Reviews for Hertz in Queens
- All reviews 100%
Jan 4 2018
Pros: When searching on Kayak, I thought I had a great deal. $139.00 for the rental.
Cons: When I came out of the dealer I had so many fees and taxes, it came to $223. Way more. I feel - Hertz ripped me off.
Oct 18 2017
Pros: Good service and good car suitable for its purpose
Cons: The side mirors of this type of car (Nissan Versa) have limited viewing angle, and often other vehicles driving close by cannot be observed.
Oct 14 2017
Terrible experience, never using Hertz again
Pros: Nothing positive to say. This was the worst car rental experience I've ever had.
Cons: When I arrived to pick up my rental car, it was not there and they had no cars of equal or greater size at that location. I ended up having to use a another rental car that someone had just returned (and had not yet been cleaned) to drive an hour back in the direction I originally came from to pick up the rental I had reserved. Hertz knew all day that my car was not going to be there but I never received a phone call letting me know, they had no creative solutions for resolving this before I arrived and offered no extra benefits (free upgrade? No; Discount? No; Credit toward next rental?; No) other than allowing me to return the car to a Hertz location closer to my home. I will NEVER use Hertz ever again!
Oct 3 2017
Pros: The car ran like clockwork.
Cons: The car was unwashed when I picked it up.