Find cheap flights from Caribbean to New York
Round-trip
1 adult
Economy
Fri 4/28
Fri 5/5
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Good to know
Low season | March |
|---|---|
High season | July |
Cheapest flight | $81 |
Average price round-trip | $418 |
Good deal round-trip | $220 |
Good deal one-way | $155 |
Best time to beat the crowds with an average 3% drop in price.
Most popular time to fly with an average 18% increase in price.
Flight from San Juan to Newark Liberty Airport
(avg. price over the last 2 weeks)
or less
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FAQs for booking flights from Caribbean to New York
Top 5 airlines serving from Caribbean to New York
Scores according to KAYAK customer reviews8.1
JetBlueOverall score based on 19439 reviews
8.3Boarding
8.2Comfort
8.6Crew
7.9Entertainment
7.8Food
Airline reviews
Cons: "No movies translated to spanish. Too crowded. Did not follow distancing while que exiting."
Cons: "No movies translated to spanish. Too crowded. Did not follow distancing while que exiting."
Pros: "Nothing"
Cons: "Gate was changed without communication. Better communication"
Pros: "With the Covid-19 precaution in place, I felt really safe on the flight. Masks were required at all times; the crew did a great job with handing out safe snack and waters. JetBlue did a great job."
Pros: "New airplane"
Cons: "Entertainment"
Pros: "Everything"
Cons: "Flight crew service"
Cons: "I have flying whit jet blue before and never had a problem and this time they broke my lock from my 2 back i found them in side my back and i pay for then $150 because they waited more then what supposed to when i got back to new New York i noticed that the lock wasn't not there and fine them insides my back and my jewellery was gonna and im not happy at all."
Pros: "Amazing landing"
Cons: "All good"
Pros: "Short flight. Nice crew."
Cons: "The entertainment system for our seat was not working."
Pros: "Nice crew, nice plane"
Pros: "Complimentary snacks and drinks."
Cons: "Broken seat back, broken tray table, audio input didn't work."
Cons: "The oversized luggage in the overhead compartments didn’t allow space for my appropriate sized duffel bag"
Pros: "Crew was great"
Cons: "Didn’t have meal options and plane was very cold"
Pros: "Atenciones"
Cons: "El servicio de tv falla con frecuencia"
Cons: "The plane was extremely warm and the legroom was exceptionally uncomfortable. There were 6 empty extra room seats behind us and when my husband asked if we could sit there after the plane door closed and nobody was clearly sitting there the flight attendant said SURE YOU CAN PAY TO SIT THERE. Rude"
Pros: "Nothing"
Cons: "I arrived to JFK 4 hours late."
Pros: "Timing, confort easy board ING"
Cons: "The snacks"
Pros: "Fast boarding, kind crew, smooth takeoff and landing."
Cons: "Loved the leg room but the seat cushions are not that comfortable."
Pros: "the crew was absolutely wonderful"
Cons: "no outlets! the screens for in flight entertainment were broken for our seats. we moved seats and the remotes for those seats were broken. flight was insanely turbulent. flight attendants had to break up a fight between a crazy woman who was banging on the guy’s seat in front of her."
Cons: "It was a good flight."
Pros: "It was on time"
Cons: "My Screen didn’t work"
Cons: "Jetblue the best"
Pros: "Everything was smooth, great service, friendly staff and captain. Arrived ahead of time. Free Wifi. Great inflight entertainment."
Cons: "there was something wrong with the signal, a movie I was watching ended in the middle and would start again, this happened three times. Not a big deal for a flight that was overall very good."
Pros: "First a Departure de ay of 1 hour, then tv monitors didnt work well."
Cons: "Comfortable seats"
Pros: "Service and timeliness."
Pros: "seats were ok."
Cons: "flight was delayed over 3 hours and jetBlue won't offer any compensation. I arrived home at 4 am and had to go to work the same day instead of arriving at 11 pm."
Pros: "As always, JetBlue gives one of the best mobile experiences while traveling, excellent flight as always with everyone from the staff very attentive and nice. Good to still be welcomed during the flight to those popcorn chips! An excellent overall experience"
Pros: "Nothing"
Cons: "Flight got delayed multiple times yet the airline still asked we showed up for the original departure time. No real apologies were offered to everyone flying for delay. Then asked if 15 people would volunteer to check in their bags when it was already evident that nobody could check in their bags and wait at carousel due to the flights delay."
Cons: "Flight was delayed over an hour. Onboarding crew was very rude. Once we landed, we sat on the tarmac for over an hour. And what’s worse is that JetBlue probably won’t even think to compensate us in any way."
Pros: "Flight left early seats very comfortable staff was great"
Cons: "Its was the perfect flight. Nothing to dislike"
Pros: "fast boarding and no lines for baggage drop"
Cons: "delayed flight almost stayed up all night."
Cons: "The 3 hours delay"
Pros: "Complimentary snacks for a 4 hour flight?"
