Cons: Given the car model, it was overpriced.
Cons: Drop off at YHM was difficult and there was no signage or information or even a person to direct.
Pros: Staff was nice.
Cons: The pick up was very difficult. The office was very hard to find. The Shuttle bus never picked us up. We had to take a $15 taxi from the airport. We could have had much better instructions from kayak.
Pros: They allowed me to drop off at another location in the city free of charge. This was a real bonus and super convenient.
Pros: Pick up awful counter staff very unfriendly
Cons: Unless you are in the neighborhood go elsewhere
Cons: Drop-off took ages. I understand it was some issue with the ticketing machine.
Pros: Easy to pick up the car... few questions and less than 5 min I was going to the parking lot to the car. Lots of cars to chose from. Got an upgrade for 5 dollars more
Pros: I've dealt with the guy working the counter in the past. It's always quick and friendly.
Cons: I ordered an intermediate car and ended up with an SUV which caused fuel costs to be higher than anticipated. I had to sign a form indicating I wouldn't smoke in the vehicle, but someone had obviously smoked in it previously and it stank.
Pros: The gentleman I dealt with was so kind and friendly. He also had the car running, seat heaters and steering wheel heaters on when I went out, so it was really enjoyable getting into and yaing the rental.
Cons: Nothing. It was an enjoyable experience.
Pros: The rental was cancelled because when I got there the agent produced an invoice for well over $200, including a $50 surcharge for dropping off the car at a different location, which was already supposed to be included in the original booking
Cons: The cost of rental should exactly match the quoted rate, which was far far different. I subsequently booked through Expedia and went to Hertz, whose quotation was within $2.00 of the final invoice.
Pros: Pickup was great, the car was perfect and everything went smoothly. Usually I haven't had any issues with Avis, the problem lies with this individual location.
Cons: Dropoff was a nightmare - coming up Spadina at 4:45pm in Sunday traffic can be challenging so we called the store to let them know we may be 2 minutes late to which we received an aggressive response essentially saying "I don't care, if you are not back by 5pm, you'll be charged another day - not my problem." When we got into the parking garage at 4:57pm there were 3 or 4 others in the exact same situation. Chaos. The attendant in the garage was also unhelpful and wouldn't respond to me asking if this counts as an on-time drop-off. I rushed up to where the office is located (along with a woman who was looking to pick-up, and a family that were as confused as I was) and at 5pm on the button we got to the door and it was locked. Absolutely awful customer service - I won't be going back.
Cons: Pickup/Dropoff was horrible. Cannot drop off during non business hours which is extremely inconvenient.
Other suppliers in Toronto scored
- 7.5/10 Budget car rentals in Toronto
- 7.8/10 Dollar car rentals in Toronto
- 8.6/10 Enterprise car rentals in Toronto
- 7.6/10 Hertz car rentals in Toronto
- 7.4/10 Thrifty car rentals in Toronto
- 5.9/10 Europcar car rentals in Toronto
- 7.4/10 Payless car rentals in Toronto
- 8.7/10 Alamo car rentals in Toronto
Where can I find Avis car rentals in Toronto?
Top tips for renting a car from Avis in Toronto
- 25% of our users found rental cars from Avis in Toronto for $55 or less
- Book your rental car from Toronto in Avis at least 1 day before your trip in order to get a below-average price
- Premium rental cars from Avis in Toronto are around 50% cheaper than other car types, on average