Guest Reviews
Overall Rating
8.5
Excellent
Based on 12,829 reviews
Cleanliness
9.0
Comfort
9.2
Pickup/Dropoff
9.1
Value for money
9.1
Enterprise car rental prices in Hoboken
| Economy | $30/day | |
| Compact | $30/day | |
| Intermediate | $30/day | |
| Standard | $67/day | |
| Full-size | $34/day | |
| SUV | $29/day | |
| Minivan | $67/day | |
| Premium | $61/day | |
| Luxury | $37/day | |
| Convertible | $119/day | |
| Commercial | $29/day | |
| Box truck | $47/day | |
| Van | $57/day |
Pros
"Very friendly and helpful staff."
(in 466 reviews)
"This was a great experience."
(in 309 reviews)
"His customer service was excellent!."
(in 1169 reviews)
Cons
"No cars available upon arrival."
(in 229 reviews)
"Return car process was too slow."
(in 56 reviews)
"Long line to pick up car."
(in 70 reviews)
Recent Reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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10.0
Cons: 5stars
review from
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8.8
Nice folks, car logistics
Pros: It was a busy morning, and some people were waiting for a while, but we were lucky and got taken care of right away. Everyone was very nice, but I think the logistics of cars available at this location had some hiccups. You pay for after hours parking, but you can drop off after hours. We liked the car, and the staff were nice, so I would still use this location again.
review from
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2.0
Drugs found in vehicle.
Pros: Some of the staff were polite.
Cons: Upon returning to our rental car after breakfast in VA we found a parking ticket on the windscreen due to expired registration. We thought this must be a mistake as this is a rental car, so we checked the registration in the glove box. Upon opening the glove box we found cannabis, presumably from a previous renter. After finding this we decided to look in the center console, where we found cannabis residue and a strong odor upon opening. We also confirmed that the registration has expired 2 weeks ago. Firstly, this car was a police magnet due to expired registration. Secondly, we were given a car with illegal drugs inside. If we had been pulled over (or at the car when the ticket was issued) & police decided to search the car we would most likely have ended up in jail. This is beyond unacceptable. I have made a complaint and am still waiting for Enterprise to respond. When we returned the vehicle the woman at the counter apologized but had the nerve to say she couldn't go back in time & remove the drugs prior to us renting the car. She also said the car was probably delivered from another location & tried shifting the blame. We rented & returned to the same location. I expect staff at that location to check registration & give the car a quick once over. I do not expect staff members to attempt time travel as she suggested, I do expect accountability & resolution.
review from
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8.4
Excellent service with minor problems
Pros: The service was smooth from beginning to end
Cons: The car wasn't very clean. And I booked as Hyundai accent ot similar, although there was ana accent I have been given a ford fiesta?
review from
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10.0
Pros: Mike met me with a handshake and a smile. The checkout was easy. When I came to return the car the representative was waiting for me in the parking lot. Easy as could be. thanks.
review from
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10.0
Pros: They were very accommodating with price change as did not charge the correct amount at first.
review from
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10.0
Perfection
Pros: This was a great experience from top to bottom and I would undoubtedly rent from them again. They took such great care of us and were even kind enough to offer a free upgrade!!! Really made our weekend an enjoyable time!
review from
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5.6
Just okay
Pros: They call you the day before to collect info to speed up your check out process.
Cons: The car wasn't clean when I picked it up and it seemed that it hadn't been maintained. Windshield wipers obviously needed to be replaced.
review from
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4.0
Pros: The experience of selling insurance was confusing. We purchased it only to find out later that it was unnecessary. We already had the coverage through my credit card. a better explanation of the coverage would be ideal. The car itself was terrible. zero pickup and it was dirty. (Had someone else's takeout food under the seat.)
