Reviews for Economy Rent a Car in Honolulu
- All reviews 100%
Mar 22 2017
Pros: Did not go through with this rental agency.
Feb 28 2017
Rent a wreck
Pros: Fast check in
Cons: The car was 10 years old and had over 75k miles. It had the engine light on the whole time and lots of dings inside and out. Would never rent from this company again!!
Feb 23 2017
Pros: Friendly, helpful staff. Reasonable price.
Feb 11 2017
Surprise fees made it not entirely worth the money
Pros: The woman who checked me in was very kind and helpful. The pick-up and drop-off shuttle rides were very efficient, and all of the shuttle drivers we've had were very personable and welcoming.
Cons: I barely got to Honolulu Airport and have never been to Hawaii before. I also have no experience with this company, and was confused about the process because I had booked through a third party. Upon calling the hotline, I received a number of options including 'reservations,' which I went through. I politely stated that I had a reservation and that I had a reservation and was unsure about what to do next, and the other line replied "So why are you calling? If you already have a reservation?" I replied that I was unsure about what I was suppose to do because the directions were confusing. He rudely guided me to take a shuttle and from there, I was so infuriated from the communication, I just said 'thank you' and hung up. Not the best way to arrive as a first-timer, and it was also my first time booking through this renting company. It'll also be the last! There are also a number of fees that I was not made aware of until check in, which made the price not entirely worth it, in my opinion. I'm excited for what the rest of the island has to offer, though! The call was on February 7, 2017 at approximately 13:26.