Reviews for Enterprise in Charlotte
- All reviews 100%
Sep 26 2016
Friendly, efficient service - Clean, new car!
Pros: The staff at Enterprise CLT were friendly, fast and helpful. We were lucky to get a one-upgrade, and our Jeep Compass just had 400 miles on it. It was completely clean inside and out. Drop off was easy. I would absolutely choose Enterprise above other companies because of this awesome rental.
Sep 25 2016
Veh could have been a little cleaner
Pros: Service, speed, ease. Person who put me in the veh was very knowledgeable, friendly, Customer service priority one!
Cons: Veh had no floor mats. Windshield had marks from some type of suction cup utilized by another renter.
Sep 23 2016
Not so great
Pros: The gentlemen that help me at the rental location was nice.
Cons: The experience started off with the rental location not having the car that I requested. I requested a compact car because I would be driving it long distances and wanted to use as little fuel as possible,instead they gave me a beat up pickup truck with dents in the fender and scratches all over the bumper, not to mention the cigarette burns all over the passenger seat and it reaked of smoke. This was a business trip and normally I would take clients out to lunches and dinners but there was not way that I was going to take them out in that...
Sep 23 2016
Pros: They worked with me on a misunderstanding and made the renting experience easy
Cons: I did not realize the location when I booked