Reviews for Thrifty in Charlotte
- All reviews 100%
Feb 19 2017
Slow check out
Pros: The car and the price were excellent. Perfect for our short term need.
Cons: Long line developed while agent spent an extra large amount of time helping a non English speaking couple at the counter. There didn't seem to be a method to better triage the long line that developed while still offering a means to meet their unique needs. A little wait is understandable but, the near 30 min waiting just to get the car was a great disappointment.
Feb 18 2017
Cons: Thrifty is not right across from the airport like the other car rentals. And due to construction, we had to take quite a shuttle ride to get to the car rental
Feb 14 2017
Pros: The car was exactly needed for a quick weekend trip and was a great price. Had a great dropoff experience- friendly quick service and the shuttle was able to immediately bring me to the terminal.
Cons: Pickup took about 30 minutes- counter was swarmed with people and not enough staff members to process.
Feb 13 2017
Met my needs
Pros: Car was what I requested, shuttle service was quick but did not know about leaving the airport, drop of easy
Cons: check in at Thrifty took over 45 minutes- due to others ahead of me.