MEX

$75 Find Cheap Flights to Mexico City

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight to Mexico City departing on 9/9. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

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These are the airlines KAYAK users have selected most often from within our search results for flights to Mexico City
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Cheap Flights to Mexico City

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights to Mexico City that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals to Mexico City

Mon, Sep 1 - Wed, Sep 3
Volaris Logo
9:10 pm - 10:55 pmDFW-MEX
2h 45mnonstop
Volaris Logo
3:10 pm - 6:56 pmMEX-DFW
2h 46mnonstop
$223Volaris
Find Deal
Fri, Sep 5 - Sun, Sep 7
Volaris Logo
9:10 pm - 10:55 pmDFW-MEX
2h 45mnonstop
Volaris Logo
3:10 pm - 6:56 pmMEX-DFW
2h 46mnonstop
$224Volaris
Find Deal
Wed, Aug 20 - Sat, Aug 30
American Airlines Logo
9:10 am - 2:00 pmLAX-MEX
3h 50mnonstop
American Airlines Logo
3:00 pm - 6:05 pmMEX-LAX
4h 05mnonstop
$237American Airlines
Find Deal
Wed, Aug 20 - Sat, Aug 30
American Airlines Logo
9:10 am - 2:00 pmLAX-MEX
3h 50mnonstop
American Airlines Logo
3:00 pm - 6:05 pmMEX-LAX
4h 05mnonstop
$238American Airlines
Find Deal
Thu, Sep 4 - Mon, Sep 8
Viva Logo
1:40 am - 4:45 amORD-MEX
4h 05mnonstop
Viva Logo
5:50 am - 10:55 amMEX-ORD
4h 05mnonstop
$252Viva
Find Deal
Wed, Aug 13 - Fri, Aug 22
Viva Logo
12:30 am - 10:00 amLAX-MEX
8h 30m1 stop
Viva Logo
7:45 pm - 10:35 pmMEX-LAX
3h 50mnonstop
$252Viva
Find Deal
Tue, Aug 12 - Mon, Aug 25
Aeromexico Logo
12:01 am - 5:00 amLAX-MEX
3h 59mnonstop
Aeromexico Logo
6:50 am - 9:50 amMEX-LAX
4h 00mnonstop
$260Aeromexico
Find Deal
Thu, Aug 7 - Thu, Aug 14
Delta Logo
2:06 pm - 3:55 pmDFW-MEX
2h 49mnonstop
Delta Logo
8:45 am - 12:36 pmMEX-DFW
2h 51mnonstop
$273Delta
Find Deal
Mon, Aug 11 - Sat, Aug 16
Delta Logo
12:01 am - 5:00 amLAX-MEX
3h 59mnonstop
Delta Logo
6:50 am - 9:50 amMEX-LAX
4h 00mnonstop
$291Delta
Find Deal
Mon, Sep 22 - Tue, Sep 23
Aeromexico Logo
8:21 am - 7:20 pmJFK-MEX
12h 59m1 stop
Aeromexico Logo
6:50 am - 2:00 pmMEX-JFK
5h 10mnonstop
$304Aeromexico
Find Deal

Expert advice for your flight to Mexico City

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Delta

Delta's Comfort Plus offers up to 3 inches more legroom than Main Cabin seats.


Delta offers free Wi-Fi for SkyMiles members on most domestic flights.

Read more about Deltaby Stefanie Waldek
Aeromexico

Aeromexico's AM Plus offers extra legroom and priority boarding.


Aeromexico's 787 Dreamliner offers lie-flat seats in Clase Premier.

Volaris

Volaris' Plus fare includes priority boarding and a checked bag.


Volaris offers More Flexibility add-on for unlimited changes on restrictive fares.

Read more about Volarisby Yulia Denisyuk
Viva

Viva Aerobus' Light Fare includes a carry-on and allows itinerary changes.


Viva Aerobus offers WhatsApp check-in via Vivabot for a seamless experience.

