Reviews for Hertz in Charlotte
- All reviews 100%
Sep 19 2016
Sep 6 2016
Pros: The car ran well and was easy to drive.
Cons: The interior of the car was in need of cleaning. The back seat upholstery was so stained and dirty it was yucky to sit on.
Aug 31 2016
Cons: I had made an error on the date and had to call Hertz customer service to change the reservation (since it was prepaid, they couldn't do it at the counter). Customer service experience took forever.
Aug 26 2016
Cons: I never rented the car. I am waiting for a refund. I originally asked for a pick up at Charlotte airport. Instead the car had to be picked at a remote location. We could have been taken to the location, but it would have cost an additional $50. Could not get a refund at the desk. I had to call and I am still waiting for this refund.