Reviews for Hertz in Lihue
- All reviews 100%
Dec 10 2016
The seats were very comfortable and the shuttle wa
Cons: It ended costing way more than what it said on the website. I was expecting a jeep and got a dodge. The service left more to be desired and could ha r been way quicker there were hardly any other customers. I will be using enterprise next time.
Nov 4 2016
Bait and Switch
Cons: We chose Hertz because it said clearly on the website that AAA members did not have to pay extra for a spouse to drive. the Lihue personnel would not honor this eventhough we had it in writing. This is a breach of contract and we will not choose Hertz again
Oct 9 2016
Cons: The staff member that I dealt with was rude and pushy with the extra add one.
Oct 5 2016
Cons: We reserved our car online & were quoted 225.09. When we turned in the car we were charged $103.56 which seemed like a lot since we had prepaid. It took a phone call to Hertz and checking my credit card statement to find out that our ACTUAL prepayment was $143.xx and not 225.09. This was confusing because we thought we were being charged a full third more & that did not "feel good." Thankfully, it all turned out ok. Our total was only a few dollars more than the quoted price.