Read more about Vivaby John Walton
American Airlines

American's Main Cabin Extra provides early boarding and complimentary alcoholic drinks.


American Airlines offers high-speed Wi-Fi for purchase on most flights.

United Airlines

United's Economy Plus offers up to 6 inches more legroom than standard economy.


United offers free messaging on most flights, with Wi-Fi available for purchase.

Airports
MEX

Expect immigration lines at MEX to take 10-40 minutes. Baggage claim is past immigration, and porters are available for assistance.

Read more about MEXby Marisa Garcia
Our travel experts
Stefanie Waldek

Stefanie Waldek

Expert on Delta and United Airlines

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Marisa Garcia

Marisa Garcia

Expert on Aeromexico and MEX

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Yulia Denisyuk

Yulia Denisyuk

Expert on Volaris

Yulia Denisyuk

Yulia Denisyuk

Yulia is a freelance journalist who’s dispatched from 90+ countries. Her work focuses on cultures, adventure trips and air travel, appearing in NatGeo, NYT, CNTraveler, and more. For past assignments, she’s stayed with nomads in Mongolia and learned the art of Imigongo in Rwanda. She’s based in Chicago; in winter she often questions that decision.

Read more
John Walton

John Walton

Expert on Viva

John Walton

John Walton

Independent aviation journalist John Walton took his first flight at eight weeks old and hasn’t stopped travelling since. A world-renowned expert in airlines and the passenger experience, he writes in depth on aviation, is a resident expert on travel in Japan and France, and offers a uniquely queer perspective on travelling the world.

Read more
Harriet Baskas

Harriet Baskas

Expert on American Airlines

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Useful Info

KAYAK's insights & trends for flights to Mexico City

Get data-powered insights and trends for flights to Mexico City to help you find the cheapest flights, the best time to fly and much more.

What is the cheapest flight to Mexico City?

These are the best round-trip prices found by users searching on KAYAK in the last 72 hours.

In the last 3 days, the cheapest flight deal to Mexico City was found on the route from Dallas, at $223 return. The most popular connection is from Los Angeles to Mexico City and KAYAK users have found round-trip deals for as low as $234 in the last 3 days.

How much is a flight to Mexico City?

The average and cheapest price for all round-trip flights to Mexico City from each origin found by users searching on KAYAK in the last month.

A flight to Mexico City costs $349 on average. The cheapest price found on KAYAK in the last 2 weeks cost $76 and departed from Houston George Bush Intcntl Airport. The most popular routes on KAYAK are Chicago to Mexico City which costs $449 on average, and Los Angeles to Mexico City, which costs $425 on average.

See prices from:

What is the cheapest month to fly to Mexico City?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for flights to Mexico City, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights to Mexico City is March, where tickets cost $456 on average for return flights. On the other hand, the most expensive months are December and August, where the average cost of tickets from the United States is $808 and $583 respectively. For one-way flights, the best month to travel is March with an average price of $312.

What is a good deal for flights to Mexico City?

If you’re looking for cheap airfare to Mexico City, 25% of our users found tickets to Mexico City for the following prices or less: From San Antonio $239 round-trip, from Dallas/Fort Worth Airport $287 round-trip, from Chicago O'Hare Intl Airport $337 round-trip.

How far in advance should I book a flight to Mexico City?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights to Mexico City, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price, you should book around 5 weeks before departure. For the absolute cheapest price, our data suggests you should book 8 weeks before departure.


