Book Thrifty car rentals in Kahului

Reviews for Thrifty in Kahului

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Excellent

24

Good

8

Okay

6

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7

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10.0

Pros:Easy in. Easy out. The price I expected to pay is exactly what I paid. The car I expected to receive is exactly the car I received.Cons:I honestly don't know. Maybe lemon air freshenner in the car?Reviewed Nov 23 2020

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2.0

Cons:The vehicle broke down and I had to leave the vehicle and walk to the airport to get a replacement. They do not answer the phone. When someone finally answered and I told them that I was stranded, they placed me on hold for 43 minutes.Reviewed Dec 21 2020

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2.0

Cons:I canceedl my rental 3 days in advance but was never able to get in touch with anyone from Kayak or from Thrifty to discuss their cancellation policy. I called multiple agencies who told me I had the wrong department and then they transferred me to a different department only to be told that I had contacted the wrong department. They said someone would call me. No one has reached out. I will never use Thrifty again, and I probably won’t use Kayak again either. Terrible experience. I wasted so much time on my honeymoon.Reviewed Mar 5 2021

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6.0

Pros:Everything was super easy, but I was never told about the surprise $52 charge that I received once I arrived to the car rental place. If your going to charge it due to picking up in an airport you should tell people or add it to the price. Seems very dishonest and unprofessional.Cons:Add the $52 tax charge to the price of the rental so it’s not an unwelcome surprise for people at the start of their trip.Reviewed Feb 26 2021

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4.0

Pros:Staff at Kahului airport were polite.....only two reps working with about 10 rep spaces empty..mgr actually came out of the back room and reminded that only drivers should be in the line, then she went back to her room,she should have gone to a computer and started helping..took forever to get to a rep...line was to the door...yes, that was with drivers only in line Returning the vehicle was much easier...Cons:More reps should be on the floor...the play stayed packed each time the airport shuttle showed up. THERE WERE NO VEHICLES IN THE GARAGE TO GET!!!!! It was a joke.....several groups of people waiting for their vehicles....we waited probably 45 minutes....the mgr came out of her room again and told everyone in the garage area to just go pick a vehicle and get in it...ANY vehicle!!!! A couple of people found vehicles way back against a barrier and took them... our suv finally showed up...was reserved as FULL size....a Chev Terrain is NOT full size....A TAHOE like I booked is full size......Will have to seriously think about renting from them again at Kahului airport.....Reviewed Nov 22 2020

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10.0

Pros:Friendly staff and ease of rentingCons:PriceReviewed Dec 8 2020

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6.0

Pros:No car available when we arrived and had to wait 30 minutes. Rented an intermediate SUV but got a full size which was way too big. Turned car in with a full tank but was charged $86 on final receipt. Even told the attendant I filled the tank and showed him the receipt and he said okay.Reviewed Nov 18 2020

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2.8

Cons:Unbelievable extra charges from what was quoted on kayak. The charges for insurance and second driver were extortionate. The car itself was a nice drive but was dirty on the outside and dented and scratched, not exactly what you want when you pay extra to rent a convertible. Also, booked “mustang or equivalent”. Was given a camiro as mustang was unavailable, which was fine, but asked if we were to come back on another day if the mustang was available, was told there would be an increase charged as it’s a superior car. Well, that’s what we paid for! disappointed with the experience and unlikely to use againReviewed Nov 2 2019

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4.4

Bad Check-in and OverpricedCons:We requested a Standard SUV, which Kayak said carried 4 full size suitcases and 5 passengers. The Thrifty employee told us that the size we booked would not hold that much luggage and that we needed to upgrade to a larger car which cost us nearly twice as much as what we had planned on paying. We specifically booked through Thrifty based on the price and what Kayak stated that car would hold more. We were very disappointed for having to pay more and then they also wanted to charge for an extra driver (my husband) when Alamo on the Big Island did not charge us for 1 extra driver. Lastly, the car had no Bluetooth for as much as we paid.Reviewed Aug 1 2016

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8.0

Pros:Pick up and drop off was easy.Cons:Better prices, but there was a huge surge so I get it.Reviewed Apr 14 2021

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6.0

Pros:Staff was ok. Drop off easy.Cons:Cars are extremely overpriced right now I believe Hawaii is making up for what they lost in revenue during the Covid restrictions. To pay $1400 for one week versus $300 like we used to seems pretty ridiculous. Obviously you do it because you want to go but it seems evident to me what they’re doing with the prices… Making up for lost revenue.Reviewed Apr 11 2021

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8.0

Pros:Staff was indifferent. Not nice... but not rude. Simply going through the motions.Reviewed Apr 1 2021

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• Has the Thrifty rental car policy in Kahului changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Thrifty will continually update its policies accordingly. Please contact Thrifty directly for the latest information. You can find up-to-date information on the coronavirus response of Thrifty here: Coronavirus (COVID-19) update from Thrifty

• How much does it cost to rent a car from Thrifty in Kahului?

  On average a rental car from Thrifty in Kahului costs $49 per day.

• What is the most popular rental car from Thrifty in Kahului?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Thrifty in Kahului.

• How many car rental locations does Thrifty have in Kahului?

  Thrifty has 1 rental location in Kahului. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Kahului airport (OGG)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Kahului airport (OGG)?

  Yes