Reviews for Dollar in Lihue
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Oct 25 2016
Beat up car
Pros: Drop off service was very easy.
Cons: The car was beat up. It had scratches, berry stains, lose door handle,lose body molding. Overall it was just a beat up high mileage car.
Oct 17 2016
Pros: It's pretty humorous, the car they had most of was a minivan so we got a minivan. Apparently when you say "Generic vehicle or equivalent" you mean Dealer's Choice
Cons: constant tedious upselling. You need to have a checkbox that says: we are not going for ANYTHING other than what we have contracted for, so STFU at the checkout counter when it's 2300 and we just want to get to our airbnb. we have insurance. We have a gps. (etc.)
Oct 4 2016
Hidden fees and awful upsells
Pros: Literally nothing.
Cons: So many hidden fees, poor customer service, and I picked this company because I assumed they would have great value and service! Nope, sticking with Budget next time
Aug 17 2016
All fine, nothing special
Pros: This was a car rental, not a luxury cruise. Everything about it was fine, nothing was great.
Cons: The full-sized car (Nissan Altima) had 40,000 miles and lacked any modern luxury features. The body was scratched but everything worked okay. Biggest negative was the outrageously high price, but I chose Dollar because it was cheaper than the competition.