 3/4 full but they said to return it 3/4-just hard to fill to only 3/4.
Jan 16 2017
Pros: I like that it was simple and easy and good prices.