Reviews for Thrifty in Charlotte
- All reviews 100%
Jul 13 2016
Pros: I loved the service Aarion provided. Her competence, patience, and knowledge were very good: Her personality is terrific ! Don't loose that woman and give her a big raise.
May 9 2016
Great car; service needs work
Pros: Car requested was great - just had to insist on getting the car class quoted.
Cons: Service representative tried to assign a standard instead of full sized car. Then insulted me by claiming the full size Malibu I reserved was really a premium car sometimes offered as a full size and the Chrysler 200 is both a standard and full size when the Malibu is not available. The service staff returned a Malibu to the front door while all this was happening and I got the car expected.
May 8 2016
Pros: I liked that they had cars to rent.
Cons: I didn't like the fact that they are not consistent. One person accepted my drivers license TWICE and the third person I tried to rent a car from denied me because of the crack in it. It should've been consistent as it stands, I could not rent a car for the week. How sad to run a company like this!!!
Apr 10 2016
Good customer service
Pros: I liked it.