Good to know - Book Cheap Mexico City Plane Tickets

Low seasonSeptember
High seasonDecember
Cheapest flight$75
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 31% increase in price.
Flight from Dallas/Fort Worth Airport to Mexico City

When to book flights to Mexico City

Are your dates flexible? Find out the best times to travel to Mexico City based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. The information is for flights to Mexico City based on your location. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

Flights to Mexico City: the best tips from KAYAK users' own experiences

Insights shared by verified travelers who flew to Mexico City 
Verified travelerFlew with AeromexicoTPA-MEXDec 2024
Get a bag with removable wheels. Our bag, which is considered carry on size on every other airline I’ve been on, did not fit their box because of the wheel
MorismaFlew with AeromexicoSFO-MEXAug 2024
Before you go, make sure you have ride to your destination
TeresaFlew with AeromexicoLAX-MEXAug 2024
Bring snacks for your fly. The fly only offers beverage.
LionelFlew with American AirlinesJFK-MEXApr 2024
To buy food in advance and put in in the bags to account for plane delays. I also recommend to activate plane information updates on the phone.
TommyFlew with American AirlinesJFK-MEXMay 2024
Eat and use the rest room before flight and try not to leave your seat at all.

FAQs - booking Mexico City flights

  • How far is it from the airport to the National Museum of Anthropology?

    The National Museum of Anthropology is one of the most important museums in Mexico. It takes approximately 40 minutes to reach the museum from Benito Juárez International Airport (MEX). Since there is no direct shuttle or metrobus, taking a taxi to the museum is the best option

  • Are there any hotels within Mexico City International Airport (MEX)?

    If you're looking for hotel options at Benito Juárez International Airport (MEX), you have several choices. There are sleep capsules located in Terminal 1 operated by IZzzleep. Alternatively, you can choose from two hotels within the airport itself: Hotel NH Collection or the Hilton Mexico City. The Courtyard Mexico City is connected to the airport by a covered walkway.

  • Which hotels offer free shuttle service from the airport to Mexico City?

    There are several hotels in the area that offer free shuttle service, including Holiday Inn Ciudad De Mexico - Trade Center, Hotel Grand Prix, Fiesta Inn Plaza Central Aeropuerto, and Hotel Riazor Aeropuerto.

  • What is there to do at Benito Juárez International Airport (MEX)?

    A wide range of Duty Free shopping is available at Benito Juárez International Airport (MEX). Free airport WiFi is provided by TelMex. Additionally, several VIP lounges and a passenger support program are offered during busy holiday seasons should you require assistance.

  • Are there good restaurants in Benito Juárez International Airport (MEX)?

    Yes, there are several good restaurants at Benito Juárez International Airport (MEX). You can choose to dine at one of the many traditional Mexican restaurants, and you'll also find familiar take-away options. Additionally, there are a number of child-friendly restaurants, which is good news for parents traveling with children on flights to MEX.

  • Is there another airport in Mexico City?

    Besides Benito Juarez International Airport (MEX), Toluca International Airport (TLC) is also in close proximity, and Felipe Angeles International Airport (NLU) opened in March 2022. Toluca Airport is situated in Toluca town, approximately 27 miles from Benito Juarez, while NLU is located north of Mexico City, about 28 miles from Benito Juarez. Travelers can consider Toluca Airport as an alternative if they find Benito Juarez too busy.

  • How far is Zocalo from Benito Juarez International Airport (MEX)?

    Zocalo is one of the world's largest public plazas and serves as the heartbeat of Mexico City. Hosting numerous artistic and cultural events, it is a popular attraction. Located 6.5 miles from Benito Juarez Airport, it can be reached in just 13 minutes by Metrobus, or alternatively, by taxi

  • How far is Chapultepec Zoo from Benito Juarez Airport?

    Chapultepec Zoo is famous for its giant pandas and is home to an estimated 200 species of animals. The zoo is one of the favorite tourist sites in Mexico City and is located 17.2 km from the airport. A taxi ride to the zoo will take only 20 minutes.

  • Can I store luggage at Benito Juarez Airport (MEX)?

    Yes, you can store luggage at the airport. The storage facilities are in both terminals. In Terminal 1, the facilities are in Halls E2 and A, while in Terminal 2, the facilities are between Exits 3 and 4. The facilities are open 24 hours a day, all year round. You can also store smaller bags in lockers, which cost $6.

  • What is the cheapest flight to Mexico City?

    In the last 3 days, the cheapest flight deal to Mexico City was found on the route from Dallas, at $223 return. The most popular connection is from Los Angeles to Mexico City and KAYAK users have found round-trip deals for as low as $234 in the last 3 days.

