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Book Payless car rentals in Charlotte

Tue 1/24 Pick-up
Fri 1/27 Drop-off
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Reviews for Payless in Charlotte

  • All reviews 100%
6.5/10 Good
Based on 75 reviews
  • 6.0
  • 6.2
  • 4.7
  • 5.8

Recent reviews

Most recent
    2.0 Poor
    Dec 31 2016
    Worst experience ever
    Pros: Will demand our money back. Doesn't stay true to their quotes price. Can't combine reservations because theyre snakes.
    Cons: Everything will be disputing with bank.
    4.8 Okay
    Dec 14 2016
    Over Charged and Off Site
    Cons: I intentionally made a reservation with a rental car company that was supposed to be "on site" at the airport. It turns out, Payless Car Rental was off-site relative to the Charlotte Airport and the shuttle ran only every 30 minutes! I don't know if the bad information was provided by Kayak, Payless, or both. Nonetheless, it was bad information and cost me a lot of hassle and extra time. More importantly, the rate I was charged was more than what I reserved the car for. When I questioned Payless about this (at the time of return), the Payless worker mumbled something, revisited the computer, and then printed off a new receipt. The new amount was lower than the first receipt I was given BUT STILL HIGHER THAN I WAS QUOTED. When I questioned the price again, the worker mumbled "When you declined the extra insurance, you got Road Side Protection added as a default." I explained "I declined the RSP.". She mumbled something else and indicated the conversation was over. I would like a partial refund in the amount I was over-charged if not a full refund. I am very disappointed in Kayak and Payless! I will not rent from either again.
    2.0 Poor
    Nov 21 2016
    Cons: We waited an hour for the airport shuttle to arrive and it never showed up. Tried calling the office the entire time and they didn't pick up. We were forced to go to another car rental service and book a day of car which ended up being 3x as much.
    5.6 Okay
    Nov 17 2016
    Extra fees at checkout
    Cons: After waiting for and riding a shuttle to save a few bucks over the in-airport agencies, Payless tacked $10 on to the advertised fee, which made the hassle not worth the couple bucks saved. Won't rent from them again.

Where can I find Payless car rentals in Charlotte?

3315 Scott Futrell Drive, Payless car rentals


3315 Scott Futrell Drive


+1 704 399 7167
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