Pros: "Non stop flight"
Cons: "Loudest airplane I've ever flown on! All though there is excellent leg room the seats were the most uncomfortable!!!!"
Pros: "The crew was courteous and professional."
Pros: "Although people were not helping the crew they manage to stand there found and let the passengers board without problems."
Cons: "I don’t have anything negative to say."
Pros: "Overall I do Love JetBlue...."
Cons: "In Group D...finally getting on...just to find the entire rear overheads completely full...how is that possible if everyone is supposed to be storing ONE carry on...completely not fair..now I have to shove both my bag & my personal item under the seat in front of me in an already tight space, I wouldn't need Even More Space--not a tall or overweight person."
Pros: "Smooth flight, friendly attendants."
Cons: "Boarding was longer than it should have been."
Cons: "Delaying the departure time"
Cons: "The bathroom was filthy and the toilet did not flush properly. Overall cleanliness lacking."
Pros: "The flight was smooth and uneventful. The landing was expertly executed. No safety issues. The cabin was comfortable and quiet."
Cons: "Fat snacks The $25 charge for checking one piece of luggage. The rudeness at the airport when I asked for directions. I don't fly everyday, so why would you expect me to know where everything is and exactly how your process works? The emotional exchange at the airport when I checked my bag. I was the only person in line and there were two JB employees behind the counter who were more interested in their social conversation than in assisting me. I made a simple request for assistance and was immediately blown off. I can't complain enough about this."
Pros: "Service"
Cons: "That you can't turn off the movie"
Pros: "Crew was very hospitable"
Cons: "The headphone jack wasn’t working properly, sound was muffled and fuzzy. Couldn’t enjoy any entertainment provided. The flight was full so I couldn’t ask for another seat either."
Pros: "Free in-flight WiFi service for all travelers on the plane. Many onboard entertainment choices available using individual LCD screen display. Many selections of in-flight meals and beverages available for purchase during your flight. Online seat selection and online check-in were fast and efficient. Additional perks for travelers available online."
Cons: "There was no food included in my flight."
Pros: "I was able to sleep through part of it."
Cons: "Overcrowded flight with no Wi-Fi, or power at seats. Entertainment system not working properly. Late to depart. Late to arrive. Lead flight attendant more of a clown than a pro. At least they had fresh snacks, but that didn't help much."
Pros: "Seats were comfy."
Cons: "No coffee. Snacks were smashed."
Pros: "Friendly staff, re-booking with partner airline super easy."
Cons: "Always late so far."
Cons: "I had been in the airport since 1130 am, trying to get on an earlier flight. My original flight was scheduled to leave 540 am the following day (the day Irma was supposed to hit). At first waited 30 mins in a line to speak to a JetBlue agent about finding another flight. She said she couldn't help me, no flights available, and didn't have the patience to take some time to explore all options. I then proceeded to look online and then call JetBlue, after 30 mins on hold I finally got someone. She actually helped me and looked at all flight options and got me on a flight to CT (2 hrs away from me) leaving that same evening. I ended up waiting in the airport for 10 hrs. At one point in the evening the gate attendant began giving out packed snacks and beverages to passengers waiting for another flight that had been delayed, but refused to give out anything to other passengers waiting for delayed flights....not even water! I was shocked at how callously the gate attendant turned me and other passengers away. I had been in the airport for 10 hrs! Thr flight I was scheduled on was delayed by about 3 hrs leaving PR to NYC, but I was told the snacks we're only for passengers who had been waiting at least 3 hrs. I was turned down 3 times, and watched as other passengers just grabbed water and canned beverages without even asking and without being turned down. At the time that I asked for the last time my flight was delayed by 2.5 hrs already. I had a headache, needed water to take medication, hadnt eaten dinner, and all the restaurants in the airport were starting to close. I ended up spending close to $20 on the last Domino's small cheese pizza, a bottle of water and a snack bar....because JetBlue was being stingy. And yet, this is the same airline that let's passengers grab as many snacks as they want on the flight, delayed or not. My flight was scheduled for 807pm. We left at around 1106 pm. Thanks, JetBlue. Way to go on that customer service."
Pros: "I liked my face mask. overnight flight"
Cons: "I don't think there is the option to turn off the TV"
Cons: "I had to pay extra for my luggage and I did not know until after I was booked"
Pros: "screen, ubs charger"
Cons: "be more careful with luggage; 8 flights on this trip and it would be this last one that my luggage cover was lost, and it wasn't a cheap one."
Pros: "The distance between the seats in economy is inhumane."
Pros: "Same as previous answer!"
Pros: "Everything was great"
Cons: "Slightly more legroom"
Cons: "Very good airlines"
Pros: "Generous & kind flight crew, lots of in-flight entertainment, and a smooth and timely flight."
Pros: "Everything was barely adequate. All the flights on this trip was substandard. Planes seemed old and dirty. Really disappointed."
Cons: "Barely made the connection."