  • How far is Mexico City Benito Juarez Airport from central Mexico City?

    There are 6 miles between Mexico City city center and Mexico City Benito Juarez Airport.

  • What is the name of Mexico City’s airport?

    All flights to Mexico City land at Mexico City Benito Juarez Airport. The airport code is MEX,and it can also be referred to as Benito Juarez, Benito Juárez Intl, or Mexico City.

  • How much is a flight to Mexico City?

    On average, a flight to Mexico City costs $349. The cheapest price found on KAYAK in the last 2 weeks cost $76 and departed from Houston George Bush Intcntl Airport.

  • What is the cheapest day to fly to Mexico City?

    Based on KAYAK data, the cheapest day to fly to Mexico City is Wednesday where round-trip tickets can be as cheap as $448. On the other hand, the most expensive day to fly is Saturday, where round-trip prices are $478 on average.

  • How does KAYAK find such low prices on flights to Mexico City?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Mexico City.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket to Mexico City?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Mexico City is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights to Mexico City?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Mexico City with an airline and back with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight to Mexico City?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Mexico City up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

  • What is the cheapest time of day to fly to Mexico City?

    The cheapest time of day to fly to Mexico City is generally in the evening, when round-trip flights cost $529 on average. The most expensive time of day to fly to Mexico City is generally at night, which is peak travel time and where the average cost of a ticket is $597.

  • How many direct flights to Mexico City are there each week?

    Each week there are around 643 direct flights from within United States to Mexico City. The most common day for departures is Thursday, with 15% of flights taking off on this day.

Top tips for finding cheap flights to Mexico City

  • Looking for cheap airfare to Mexico City? 25% of our users found round-trip tickets to Mexico City for the following prices or less: From Los Angeles $513, from Chicago O'Hare Intl $593, from Newark $621
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Mexico City flight deals.
  • When choosing a taxi from Mexico City International Airport, make sure to use an authorized service. Authorized taxis are available at the International and Domestic entrances of Terminals 1 and 2. Tickets are sold near the arrival gates, and rates are clearly visible in advance.
  • You may find yourself feeling unwell during your flight to Mexico City. Benito Juarez Airport offers medical services in three locations: the National Area and Room B in Terminal 1, as well as the International Area at position 25 in Terminal 1 and position 75 in Terminal 2.
  • Travelers often misplace or discard their boarding passes. However, it's crucial to have your boarding pass if you plan to use the auto train at Benito Juarez Airport to travel between terminals. Without it, you won't be allowed on the train.
  • One unique aspect of the Mexican airport is that during the holiday season, such as summer, the SCT involves young people, the elderly, and individuals with special needs to assist airport passengers. They provide information in both Spanish and English for any inquiries passengers may have.
  • Getting around Latin America's largest and busiest airport can be intimidating. Fortunately, the airport has set up information modules to provide travelers with information on airport services. Terminal 1 has six modules in Rooms A1, E1, 19, 26, 29, and Hall B. Terminal 2 also has six modules in Rooms L2, M, N, P, Q, and K.
  • Benito Juárez International Airport (MEX) is not only big but also remarkably beautiful. If you have some spare time, consider exploring the rotating art and anthropology exhibits in Terminal 2, where the airport showcases a rich tapestry of Mexican cultural history. This is an opportunity to delve deeper into the country's history and learn more about its people.
  • If you're booking flights to Mexico City, you'll want to fly into the Mexico City International Airport, officially known as Benito Juárez International Airport (MEX). It is the largest and busiest airport in Mexico and Latin America, situated approximately four miles from Downtown Mexico City.
  • Mexico City International Airport (MEX) consists of two terminals connected by the Airtrain monorail. Additionally, several shuttle buses provide transportation between the two terminals. The monorail system takes approximately seven minutes for travel between the terminals.
  • You can get from Benito Juárez International Airport (MEX) to your hotel or various attractions in several different ways. Your options include a bus, Metrobus, metro, taxis, and car rental. One of the easiest public transport options is the Metrobus, which connects the airport directly to central Mexico City.

