Book Hertz car rentals in Lihue

Reviews for Hertz in Lihue

Recent reviews

Traveler rating

Wonderful

5

Very good

3

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

6

2.0

They refused to provide transportation from the airport so we canceled our reservation. Who doesn’t have a kiosk at the airport or transport to their rental office? We were told to Uber or pay $45 for a taxi. Pretty sure they were happy to NOT HAVE our business.Reviewed May 1 2023

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6.0

Needs a shuttle to and from airport. This would have made rating higher.Reviewed Apr 25 2023

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4.0

Truck wasn’t cared for and seems far older than it is. Didn’t have windshield washer fluid in it which suggests routine maintenance is skipped. Also had to wait forever to pick it up.Reviewed Feb 18 2023

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10.0

It needs to be stated that this is a SMALL office within the resort. The address maps out to the resort that this Hertz is inside of, nothing in the confirmation informs of this. It’s referred to as the “Downtown Lihue Hertz” and that it isn’t at the airport. I did not expect to pick up car at a resort. Was very confusing. Everything else was great.Reviewed Jan 24 2023

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10.0

Staff was very helpful & friendly. Location not far from the Lihue Airport so need to Uber or Left to offsite location - no shuttle. Car was great & would use again.Reviewed Jan 24 2023

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4.0

Had difficulty picking up the car. The pick up location which was other than the airport was canceled at the last minute via VM. I was told to pick up at the car rental location at the airport now. They kinda gave me the run around. I think I'll rent a car directly from the car rental company next time.Reviewed Jan 16 2023

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4.0

Took two hours to get a rental car…their system for assigning cars and arranging insurance was slower than any other rental car company we have used.Reviewed Dec 20 2022

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2.0

my reservation got cancelledReviewed Dec 18 2022

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8.0

The rental location is really convenient if you are staying at Kauai Beach Resort, because that is where the rental office is located. We found this rental location on Kayak and thought it was located at the airport in Lihue. Luckily for us, we were staying at the KBR. We did have to take a $20 dollar cab each way. So the deals that were close in price (less than the $40 difference in Airport location vs off-site), are the ones we would have chosen.Reviewed Nov 19 2022

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8.0

Beams on the car were weak! Footbreak was oldfashioned.Reviewed Nov 18 2022

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4.0

Car was picked up at a resort located 3 miles from airport--Hertz office, but no transportation was provided. We had to pay to get there. $44 each way (3-miles from LIH) or pay $150 drop-off fee. This was not disclosed at time of online reservation. Car was not clean and seemed old. Did not have opportunity to discuss with rental rep. as they were busy with another customer. Additional fees/taxes were added, even though this was a PRE-PAID rental that INCLUDED TAXES.Reviewed Nov 7 2022

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4.0

Like: Nothing. The one person there was not helpful in any way!Reviewed Nov 2 2022

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• Has the Hertz rental car policy in Lihue changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Lihue?

  On average a rental car from Hertz in Lihue costs $61 per day.

• What is the most popular rental car from Hertz in Lihue?

  Intermediate (Mazda Mazda5 or similar) is the most frequently booked rental car type from Hertz in Lihue.

• How many car rental locations does Hertz have in Lihue?

  Hertz has 2 rental locations in Lihue. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Lihue airport (LIH)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Lihue airport (LIH)?

  Yes