Book Payless car rentals in Charlotte

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Reviews for Payless in Charlotte

  • All reviews 100%
6.2/10 Good
Based on 102 reviews
  • 5.6
  • 5.7
  • 4.4
  • 5.3

Recent reviews

Most recent
    8.0 Good
    Jul 18 2017
    Pros: The people we dealt with were friendly and easy to work with and the car was exactly as promised.
    Cons: If we had not have called once we were at the airport the shuttle to take us from the airport only ran every 1 1/2 hrs. We could also have taken a certain hotel shuttle to get to rental office faster but none of this was clearly made known when you reserve a car through them. Was a long wait before we found out all the info to get to their rental office.
    2.0 Poor
    Jul 10 2017
    didnt have any cars ready
    Pros: nothing
    Cons: There were about 5 people waiting over an hour and a half for a car. I just asked for a refund and left.
    2.0 Poor
    Jul 6 2017
    Not great service, but was it their fault?
    Pros: Nothing, I suppose it was easy to drop it off with the return guys in the parking deck, but I was told the wrong location and everyone complained that Payless had again told someone the wrong place to return.
    Cons: They also told me the wrong drop off point here in Charlotte, so when I went to the airport it was madness getting the car returned. They accepted it at the rental car location in the parking deck, but nearly refused the paperwork when I walked inside and waited in line at Alamo desk where I was told to go. The lady told me I would have to wait for an email from her boss to get my receipt and final charges, and here a full week later I've not heard a word from them. The price was great, but I would not use their service again.
    2.0 Poor
    Jul 5 2017
    Your employees are literally the worst
    Pros: Nothing
    Cons: The shuttle took 40 minutes for them to come. They would t answer the phones at all. I was not he only one waiting or calling. Once there they had noone there to handle just sitting around. They had one car of each class of car on hand. Had to wait for AVIS to lend them a car. The one they gave me after everything had around 30 dents in it(looked like someone had taken a baseball bat to it). Or it was parked on the green of A par 3 for several weeks. Then when I refused that car they didn't have any others so I had to go to a different class. Took FOREVER to get off the lot. Will never use again nor should anyone else.

Where can I find Payless car rentals in Charlotte?

3315 Scott Futrell Drive, Payless car rentals


3315 Scott Futrell Drive


+1 704 399 7167