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2.0
The car was not ready, waited 45 minutes. Staff was unfriendly and not helpful.Reviewed Sep 25 2023
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10.0
ExcellentReviewed Sep 20 2023
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10.0
Super easy to pick up car. Just as easy to drop off at final destination airport.Reviewed Sep 13 2023
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2.0
Horrible. They allowed me to make a reservation for that same day online along with an upfront fee, and then when I arrived a staff member clarified that if you'd made a same day reservation "thrifty will not honor it." So basically they scammed tons of people by letting them book online then refusing to honor it. Just raking in the partial up front fee from who knows how many people just because stock was low and it appeared like one of the only options left.Reviewed Aug 24 2023
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8.0
Easy. Fast. No issuesReviewed Aug 15 2023
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6.0
Shuttle kept me waiting.Reviewed Aug 10 2023
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2.0
Got charged 2 times the price what i had to pay in the first place.Reviewed Jul 26 2023
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2.0
Had to purchase the following because the vehicle was never serviced or checked prior to releasing it .Zero washer fluid.coolant levels were low. Nail in rear tire. All had to be fixed by customer ( me ).Reviewed Jul 13 2023
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2.0
Didn’t get the car. The lineup was an hour and a half just to get to the counter. They informed me I would have to wait on the other 4 to 5 hours to get the car. I didn’t get it. Very disappointed and after waiting an hour and a half a little bit angry.Reviewed Jun 11 2023
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4.0
Pick up took WAYYYYYY too long. 3 people in front of me and 2 staff. Almost an hour wait. They tried too hard to upsell me on insurance. The drop off was fast but they don’t give you a receipt when they check-in your car. He told me that he would send an email to me and if I had a problem with it I could complain inside. It has been 4 days and I still have not received the email. Unacceptable.Reviewed Jun 8 2023
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2.0
Horrible, didn’t even get to use reservation. Arrived at rental car facility and Thrifty counter was closed. Everyone diverted to Dollar who had a line at least 100 people deep. As we are waiting in line. 3-4 people come by all flustered saying “Don’t even bother, they don’t have any cars” I verified this with 4 more people exiting the line and decided to go with National who had zero people in line and plenty of cars.Reviewed Jun 6 2023
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2.0
Had to wait almost 2 hours for the pickup. It was a horrible experience. I will never recommend Thrifty car rental in Las Vegas to anyone.Reviewed May 28 2023
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