7.6
Pros:Car was not ready when I arrived at pick up and the desk personnel dis not communicate that to me, since I was traveling with my family....I took them to the garage area and waited over an hour for a replacement vehicle. CARLOS a manager there found us a replacement car and gave us free gas for our trouble as wellCons:Have cars available or tell customers that they are not available when I check inReviewed Jan 2 2020
review from![kayak]()
2.0
Never even got thereCons:We had to reschedule due to our flight being cancelled because of the storm that smothered the Northeast. Neither the customer service rep nor 3 different managers were able to honor our original rate, and could only offer a rate double what we had been quoted. Went with AVIS and we weren't disappointed.Reviewed Mar 22 2017
review from![kayak]()
2.0
No credit card disclosurePros:Rep was kind and professional.Cons:Due to financial reasons we cannot have a credit card. After we reserved online we tried to pick up the car and couldnot because we only had a debit card.Reviewed Oct 11 2016
review from![kayak]()
10.0
Great experience!Pros:The rental transaction was fast and professional. I hadnt specified hybrid but that's what they gave me. Great car, economical and quiet.Reviewed Oct 5 2016
review from![kayak]()