Reviews for Budget in Lihue
- All reviews 100%
Sep 28 2016
Pros: Not only did everything with our rental go smooth but when my wife lost her wedding band under the seat and we couldn't find it, the manager showed genuine concern and had us take the car to maintenance right away where another nice employee took the seat out and helped me find it, which we did. Can't say enough about the service there in Honolulu. Great finish to the trip!
Jul 2 2016
Car full of bugs
Cons: Car was dirty, looked like the exterior was rinsed down, and the inside hasn't seen a cleaning in at least 3 or 4 rentals before I rented it. Shortly after driving it for about 4 miles we stopped to do some shopping at Costco. When we returned to the car we found several weird looking colored bugs in the Center Console. We went to our destination and parked the car. Next morning as we entered the car we saw several (at least 10 or more) cockroaches scatter for cover. They went everywhere into the dash, the center console under the seats, and on and on. Needless to say we will not be renting from Budget again.
May 9 2016
Pros: Fast friendly service
Jan 14 2016
price was awesome, free upgrade
Pros: price, easy drop off and pick up
Cons: waited over an hour AFTER paperwork was done to get car