Book Payless car rentals in Charlotte

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Reviews for Payless in Charlotte

  • All reviews 100%
6.5/10 Good
Based on 63 reviews
  • 6.0
  • 6.3
  • 5.0
  • 6.0

Recent reviews

Most recent
    4.0 Mediocre
    Oct 18 2016
    Terrible customer service and staff. Do not recomm
    Pros: The car was reliable.
    Cons: The shuttle to the rental site from the airport is supposed to run every 30 mins. I waited over 45 and when I called was told to be patient one was coming. When arriving to the rental site, I waited 10 mins in front of a staff member while she did everything else (including talking to co workers) before even acknowledging me there. I had reserved online via Kayak and purchased their insurance. I had my confirmation and pricing printout with me. I was told they would not honor Kayak's insurance or any other besides their own and "I hope you don't get in an accident, because we're just gonna charge your card whatever then. Good luck." I then was told DOUBLE the price that my confirmation from Kayak showed. I've never felt this way before, but based on the situation and circumstance in that building, that was clear discrimination. I reported the entire experience to corporate. Payless car rental isn't worth the $6 I saved. Stick with one of the brand name rental companies that rent directly from the airport terminal. So disappointing and and overall uncomfortable experience. Now, I have to carefully watch my bank statement and make sure I'm correctly charged and then possibly have to dispute everything. What a mess!
    10.0 Excellent
    Aug 25 2016
    Pros: the rental car was a pleasant riding vehicle.all the people at thje rental office were very nice and pleasant.
    Cons: no cd player in vehicle
    2.0 Poor
    Aug 15 2016
    I'm so glad you asked!
    Pros: Absolutely Nothing!
    Cons: Things I don't appreciate from a business I'm giving money to: ~I don't like half information ~I don't like being lied to...repeatedly ~I don't like waiting in 98 degree heat because of a lie ~I don't like lazy people
    3.2 Mediocre
    Aug 15 2016
    Cons: I ended up waiting an hour for a pickup from the airport to take me to the rental car office. They were supposed to be there around 5:00p and the office is only 10 minutes away but they didn't arrive until 5:30p. Knowing that when I booked, I would have selected a more expensive but convenient and reliable rental car company instead that's onsite.

Where can I find Payless car rentals in Charlotte?

3315 Scott Futrell Drive, Payless car rentals


3315 Scott Futrell Drive


+1 704 399 7167
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