Reviews for U-Save in Los Angeles
- All reviews 100%
Nov 1 2015
Cons: the company doesnt exist!! it charged my credit card and thats it. no car, no money back!!!
Oct 29 2015
Fraud Alert!! This company is a scam.
Cons: The numbers given on the reservation - one was the corporate HQ in Mississippi which didn't answer the phones and the local number was a disconnected Verizon wireless number. No shuttles despite advertisement, and when I took taxi to the address in the reservation there was no such business there. What the heck? This wasn't at any small airport, it was at LAX. Several hours later when I'm already in another company's rental car I got a call back from the HQ who said the reservation email must have had old phone number and address. As for the shuttle, they would have needed me to take a shuttle to a private parking garage telling them I'm using their lot and then crossing the street. That is shady as heck. Too bad for them I already listed this as a fraudulent/scam charge on my credit card. Lady at HQ said they would fight it, and I broke my cool and told them to suck an egg. Good luck getting your $32 from me.
Oct 12 2015
2 types of insurance and the car still wasn't cove
Pros: The weather on the day of pick up was pretty good.
Cons: The Alianz insurance I paid for during the online booking process only covered me for personal injury. When I arrived at U-save, I was forced to pay extra for the mandatory liability insurance required by the state of California. I had paid for two types of insurance and still had no cover on the actual car I was driving. I've rented cars through a number of companies in L.A and wasn't surprised to be screwed with the insurance. There's room in the market for a rental company with transperancy, maybe U-save could be the change.