Reviews of the top 5 airlines flying to Mexico City

 
See real verified KAYAK customer reviews for airlines flying to Mexico City. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline from the United States to Mexico City. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with to Mexico City? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.0
DeltaOverall score based on 7952 reviews
7.9Entertainment
7.9Comfort
8.5Crew
7.3Food
8.2Boarding
Airline reviews

Everything was fine except the entertainment was not working for half of the flight.

8.0 ExcellentEileen, Jul 2025BOS - PBI
Read more Delta reviews

Everything was fine except the entertainment was not working for half of the flight.

Easy boarding with an extremely kind attendant. Seats were spacious and we had 3 seats for 2 people so we could stretch out. Comfortable air flow and very attentive and hospital attendants. Bathrooms and food were the only negative. Bathrooms were so small you could hardly get in and close the door. I don’t think an obese person would fit or a person with a movement disability. Food was the trending food for flights, nonexistent. We spent $40 getting sandwich and snack at airport for our 6 hour flught.

At first, we were on the runway for about an hour, literally. The Captain did explain that the Control Tower just had a change shift (sounds like an unrealistic excuse) and then that we had to change a runway. A regular economy seat is made for 12 yo twiggy. I understand Delta wants to push for an upgrade, but after sitting in a Comfort seat and in First class. I would say First class is not worthy of my money. The landing was delayed because of the weather in NYC, I don't hold that against Delta, of course. The Captain did alert us to that upon takeoff in Vegas and again as we reached NY.

No one fussed at me about my pap machine as a 3rd pice on the plane. Boarding was pleasant and smooth. The boarding agent in Anchorage was a fun character- he could be in a movie. :~) The on-board crew were downright pleasant. No militant attitudes on Delta. Like all planes these days the seats are too narrow for standard Americans and at 5’2” there is barely enough leg room. I don’t know how tall people fold themselves into the seats. But that’s nothing specific to Delta

Great. Very smooth. Plenty of information. However, wish they would give out a menu in advance of making a dinner choice like other international airlines. The flight attendant says chicken or pasta and there are details about ingredients or spices requiring the passenger to ask which requires the flight attendant to answer many times. So easy to solve this problem. P

I'm a tall guy and even the seats with more leg room were not as comfortable as I had hoped.

My husband upgraded our seats and I don't know if it was due to the type of planet was or if they didn't upgrade our seats. We were supposed to be in I believe comfort seats and they were just as tight as any other seat- no leg room and we are very tall people but at least it wasn't extremely cold. My husband did put in a complaint about our seating because he paid extra and if we would have known that the space and the tightness would have been the same, we just would have gotten the emergency row emergency row seats that we normally get. We love Delta but both our flights coming home we're not good. Oh I forgot to mention that on our flight to Hawaii our luggage wheels got broke and we had to purse new luggage on vacation then we never had this problem so we didn't know protocol and reported it after we got home only for them to tell is we only had 24hrs to report the damage. Not sure what was going on with Delta this vacation trip.

My flight was extremely cold. I had a jacket and a cover was left in each seat. The cover was extremely thin and I have a disability, fibromyalgia and arthrithis and AC air is the worst. I closed my vent and my husbands vent and it still was frigid. I asked the attendant if I could get another cover and she quickly almost dismissively and totally unconcerned stating, (I quote) (one per chair) and walked off so quickly that I didn't get a chance to explain to her that I literally have adisability. I didnt want to make a seen so I set on that flight for over 5 hours in pain, joints locking up and extremely uncomfortable. When my fibromyalgia flares up my joints not only ache but they will lock up also and it takes me days to get back to my regular self even though I take medication for it. I felt like it would not have hurt anyone at all for her to just give me an extra cover because I'm sure they have all types of medical issues in people that fly every day.