Pros: "Quick boarding and friendly staff"
Cons: "Could not eat the in flight breakfast as both contained wheat (I’m coeliac)"
Pros: "Crew were generally friendly."
Cons: "Food was appalling. Told I had no choice and then what I got was inedible. Wine selection very small also. Two toilets for all of Business Class - always busy, super small and really substandard."
Pros: "All round great experience. All went to plan. A330-200 business class was just right for this short trip."
Pros: "Very good selection of movies with recent releases; the section at the back of the plan with drinks and small snacks was also good music selection was also excellent"
Cons: "the meals were not great and spaced out a lot. no green tea, no eyemasks and socks provided"
Cons: "We did not make this flight"
Cons: "747 not as pleasant or spacious as A380"
Cons: "Entertainment system was run down and not functioning well"
Cons: "The dinner meal was dried and pretty disappointing as was the media selection in coach vlass"
Pros: "The wide selection of free movies and TV shows. The food is tasty!"
Cons: "Our first flight to LAX was delayed by 7 hours so we spent the day in Sydney airport, spending more money on meals that hadn’t been planned. Because of the delay, we missed our connecting flight from LAX to JFK. The flight we were re-booked on was also delayed for mechanical/paperwork issues so we arrived back home in NYC 8 hours later than originally scheduled. This caused us to spend more money on a taxi since it was too late to take public transportation. it also made it difficult to settle back in at home because both my husband and I had to get up early for work the next day and we missed several hours of unpacking and cooking time we would have had had our flight not been delayed."
Pros: "*Our flight from LA to Melbourne on January 7th was cancelled. Fortunately, Qantas crew members were able to place us on an American Airlines flight to JFK the very same day."
Pros: "Economy seats were comfy."
Cons: "Food was terrible! Literally inedible."
Pros: "This was the plane flown to and from Brisbane apparently. It's one of the oldest in their fleet. The economy seats were significantly smaller than our flight from Melbourne and the premium economy and business were not as nice either. Really. It comfortable. Crew weren't super friendly but were very professional."
Pros: "Not much"
Cons: "Food was mushy Boarding notice was short The price of the flight"
Pros: "Getting through airport at Sydney was nice and easy, and good overall at JFK."
Cons: "LAX was not an easy navigation from terminal to terminal, as there was little info provided in flight and a serious lack of good signage or information booths at the airport."
Cons: "The delay was just disappointing"
Pros: "Excellent people who made the flight very nice. Extremely personable."
Pros: "Absolutely wonderful flying experience!!"
Cons: "A little more leg room would have been nice."
Pros: "The crew was very friendly and accommodating. It's a lot big flight from DFW to Sydney and they do everything they can to make you comfortable. Plenty of movies to watch. Seats are comfortable. The food is pretty good. Plus you get a menu so you know exactly what meal choices are. They go above and beyond to ensure a great flight."
Cons: "The headphone jacks are on the side of the armrest. It's is a very inconvenient location especially for people who are slightly wider than the average jo. It shout be on top the arm rest or in a much more comfortable location"
Pros: "The crew in the ground and plane were very accommodating for Sydney to New York flight."
Cons: "On the flight from New York to Sydney the crew were rude and indifferent to needs even condescending."
Pros: "Good food great service nice and friendly staff"
Cons: "Nothing"
Pros: "Fortunately for me my wife had to cancel her return flight in the last minute so seat was ok"
Cons: "Type of seats not comfortable. Even MD380 seats were better"
Pros: "On Time performance"
Cons: "Catering/Food"
Cons: "tv monitor didn't work well."
Pros: "Attentive cabin crew, plenty of snacks and drinks Good range of entertainment options"
Cons: "One of seats did not recline with button-push, but cabin crew instructed us on the use of the manual adjustment, so it worked out OK in the end. We flew Premier Economy on the LA-SYD outgoing trip; the main difference for our SYD-LA return in Economy was the presence of a 3rd seat in our row occupied by a stranger, so bathroom breaks were a bit of a disturbance for all involved. Still you get what you pay for I guess!"
Pros: "Customer service was outstanding"
Cons: "There was no Sauvignon blanc on the wine list"
Pros: "Excellent"
Pros: "Received official flight delayed notice by email. New takeoff time 9:00 AM....Actual closer to 9:30. Caused by waiting for flight QF11 from Sydney and mechanical issues or something else which caused JFK passengers from another flight to be put aboard QF11 continuation to JFK. Turbulent air most of the way to JFK, no fault of Qantas. However pilot made no effort to avoid it or was not allowed to go to another flight level. In any event no communication from Capt. Food was mediocre at best. Cabin crew was getting beaten up by turbulence. They did the best they could. Arm rest USB power receptacle broke and headphone jack faulty (60C)."
Pros: "Despite very difficult and stressing transfer process and delay of connecting flight for 1 hour, we arrived on time to JFK. The crew was very nice. The food was good."
