Reviews for Payless in Kahului
- All reviews 100%
Aug 28 2016
Good size car for traveling
Pros: We had plenty of room for my family of three. Handled the luggage and the road well.
Cons: The passenger airbag would turn off and on by itself. Apparently it need servicing.
Jul 28 2016
Pros: the pickup and drop off was great and fast zip in zip out.
Cons: I didn't like the arrangement after I called to request an extension for one more week. the cost far exceeded the previous cost., the agent would not reduce or match. he stated that was company policy some policy. there has to be a better way without a complete disregard for the person.
Jul 26 2016
car rentals are not cheap!!
Pros: Fast drop off and quick shuttle to airport
Cons: There was a huge line to pick up car which also happened last time in Maui, about 1 hr total to get car!! Taxes are huge so ended up being $30/ dy. Used to be able to get package with car, no longer!
Jul 10 2016
Pros: My agent named Ann. In the beginning she agreed my request to change the rental time from three to two days. But after I deny all the insurance suggestions ( she told 24.99 USD for two days, but list 24.99/per days ), she said she can't change any my reservation anymore . The contract price was wrong for three times, I think it's intentional.
Cons: Fire her, or pay her more that she doesn't need to cheat customers to earn more money. I will suggest the later one.