Cons: the staff was nice
review from
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9.6
Great experience with value for money
Pros: We were blocked from the Hoboken accident and couldn't get to the original spot to get our car but then we found another one to pick up with a upgraded model. Very nice assistance and nice driving experience with a new car at about 3000 miles ride history.
review from
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5.6
Cons: Car was not ready at scheduled pick-up time.
review from
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8.8
Cons: I can get the same car 20 miles outside the city with my family and it's a third of the price. I know city living is more expensive, but this is absurd.
review from
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10.0
Cons: 5stars
review from
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8.8
Nice folks, car logistics
Pros: It was a busy morning, and some people were waiting for a while, but we were lucky and got taken care of right away. Everyone was very nice, but I think the logistics of cars available at this location had some hiccups. You pay for after hours parking, but you can drop off after hours. We liked the car, and the staff were nice, so I would still use this location again.
review from
-
10.0
Pros: Mike met me with a handshake and a smile. The checkout was easy. When I came to return the car the representative was waiting for me in the parking lot. Easy as could be. thanks.
review from
-
10.0
Pros: They were very accommodating with price change as did not charge the correct amount at first.
review from
-
10.0
Perfection
Pros: This was a great experience from top to bottom and I would undoubtedly rent from them again. They took such great care of us and were even kind enough to offer a free upgrade!!! Really made our weekend an enjoyable time!
review from
-
9.6
Great experience with value for money
Pros: We were blocked from the Hoboken accident and couldn't get to the original spot to get our car but then we found another one to pick up with a upgraded model. Very nice assistance and nice driving experience with a new car at about 3000 miles ride history.
review from
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8.8
Cons: I can get the same car 20 miles outside the city with my family and it's a third of the price. I know city living is more expensive, but this is absurd.
review from
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2.0
Drugs found in vehicle.
Pros: Some of the staff were polite.
Cons: Upon returning to our rental car after breakfast in VA we found a parking ticket on the windscreen due to expired registration. We thought this must be a mistake as this is a rental car, so we checked the registration in the glove box. Upon opening the glove box we found cannabis, presumably from a previous renter. After finding this we decided to look in the center console, where we found cannabis residue and a strong odor upon opening. We also confirmed that the registration has expired 2 weeks ago. Firstly, this car was a police magnet due to expired registration. Secondly, we were given a car with illegal drugs inside. If we had been pulled over (or at the car when the ticket was issued) & police decided to search the car we would most likely have ended up in jail. This is beyond unacceptable. I have made a complaint and am still waiting for Enterprise to respond. When we returned the vehicle the woman at the counter apologized but had the nerve to say she couldn't go back in time & remove the drugs prior to us renting the car. She also said the car was probably delivered from another location & tried shifting the blame. We rented & returned to the same location. I expect staff at that location to check registration & give the car a quick once over. I do not expect staff members to attempt time travel as she suggested, I do expect accountability & resolution.
review from
-
5.6
Just okay
Pros: They call you the day before to collect info to speed up your check out process.
Cons: The car wasn't clean when I picked it up and it seemed that it hadn't been maintained. Windshield wipers obviously needed to be replaced.
review from
-
4.0
Pros: The experience of selling insurance was confusing. We purchased it only to find out later that it was unnecessary. We already had the coverage through my credit card. a better explanation of the coverage would be ideal. The car itself was terrible. zero pickup and it was dirty. (Had someone else's takeout food under the seat.)
Cons: the staff was nice
review from
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5.6
Cons: Car was not ready at scheduled pick-up time.
review from
Other suppliers in Hoboken scored
Where can I find Enterprise car rentals in Hoboken?
112-134 River St, Enterprise car rentals
Address
112-134 River StPhone
+1 201 963 7123Top Tips For Renting a Car from Enterprise in Hoboken
- 25% of our users found rental cars from Enterprise in Hoboken for $84 or less
- Premium rental cars from Enterprise in Hoboken are around 59% cheaper than other car types, on average
FAQs About Renting a Car From Enterprise in Hoboken
How much does it cost to rent a car from Enterprise in Hoboken?
On average a rental car from Enterprise in Hoboken costs $108 per day.
What is the most popular rental car from Enterprise in Hoboken?
Compact (Nissan Versa or similar) is the most frequently booked rental car type from Enterprise in Hoboken.
How many car rental locations does Enterprise have in Hoboken?
Enterprise has 1 rental location in Hoboken. Take a look at our Enterprise rental location map to find the best rental cars near you.
Does Enterprise have a car rental location at the airport: John F Kennedy Intl Airport (JFK)?
No (According to our data)
Does Enterprise offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Enterprise have a car rental location at the airport: LaGuardia Airport (LGA)?
Yes
Does Enterprise offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes
Does Enterprise have a car rental location at the airport: Stewart Airport (SWF)?
No (According to our data)
Does Enterprise offer shuttle or airport pick-up services from Stewart Airport (SWF)?
Yes