After all the weather issues at least they got me to my destination the next day

My flight was canceled after being rescheduled for four days canceling my trip. Kayak and everyone affiliated with it I.e the airlines, and just fly have been excruciating to deal with. My trip to visit family had to be canceled as there was no way to make it. I am furious at all of you.

My flight was delayed, then I got transferred to a new flight that was also delayed- which wasn’t Aeromexico’s fault, it was because of weather conditions. Most of the crew was very nice and patient, except for one or two flight attendants who were rude. The entertainment wasn’t on, so all the screens were off.

My wife's entertainment system did not work. Payed for flight upgrade but did not receive advertised "free WiFi".

Annoying that we had to go to departures and get boarding passes. Should allow us to be booked all the way through, this is the only airline i have this problem with in MEX. Late boarding and take off

Lousy No wheelchair. As normal at Atlanta Cheap airline Cheap aero plane. - Neither entertainment nor food on a 5 hour saga

The airplane was an old airplane, seats were very uncomfortable and very little space, they changed my seat and that was no option to get back into my seat even when I was traveling a senior who required assistance.

This is not a low cost airline. Stop acting like o e.

Aeromexico crew made me check my hand luggage in the door of the plane. As soon as I reach Mexico City, I notice that my luggage was opened and 8 games of Nintendo Switch were stolen (700 dllrs value aprox) (the console was there) but the games were stolen. I am very dissapointed of Aeromexico and all the crew. Instead of being a good trip, It was a sad trip

Ok. But we arrived to a remote terminal which meant that a bus had to take us to the terminal building

Old aircraft the audio of the entertainment dosent work Dirty seats

The plane was so outdated, that it made it uncomfortable. The temperature was hot during the whole flight

The AA app really sucks ... Every flight & connecting flights were delayed over 30 mins. One connecting flight on American Eagle said it was delayed in its arrival ... when it was actually parked across from the gate for over 1 hr before they pulled it to the gate. Seats in the economy/ main cabin are packed together like sardines ... no leg room.

Initial flight was cancelled at the time of arrival to the airport, flight alternative requires switching from direct to flight with a layover, and the plane felt like it would split apart, it was so rattle-y.

Amazing food, great staff, with one noticable detail missing ...but no seat entertainment in any of aircraft ...I am not a fan

Flight was delayed again and again ultimately almost three hours getting us to our location at close to midnight by the time we got in and out of airport to destination. I had taken time off work to enjoy an evening at destination and that was now wasted

AA re-routed flight from HNL to LAX due to delay. My group of 3 with reserved seats in row 9 was broken up, with one assigned to a middle seat, another in the last row of the plane. Not happy. No explanation to the delay. No apologies. No compensation. Would have been nice to be offered an Admiral Club admission or a voucher for the extra 3 hours of layover in LAX. Could not hear the boarding gate announcements in LAX. Adjacent gate was boarding at the same time. Loud speakers were competing against each other. Barely made my boarding group.

Boarding gate in Honolulu was staffed with a great clerk with a soothing voice despite the flight delay of over an hour. Flight attendants in the plane were all grumpy, not pleasant looking bunch. Their sour attitude showed throughout the flight. Inly able to get a select few movies started. Most of the movie links in the “free entertainment” did not work.

Above and beyond effort from this crew in a tough situation. So helpful and understanding. Thank you!

The flight delay in Dallas created a domino effect that impacted all of the connecting flights. It also increased the number of connections. I missed my flight from Casablanca to Marrakech because of the tight turnaround when landing in Casablanca. . CMN airport was understaffed. Only one person could help while other employees were just watching him. It was an extremely frustrating situation. People were crying and slamming their palms on the counter when speaking to the customer service provider, Allabough (man’s name?). Allabough couldn’t change my flight in the system. simultaneously, I was on the call with America. Airlines customer service rep named Solomon that said he couldn’t change it either. So, I took a ONYA voyages train to from Casablanca to Marrakech to get there on Friday June 26. This was unpredictable trip.