Cons: "The time for transfer was absolutely not sufficient, because there were long lines everywhere, no signs where to go next. Only at the end of a very long way there was a representative of Quantas to show us the way. We were very nervous because of uncertainty and came late to the gate. Then it turned out that there were many people behind us. The plane was waiting for them for about an hour. Finally, everybody came. It would be much more logical, if from the beginning the connecting flight to JFK was postponed to some more appropriate time."
Cons: "Bags got lost. Not enough time for connection at LAX ."
Pros: "Normal economy seat. It seemed as if there was a little more leg room than normal. Crew was very courteous and accomodating."
Cons: "Typical airline food. Nothing else to complain about."
Pros: "Crew and foodnostfing"
Cons: "Boarding unorganized."
Pros: "Crew service."
Cons: "Seating place."
Pros: "Check in was easy. Option to select vegetarian diet on line"
Cons: "Very crowded configuration. Older aircraft. Staff service mediocre LAX to BNE, but good from BNE to LAX."
Pros: "On time"
Cons: "Food was nothing special. Cheese and crackers"
Pros: "The steward went out of his way to accommodate my dietary needs. The vegetarian meals were all given out leaving nothing for me to eat. He spent the time and effort to prepare and bring me a meal from Business Class. 2 free checked bags is also a big plus."
Cons: "Felt like a budget airline. You need to pay extra to be able to preselect your seat. The amount of leg room is atrociously small. The 15 kg. carry on weight limitation is a joke. There were too few bathrooms and one was out of commission to boot."
Pros: "Quick and easy to board Overall everything was good Food was above average Crew were accommodating and friendly"
Cons: "Headphones poor quality"
Cons: "Minimal food and drink service."
Cons: "Special food was very bad. It smells."
Cons: "The flight boarded 30 mins after it said it would on the boarding pass, and then was delayed further by an ill passenger. We ended up leaving about 60-90 minutes late."
Pros: "They still serve free food and beverages, even on cross country flights. There were plenty of movie choices to keep us occupied."
Pros: "Should have put me on one of the Qantas flights that left sooner, no explanation, no compensation."
Cons: "Was not the original scheduled flight."
Pros: "I was able to make a connection without too much hassle"
Cons: "I had a economy plus flight booked and should have been on a Qantas from LA to JFK but due to delays I was put on an AA flight and downgraded to economy. I could have just as easily been upgraded to business - you chose not to do that."
Pros: "The crew is nice"
Cons: "Boarding was horrible."
Pros: "Fast service and precise timing"
Pros: "Very nice, pleasant crew."
Cons: "Extended turbulence was very uncomfortable. One toilet out of service. Otherwise good flight."
Pros: "The plane was nice, entertainment options were great, pilot was super kind."
Pros: "I loved being upgraded to first class and the crew was so attentive."
Cons: "Nothing, glad this was a better experience than the trip to Miami."
Pros: "Comfy"
Cons: "Seats a lil tight"
Cons: "uncomfortable seats, thin seat cushions"
Cons: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."
Pros: "The plane was nice and the entertainment on the flight was great! Flight crew very friendly."
Cons: "Our plane was delayed multiple times and we were not provided an explanation as to why. For as expensive as this fare was the fact that Delta was at fault for the delay and did not offer any compensation for that delay is frustrating. A few extra free snacks doesn’t cut it."
Pros: "Crew was good seat comfortable"
Cons: "Better snacks"
Cons: "It was lovely. It was my flight from nyc to dc that was terrible."
Pros: "Flights were both timely"
Cons: "WiFi on flight from Atl to Tallahassee wasn’t working at first"
Cons: "the flight was delayed and so I missed my train home"
Pros: "Amazing service from crew"
Pros: "I missed my flight and you guys helped me catch the next one :D I was able to still make it yo my final destination within the same day"
Cons: "Friendly crew and lots of good free snacks!"
Cons: "Was refused to use the 1st clas restrooms but 10 minutes layer the flight attendant allowed an older gentleman and a lady to use them. I was in 10A with my service dog"
Cons: "Bigger personal space"
Cons: "No room to move very cramped"
Cons: "Food was ok...cramped space"
Pros: "the worst thing that I've traveled in my life I do not travel again by delta 3 hours without food and without taking or water we were not given that service is the worst its employees are a disaster"
Cons: "the worst thing that I've traveled in my life I do not travel again by delta 3 hours without food and without taking or water we were not given that service is the worst its employees are a disaster"
Pros: "Food was good and plentiful. I definitely left the flight feeling full."
Pros: "My flight from STX was delayed some 30 minutes. That made a dent in the 57 minutes I had to catch my Delta flight. Naturally we landed at gate A2 and Delta was boarding at Terminal 2 gate B9. Me with my knee replacement can’t run and my wheelchair was not in sight. Thank goodness I had a carryon with wheels. I was out of breath when I got to Delta and the last passengers were boarding. I started panicking and interrupted the ground steward who asked me to wait with a smile. I waited . So when I told them I was standby they waved me on after showing my passport. I couldn’t find my boarding pass. I was pleasantly surprised to get a seat in first class. I was so thankful. My first time. Good things come to those who wait! Thank you Delta."
