Reviews for Alamo in Charlotte
- All reviews 100%
Oct 17 2016
Front desk scam artist
Pros: The car and staff behind the scenes met the standards that I expected.
Cons: Gentleman running the rental desk was a scam artist. I understand trying to "upsell", but he would never give a straight answer as to additional charges until the bill was complete. He tried his luck a few more times before I insisted that he give me what I had reserved. It not very good when your child thinks, "That guy was trying to rip you off. He wouldn't give you a straight answer."
Oct 10 2016
Overall great and fast, worried about extra charge
Cons: They told me to grab a car in compact area. Also told at counter that car I paid for didn't have cruze control. So grabbed a car in compact that had cruze, worried Alamo would charge extra. Never happened though. Drop off produced receipt that showed what I paid for. Very satisfied.
Oct 5 2016
Nothing like hidden fees to make the experience mo
Pros: Car was new (although the engine missed and had no power).
Cons: Prepaid for rental, got to desk and was told new taxes and etc... that added another $20.00 onto total.
Oct 3 2016
Overall, good experience
Pros: Great value, easy check-in. The kid that I dropped the car off with was extremely friendly and helpful.
Cons: Car had not been cleaned. Several items of trash were in the car.