Reviews for Enterprise in Lihue
- All reviews 100%
Jan 12 2017
Kayak let me down
Pros: Enterprise was accommodating and helpful.
Cons: Biggest issue was that the car was booked for a holiday date at a location that was closed on holidays. This should not happen. I, and many others were impacted by this. I don't know whether this was the responsibility of Enterprise or Kayak but it made the rental harder and more expensive. Very frustrating. It makes me hesitant to use either firm again for car rentals. Car itself was fine,
Jan 9 2017
Great Service and cheaper off-airport
Pros: Going off airport saves you a bundle on the airport taxes. Folks at this location were very nice and helpful. Be careful if you take a taxi over there -- it's only 2 miles away so very easy and only $8 to get there, but my first taxi driver took me to the wrong Enterprise. So just be sure to use the full address when letting them know your destination. Service at this location both on the phone and in person were fabulous. Would definitely use again.
Jan 5 2017
Pros: There is no airport pick up, but they will promptly drop you off after you return the car. We were told it was within walking distance (about a mile), but the road that you have to walk down has no sidewalk and we were carrying luggage. We ended up taking a cab that cost about $10 with tip.
Dec 31 2016
Cockroaches, car infested
Pros: Not fit for human s