Pros: Friendly staff
Cons: I was overcharged and was given a dirty car. With Covid19 going on, the car should have been cleaned. The attendant did however do a quick wipe down. I also tried calling to dispute my rental charges and I have not gotten a hold of anyone. I was overcharged on the daily rate and then charge for another full day of damage waiver; just by being an hour late. I tried to call to let the location know I was going to be late by an hour but no answer. I also was charged an hourly fee.
Pros: Everything except the size of the car.
Cons: The car was listed as an SUV, but it could barely ... and I mean BARELY ... fit four adults and their luggage. The backseat passengers had to share their space with one of the suitcases and several smaller objects. Not comfortable for the trip to/from LA and Vegas.
Wouldn't rent car or return money
Cons: Horrible experience. Never going through Kayak or Hertz again.
Patient staff during a busy afternoon
Pros: I was having some difficulties with my card when I was picking up the car, and the woman helping me was very patient and helpful while I called my bank, updated addresses, etc. They were very busy at the time and she kept her cool and provided outstanding customer service.
Pros: Nothing - the office is very difficult to locate, tiny, cramped and at the time I was there, was headed by a very unfriendly, unhelpful rep.
Cons: The following morning after returning home on the spare tire at 4am, I called the local drop-off office in Culver City, CA to advise that I would be an hour or more late in returning the car and was told that there would be no extra charge. When I arrived at the counter, I was treated rudely by the rep and charged for an extra day. A customer call service rep removed the unwarranted charge, but I feel the situation was handled poorly and that I should not have been placed under jeopardy by driving a long distance on a spare tire that the installer said was good for 50 miles only. Never again
Would rent again!
Pros: The process was quick and smooth- called to extend my rental and that process was effortless.
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Where can I find Hertz car rentals in Culver City?
Top tips for renting a car from Hertz in Culver City
- 25% of our users found rental cars from Hertz in Culver City for $26 or less
- Book your rental car from Culver City in Hertz at least 1 day before your trip in order to get a below-average price
- Standard rental cars from Hertz in Culver City are around 46% cheaper than other car types, on average