Reviews for Avis in Kahului
- All reviews 100%
Nov 28 2016
Pros: Car was great. Customer service reps were very freindly
Cons: Took 45 minutes to get to Avis rental office from airport even though it was a 5 minute drive. Long line at airport Then took another 45 min to get to counter Then waited for car in lot for 30 minutes
Nov 27 2016
Satisfied but room for improvements
Pros: Friendly staff and great inventory of newer vechicles. Drop off and shuttle to airport was quick and easy. Clean vehicle interior. Vehicle ran well and performed to expectation.
Cons: Check in took 60-90 minutes waiting in line which is too long of a wait for my patience. We rented a beautiful low mileage Ford Mustang convertible. Vehicle could have used a car wash. Most of the vehicles in the lot appeared to be in need of a rinse down.
Nov 13 2016
Pros: Super friendly staff!
Cons: The car was filthy on the inside
Nov 6 2016
1.5 hour wait to pick up car
Pros: The car was in great shape and a good value for the money
Cons: We waited 1.5 hours in line/waiting for the car to be cleaned. It was busy Saturday, but they were severely understaffed and we spent an hour longer than we anticipated to get the rental car that we had a reservation for.