Find Cheap Flights to Mexico City Juarez & other airports

TV on the plane

Delayed flight

I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.

There is no food service, not even paying for it.

The spacious seats.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

The space for the legs in the airplane is too short!!!

Nothing

They charged me at the front desk for a small bag and when bosrding the plane they stop me and charge me again for the same bag. They are so bad

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Everything

Nothing

Delayed flight made my whole schedule mess up do to still had to catch another transportation to my destination....

I love the movies they have aveilable, help me alot for a 4 hours flight

Pleased that a snack and beverage were served even though the flight was only 50 min.

Aeromexico no longer has their own kiosk at the Atlanta Airport. Wandered around for 10 min looking for it until a KLM employee let me know I had to check in with Delta.

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

The Departure time it's too late

None

Flight change without warning, lost baggage, lack of OB entertainment, non-existant customer support employes at MEX

Nice seating

Wait at airport under construction

The crew and staff were very nice and accommodating, so no complaints there.

I actually had a rather bad experience, but it was with the Mexico City airport, not Aeromexico. Honestly, no major complaints. Thank you.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

Huge delays and lack of communication to explain what was going on.

Great legroom for what's perceived as a budget airline. On time departure and organized boarding. New airplane and complimentary drink service.

The entertainment was awesome. Made the flight time go very quickly...

They put my wife and I in separate seats. Between strangers.... WTF

the smooth landing in the airport of the Mexico city

food

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Wifi

Delayed boarding and agent confusion.