Cons: "Entertainment system wasn’t working"
Pros: "I like the fact that entertainment and technology is always good."
Cons: "Boarding is always a horrible experience. I never know what zone is boarding. Your agents at the gates are overwhelmed with so many things."
Pros: "Food and entertainment was good"
Cons: "The bathroom I used was disgusting."
Pros: "Hot towel was a plus"
Cons: "The seats weren't that comfortable"
Pros: "Service was great, crew was responsive, snacks were good per usual."
Cons: "The AC was blasting at an all time high, felt frozen to my seat, even asked for a blanket but “ they didn’t have any more “, had to tuck in my arms into my layered shirt. this was a morning flight and no breakfast was served ... they didn’t even have food available for purchase."
Cons: "N!A"
Pros: "Nothing"
Cons: "Flight delay 5+ hours poor Service"
Cons: "It takes time and worries to find the air train and Aeroflot registration."
Cons: "There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked."
Cons: "Cancel my flight at 7:50 am to 1:50pm"
Pros: "Loved the customer service & movie options"
Cons: "The flight only had snacks for free; wish sandwiches would be given for lunch"
Pros: "Good flight crew"
Cons: "Flight was delayed with no explanation."
Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."
Pros: "The airline did not disappoint and the customer service were very professional"
Cons: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"
Pros: "Great gate agent at JFK on the layover."
Cons: "No assigned seats on second flight til we got to JFK."
Pros: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Cons: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."
Pros: "In flight entertainment interface and options were great!"
Cons: "Very uncomfortable!! Spent the entire flight with my knees pressed against the seat pocket. One flight attendant was somewhat rude and unpleasant."
Pros: "Entertainment, food having only two seats on our side of aisle."
Cons: "Leg room"
Pros: "We did eventually get there"
Cons: "What should have been a 90 minute flight took over 4 hours! Between mechanical failure, overbooking and waiting for gates and sky bridges we missed our connection. Then when they rebooked our connection on a British Airways flight, BA couldn't pull up the tickets and we wasted yet another hour while Virgin Atlantic and Delta both passed the buck as to who was responsible for correcting it so we could get on our rebooked flight, which we BARELY did with only 2 minutes to spare!"
Cons: "I don't know why delta's service has deteriorated so much in the last few years. Last two times that I flew the service and attitude at the gate has been horrible. Seat assignment has become a dread. Upgrade options are over priced. I guess I will be looking for a new airline."
Cons: "I wouldn't rate this flight on a five-star grid--I give it 0.0 stars. Delta's economy seats are so tiny that even a small person like myself finds it agonizing to ride in them for a moderate-length flight. We need aggressive regulation of our airlines to prevent the unconscionable and humiliating way they treat economy passengers. It's not safe, healthy or humane to ask human beings to sit for hours in tiny spaces with very little air (on top of everything else, the plane was mercilessly hot the whole time). Next time I will choose a European carrier--even the discount Euro carriers are better than any US airline."
Cons: "Headphones suck"
Pros: "The plane was surprisingly comfortable. The seats had USB ports. The touch screens were clear and responsive. Most importantly, the service of the flight attendants was excellent. I was quite happy."
Pros: "The prior flight arrived late and then due to what appeared to be some mechanical issue, the plane was towed into the gate at about the time we were due to board. I mention this only because this was the only glitch during the rest of the flight. Loved the wide variety of entertainment available inflight, the AC outlets on EVERY row, and though I didn't need it this time, the availability of Wi-Fi Internet is appreciated. And though we left 40 minutes late, we made up part of the time and arrived only 20 min later than scheduled. Bravo Delta! I'll have to check out your version of Mileage Plus."
Cons: "I couldn't understand the gate agent's announcements due to language issue but most of all competing announcements from the gate behind me. One of the flight attendents was more bossy I felt than necessary. She told me not to put my backpack in the overhead bin, even though there was enough space and the back 3rd of the aircraft was half empty (I was in the last loading zone so there weren't many more people after me)."
Cons: "I reserved and paid for Delta comfort and ended up flying AeroMexico and Virgin Atlantic who could care less so I didn't sit comfortably, no wifi and for Virgin Atlantic I had to pay extra to get more legroom! NOT a satisfying experience."
Pros: "The comfort of first class reclining seats."
Cons: "The vegetarian meals consisted of cold grilled vegetables for an appetizer, lunch was underwhelming. So much so I dont remember it The snack was two salads. Regular snacks were Cuban sandwiches or roast beef sandwich. Even the stewards said Inshould complain to Delta. Pretty sad for what the cost of a first class ticket."
Pros: "The crew wa very nice, food was very good for economy."