The flight delay in Dallas created a domino effect that impacted all connecting flights, leading to an increase in the number of connections. As a result, I missed my flight from Casablanca to Marrakech due to the tight turnaround when landing in Casablanca. CMN Airport was understaffed; only one employee was available to assist passengers while others just stood by and watched. It was an extremely frustrating situation. Many passengers were crying and banging their hands on the counter while talking to customer service representative Allabough. Unfortunately, Allabough couldn’t change my flight in the system. At the same time, I was on the phone with an American Airlines customer service representative named Solomon, who said he couldn’t make the change either. So, I decided to take an ONYA Voyages train from Casablanca to Marrakech to reach my destination on Friday, June 26. It turned out to be an unpredictable trip.

The flight was fine and the crew awesome. The problem is ORD and AA. Computers went down, ORD fell apart and a 40 min flight turned into a 3 hour trip. Guess the answer is to not try and fly to ORD after noon. But, as I said, crew was awesome and did everything they could to lesson the flight time.

The boarding process was ridiculous. The boarded groups into a walkway just before the aerobridge (about 20 mins late), whilst we watch the crew stroll casually onto the plane, running late. And then they made us line up on then aerobridge with no aircon for 10 minutes before we boarded. Staff are just as ghetto as the customers. Wouldn’t fly again

They closed the gate over 25 minutes before departure and I didn’t get to board.

No empathy for my situation, arriving at the check-in counter 5 minutes after the deadline to deposit baggage due to a very delayed incoming intercontinental flight. The attendant simply stared past my shoulder and picked up the microphone to announce a "reminder that all passengers must arrive at least one hour before the flight" before speaking to the passenger behind me. I understand that there are rules above deadlines but at least show some damn empathy. It was Christmas morning and I'd been travelling for 20 hours for goodness sake!

They no longer offer anything free to eat or drink, everything is sold, not even a bottle of water is offered for free.

I paid for Viva play and most of the time didn’t work and also I order some drinks and the price was to expensive.

The terminal and gate was never the right one announced in the Viva App, neither in screens, moved from one terminal to another

The smart/express line to check in was a mess, employees not doing the process smooth and quick, using their mobile phones, talking to their coworkers

My flight was changed 4 tienes , delaying my arrival lore than 5 hours

Everything was okay, but boarding begins late and when I was returning there was a gate change. The app never showed the change.

Flights were delayed both ways, with no communication provided by the boarding desk. Delay time kept changing and the boarding process is a pain, as it is so disorganized. Would not recommend.

Confusion over extra fees. Held up on ramp during boarding. Thin seat cushion. Minimal leg room.

The check-in is either at a kiosk that didn’t allow me to check-in because my middle name was not on the reservation or at an agent that cost $15.

Better communication about delayed flight. I am thankful for a small credit for late flight.

Liked on time, rear entry and exit from plane Dislike the use of duct tape to repair seat rests

Terrible. And they charged over $400 just for luggage. And threatened that I would loose my flight if I didn’t pay. So I didn’t have another choice but to pay.

They check you everything before entering to waiting room, if you have any liquid they take it away even if you buy it inside the airport, no recommend volaris, for mi know Alaska airline is better

They don’t give anything for free you have to pay for everything which it’s expected but at least give out water and a snack as a courtesy for flying with them.

The worst. Kayak sent notification at 2am and 10am regarding the delay. Then sends a notification an hour before original depart time that it will depart on time. I had to wait 8 hours at the airport. My family had to pay for lodging in Guadalajara where I was landing for pick up.

The flight was delayed an hour and a half, and they would not update the board on when the flight was supposed to take off. Once the plane arrived, they started the boarding process before the plane was even ready for the passengers so we had to wait another 45 minutes on the tarmac while we waited for the plane to be ready for us. In my opinion, there is no point in starting the boarding process when you are not ready to board the plane. This just causes a crowded gate with everyone from zone one and zone two standing up going nowhere.

They were only able to give me a seat and not my travel companion, she had to fly on a different airline. unacceptable

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