Cons: "The screen for the entertainment center wasn't working properly on the right side, but it was no big problem."
Cons: "Food and entertainment"
Pros: "Crew was amazing comfort was horrible. My seat was un front of emergency exit and could recline, I was traveling with children"
Cons: "Better seats"
Pros: "Space between seats, tv on each seat, iPhone charger"
Cons: "Boarding process for Copa 808 from Panama City to JFK on 8/25/2019 was mob-like. Attitude of security personnel was unhelpful/resentful when trying to use Star Alliance Gold Lane (Have Premier Platinum on United). My wife got “selected” for special security screening. Almost missed flight."
Pros: "Seat comfortable. Staff accomodating"
Cons: "In flight entertainment"
Cons: "Follow through on reservations made 6+ months in advance. And the $10 vouchers to make up for your terrible mistake are ridiculous, that does not make up for a whole day wasted. Also, food smelled and tasted horrible."
Pros: "Everything was top notch!"
Pros: "Crew was pleasant and efficient in performing their duties, the meal choices were very good and both flights departed and arrived on time."
Pros: "The crew was nice."
Cons: "Some form of entertainment"
Pros: "Yes"
Cons: "Yes"
Pros: "Smooth boarding"
Cons: "Luggage pick up"
Pros: "Good"
Cons: "Good"
Pros: "Comfortable, nice crew"
Cons: "Dirty baths"
Pros: "Plenty of leg room Seats have power to plug in phone and computers to charge New Plane (Boeing 737-800) Food was good. All staff at the gate and on plane was very friendly and helpful. Would definitely use Copa to travel again. On time departure and landing"
Cons: "Could use a little more entertainment selections. Staff at security check before you get to the gate were not really helpful and did not seem interested in helping out at all."
Pros: "Flight was on time and crew was friendly."
Cons: "Having to screen my carry-on luggage twice, at airport entrance and gate entrance, was a shocker."
Pros: "Tve food os good"
Cons: "The fly EXCELENT"
Cons: "The in flight entertainment selection was small, could have been bigger"
Cons: "I bought my ticket in June with a window seat. When I got to Copa check in they told me I didn’t have an assigned seat (and I got there very early) and that she couldn’t help me get a seat assignment until I got to the gate. Then at the gate very poor customer service and she gave me a middle seat without even really looking at the flight. On thr flight food was mediocre. Not good aircirculation on the flight, ac was not good. And I was also on the last group to board, boarding process was a disaster. Will not use Kayak again."
Pros: "Flight left promptly on time. Crew was attentive and pleasant. Its great to be fed on the flight and not have to pay for luggage. Food was very tasty!!!"
Pros: "The food and the first class seating"
Cons: "My luggage was lost"
Pros: "Served great airline food, and the staff is very friendly. Free alcohol is also available."
Cons: ". When we arrived in Panama we were forced to do security again at our gate which meant we had to throw away the 4 dollar bottle of water we had just purchased only to be stuck in an area with no bathrooms until our flight."
Pros: "I had a seat in the exit row with plenty of legroom flight attendants were pleasant"
Cons: "mediocre food very crowded luggage took a long time to arrive"
Pros: "New entertainment system has a lot of variety; music, movies and games. Food was much better than first flight."
Cons: "seats as usual"
Pros: "The crew was attentive Ontime"
Cons: "Limited movie choices Limited legroom (like many airlines in cattle class) No chess in games"
Pros: "Flight to Panama City from JFK went well."
Cons: "The tickets we paid for back in August of 2017 were bought for a direct flight. When checking in for our flight back to JFK on March 18th, they told us there were no seats available. They then put us on a connecting through Orlando, all of us had to sit separately now. We had to each spent money we did not intend to use for this vacation on food since our day was well extended beyond expected and parking fees for keeping our car at JFK longer. Once arrived in Orlando, two out of the four of us missed our flight to JFK because they gave us the wrong boarding passes and because we are students in college, lost multiple hours of studying tonight. We had to then work with Delta who was kind enough to find us a flight multiple hours later. Like said before, this split our group up and caused multiple difficulties. We will never fly Copa again. They believe a $400 Copa airlines voucher is justifiable for what happened but it is not. I’ll never fly with them again for this inconvenience so a voucher doesn’t do anything."
Pros: "Me gustó todo, el menú para vegetarianos y demás la amabilidad de todos, el vuelo puntual y bastante tranquilo"
Cons: "Todo estuvo súper bien"
Pros: "To do bien To do muy. Muy Bueno"
Cons: "To do"
Pros: "Flight was canceled by airlines Ruined our whole vacation to Panama Was offered a flight the following week After our vacation Did not offer a refund"
Cons: "Non cooperative Did not allow a refund after they canceled flight"
Pros: "Excellent service from beginning to the end awesome job"
Cons: "None"
Pros: "Ontime departure!"
Cons: "Conecting flight to Guatemala was over sold"
Pros: "You did not have a category for these persons"
Pros: "Comfortable seats. Boarding on time Good attention by crew. They were very kind. Movies were so good"
Cons: "I did'nt like the dinner. The taste of chicken wasn't good.. Also, the potatoes and beans were raw. El red wine was vinegary"
Pros: "Arrived at the gate about 1 hour before departure due to heavy traffic. Attendant was pleasant and did a quick checkin."
Pros: "The crew was really sweet."
Cons: "The waiting between flights"
Pros: "arrived on time clean restrooms"
Cons: "uncomfortable seat mediocre meal"
Pros: "Timing"
Cons: "Lack of food"
Cons: "Did not ask for volunteers and gave preference to people who di on line check in. Ridiculous joke of an airline."
Cons: "There was no entertainment on this flight."
Pros: "good food"
Cons: "they didn't turn the lights when i wanted to sleep on an overnight"
Pros: "Pretty much everything seemed professional and state-of-the-art."
Cons: "It would have been nice to hear the outside temperature announced when we arrived (Delta does it)."
Pros: "Overal a good experience"
Cons: "There's no vegetarian options"
Pros: "Nice and smooth Took off late but got there on time Pilot was pushing baby YEAH!!"
Cons: "If you fall asleep you will miss your meal and go hungry."
Pros: "The service is always very friendly on Copa. The boarding is timely. So is the off boarding. The pilots fly very well. Great landings and takeoffs."
Cons: "It was one of the most uncomfortable flights I've ever had. I was in seat 10E of a Boeing 737: in front of the exit row and could not recline my seat. The woman to my right was close to 300 lbs and was spilling into my seat. The gentleman next to me kept putting his elbows in my side. The cabin was way too hot -- uncomfortably so -- and the air vents barely pushed out air. The entertainment system on the plane was broken. I couldn't wait to land in NY."
Pros: "this veggie meal had dairy, which makes a big (postive) difference for me the entertainment worked much better. although if it had been working on my first flight, it would not have been enough variety in options for movies"
Cons: "seats were too close together not enough water available"
Cons: "We got stuck in taxing for 30 min. We waited for our laggedge more than an hour!!!"
Pros: "I did allmy endeavors, very good service."
Pros: "I upgraded to business class and it was worth it! Very comfortable! The chair reclines, you have your own personal tv, the flight attendant is very attentive to all your needs, plenty of space, priority boarding."
Cons: "No complaints."
Pros: "The food was good"
Cons: "Everything was good, food, service, the crew, no complain at all."
Pros: "Food wasnt bad movie selection wasnt bad either Flight was pretty smooth"
Cons: "Ran out of chicken too quickly"
Pros: "On time"
Cons: "Everything was ok considering covid"
Pros: "Not much"
Cons: "Taken another airline"
Pros: "Quick baggage handling. Fast check In"
Cons: "Less delays. Staff was too loud and constantly disturbed with advertisements and sales pitches. Rushed meal services."
Pros: "The crew was amazing"
Cons: "They turned up the air conditioner to encourage us to buy blankets. The food was cold. The seats are uncomfortable. The plane was filthy."
Pros: "The flight attendant were attentive and professional in every case. I really enjoyed the service of the crew keep it going u made an impression that will keep going."
Cons: "No complaints my way i had a great time onboard is probably because of my fellow passengers. It’s always fun regardless."
Cons: "Personal TVs Seats just weren’t comfortable."
Pros: "The tea service, flight quality"
Cons: "The seating was uncomfortable, waiting to be seated was long (excuse being repairs), the customer service was poor"
Pros: "The check in agents wére just simply amazing"
Cons: "Didnt like the sťale coffee that was seŕved in flight"
Pros: "Upgraded to First Class, and the service during the flight was impeccable."
Cons: "- Flight was delayed every other hour, without reason. Staff didn't communicate what was going on. - Elderly people on wheelchairs were delayed in-transit for over 6 hours and no one attended to them until the final hour before the flight. - Staff did not want to give any reason why flight was delayed. - Flight was not even posted on the "Flight Status Board" and no one had a reason why. - Upgraded to First Class to experience it - the lounge had a few sandwiches that seemed to be sitting there for hours."
Pros: "Flight departed on time.Boarding was orderly.The stewardess was great."
Cons: "More food choices"
Pros: "I appreciate how supervisor at airport show great customer skills and help with ticket issue."
Cons: "That flight left a hour early March 17 and the next day was 30 minutes late. I had a funeral to go and couldn't make it."
Pros: "I like the seating and the air hostesses were very courteous and helpful. The boarding process was excellent and I was very comfortable throughout the flight, I had lots of legroom. The entertainment was ok. Overall I had a great time flying with Caribbean Airline and I will surely fly with Caribbean Airline again."
Cons: "I did not like the check in process the guy at the counter was not very courteous. He was telling me about my name which I used all the time for traveling all over the world. He also let me open my computer to show him my return ticket and then he was telling me to give him ticket number when there was no ticket number on the itinerary. I did not like the vegetarian sandwich the bread was too hard and dry and the vegetables was mediocre."
Pros: "Friendly service and in flight Food"
Cons: "Older model aircraft"
Pros: "crew was nice"
Cons: "no wifi, no jamaican food"
Cons: "flight cancelled at the last minute. not helpful with getting hotels or communicating when we will be able to fly out of jamaica. finally said it may take two or more days to get a flight. staff poorly trained. will never use this airline again."
Pros: "The pilot and crew were engaged with the passengers. The pilot informed us of the journey; how we will get to NY."
Cons: "I was saving my food for later. It was on the tray table. It was removed when I was sleeping. I woke up just in time to asked her before the attendant moved. She reported that she would get me a fresh one. I supposed she had already mixed it with the trash why she promised a fresh one. She never kept her promise. I mentioned it when I was coming off and was told that I was going to get cheese and crackers but what was supposed to happen did not matter that she told me that because it did not happen. I put the cup on the other tray table because it wad trash. The sandwich was close to me. Other than my gripe over my food taken away, I have no complaints. My expectation was exceeded."
Pros: "Great service and food Friendly staff"
Cons: "Everything"
Pros: "Does anyone give you free food anymore? Does anyone let you check two bags without making an upcharge of it? Caribbean does. Those factors alone left me feeling pretty thrilled with the experience."
Cons: "The plane was clean, but not immaculately clean."
Pros: "The crew was superb."
Cons: "Too cramped"
Pros: "The professionalism of the crew was top notch."
Cons: "Actually nothing much to complain about expect I wish the seats were a bit more spacious."
Pros: "Dorothy I enjoyed flight will travel with airline again and would recommend friends"
Pros: "This is my first time flying with Caribbean Airline and was truly impress. The flight crew was great! Absolutely no problems at all. I would definitely recommend."
Pros: "Having a blanket and a meal."
Cons: "The unit schedule stop"
Pros: "I was really a great experience the crew members were all pleasant and helpful."
Pros: "Comfortable"
Pros: "Everything was according to schedule. We left on time. Crew were very friendly. Food was delis ions and satisfying."
Pros: "The meals provided on the Carribean Airline flights are always great. Especially since most airlines dont offer this anymore."
Cons: "Flight is never ontime. My flight was about 45 minutes delayed. This is definaltely not the first time this has happened."
Cons: "They called two zones to board but start taking tickets from all the passengers. Big confusion!"
Pros: "The crew members very hosoitable."
Cons: "Judith, the pilots excellent flyers."
Pros: "Nothing was as i espect no Customer service was poor"
Pros: "Great customer service"
Pros: "Pleasant service as usual"
Cons: "Flight was delayed"
Pros: "the food was good"
Pros: "Everything was excellent on my flight from JA to NY."
Cons: "Nothing"
Pros: "Seats were comfortable. Crew courteous. Pilots kept passengers informed."
Cons: "I would have liked to be able to sign up at the check-in counter for your frequent flyer miles. This is my second time (round trips each so it is actually 4 times) using your airline and I am very pleased with the service. I plan to make it my airline of choice when I am going home. I will be going back to a family member's funeral in 2 weeks. If I signed up the first time I would have the mile for all trips to my credit."
Cons: "What a nerve to ask how was my flight after several hours of delay....for the record worst airline"
Pros: "Going to Jamaica with Caribbean airline was a good experience."
Cons: "Although there was a little flight delay. Everything went well. Nd i reached NY on time."
Pros: "Flights close one hour before departure. i arrived ten minutes into the hour, unintentionally, for my early morning flight. I had tried web check in, but for some reason I was getting into a loop on the site. Since I was not checking bags, the agent was kind enough to reopen the flight for me, maybe after seeing my distress. i am grateful and very appreciative. Thank you Marvia!"
Pros: "I like everything, no complaints, am home safe, that's all that matters."
Cons: "the seats are not padded thick enough... no bounce to it...too tough"
Pros: "They flight crew was very polite and receptive"
Cons: "The seating wasn't all that comfortable for a 4 hours flight"
Pros: "Friendly staff good food Comfortable 1st class cabin."
Cons: "Excellent"
Pros: "Direct flight"
Cons: "Annoying kids in the seat next to me"
Pros: "The crew was fantastic!"
Cons: "The sandwich they served was very sloppily made... Just couldn't eat it"
Cons: "The toddler sitting behind me who banged on my chair and cried the entire 5 hours."
Pros: "Great crew service"
Cons: "Entertainment sound did not work."
Pros: "attentive crew"
Cons: "no headsets after announcement offering them"
Pros: "Smooth flight, hospitality from the air hostess, snacks. I enjoyed the flight"
Pros: "The smooth ride , easy accessibility and courteousy of staff"
Cons: "Had no real issue I, except this time I had to get wheel chair assistance, i had to wait in the passage unattended for a while at point of disembarkment"
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