Elmwood Park car rentals

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Elmwood Park, NJ
Dec 12 — Dec 19
Elmwood Park, NJ
Sun 12/12
Sun 12/19

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Elmwood Park car rental information

Pick-up locationElmwood Park
Rental locations1

Elmwood Park car rental reviews and directory

From $46/dayRated #1
Best rated
Most popular
8.4 Excellent (20 reviews)
4 locations in Elmwood Park
Locations in Elmwood Park
  • 8
  • 8.6
  • 8.5
  • 8.4
  • 8.1
Recent reviews
10.0 ExcellentMar 3 2021
Staff was friendly and fast.
8.0 ExcellentFeb 17 2021
Staff was great! Really appreciated all their assistance. Pick up and Drop off were easy.We were told 3 days before our trip that there was no vehicle in the size that we needed available. We appreciated their honesty. We received a call the next day that a van became available but someone had smoked in the van and they were trying to air it out for us. The day we picked up our rental, another van had become available, which we were glad to see. However, someone had also smoked in that van too. All the seats were covered in a layer of cigarette ash. We shared with the staff that the new car smelled like smoke and was dirty. They offered to wipe down the seats, but we knew that the smell would not just evaporate with wiping down the seats. We took the van to the car wash and had to pay to have it cleaned. Even the manager at the car wash was surprised because he knows we are not smokers and couldn't believe the smell. We were taking our parents, who are older and more sensitive, on this trip. We had to purchase air fresheners to try and cover up the smell. Our whole trip we had to drive with the heat on full blast (February trip) and the windows open. Our clothes, suitcases, even food tasted like smoke from being in that car. We usually have had great experiences with Enterprise but were super disappointed by this last one.
10.0 ExcellentNov 24 2020
I liked the location and the vehicle I rented was reasonable with gas.The time the vehicle had to be picked up and dropped off could've been better for me. The hours of operation mattered because I had to pick up the vehicle in enough time to reach my destination and return on time.
10.0 ExcellentAug 4 2019
Friendly staff and very professionalCar was rinsed and not dried off so there were spots all over it otherwise a totally great experience
2.0 MediocreDec 27 2016
Hiden Fees/Rip OffNothing. Do not use this location, it's a scam.Purchased insurance with rental online for $45 total. Upon arriving, the had no cars ready, drove us 20 minutes out of the way to another location, then said they don't except the insurance I paid for and that I lost that $45. Then told me they charge $45 per day for insurance!! In all we paid $415 for what was sold online for $130. DISGUSTING PEOPLE.
9.2 ExcellentDec 27 2016
Friendly and Helpful ServiceThe compact car that I'd reserved wasn't available so I was offered a Dodge Caravan at the same rate. I expressed my concern about using more gas with the larger vehicle and was offered a half tank of gas to be returned empty at no extra charge. I accepted the offer, and waited about 25 minutes for the replacement vehicle. Overall I was quite happy with the vehicle and with the friendly and helpful customer service.The vehicle I'd reserved wasn't available, and I had to wait a little while for a replacement. Being just two days before Christmas, I understand that the demand for cars is quite busy, and it was really not much of an inconvenience.
7.2 GoodDec 5 2016
staff was helpful and efficientInside car had a strong, strange smell that gave me a headache and inside wiedshield was pretty dirty
From $97/dayRated #2
7.1 Good (3 reviews)
2 locations in Elmwood Park
Locations in Elmwood Park
  • 7.3
  • 6.6
  • 7.3
  • 7.3
  • 7.3
Recent reviews
1.9 HorribleAug 7 2021
I can’t do Lyft!!
From $51/dayRated #3
5.9 Okay (18 reviews)
2 locations in Elmwood Park
Locations in Elmwood Park
  • 6.1
  • 6.2
  • 5.8
  • 5.3
  • 6.3
Recent reviews
9.6 ExcellentAug 18 2018
Service at the Fair Lawn, NJ location was excellent. Rented through Kayak and was charged what was quoted.
8.4 ExcellentJun 27 2018
Very courteous and helpful.Had to wait for about 20 minutes for someone to come to the counter to wait on us.
2.0 MediocreMay 26 2018
They have too much hidden unnecessary charges. Like tolls beware! You can’t use your own EZ pass on their cars and even without using the bill you get is too much.
2.0 MediocreJul 4 2017
Even though I made a reservation, paid in full, almost three months before my trip, when the departure day arrived the vehicle I had reserved was not available. It can't get worse than that. Never Hertz again.
8.0 ExcellentJan 5 2017
Ok place for rentPrice as quoted
2.0 MediocreJan 3 2017
NothingI made a reservation for a car through Kayak with Hertz and when I got there , no cars were available even with my reservation. I was in another sate, with no cars, and had to call Uber going to different rental companies until I found a car. Hertz explained that Kayak does not check their inventories before allowing customers to make reservations through their sites. Both companies are incompetent. Would not recommend either. In addition, Kayak phone system is so poor that it makes it is very difficult to speak to a representative. The prompts will keep giving you the round around until you give up without. A simple and straightforward press on "0" to stalk to a rep will suffice but they do on purpose to discourage the customer. Call avoidance at its best. Will definitely not use not he future and will advise friends not to either.
5.6 OkayDec 30 2016
Rough from the beginning!My rental started with myself having difficulty finding the puck up in Paramus, so I called the store for help. The worker told me she wasn't from around there and put it in my gps. When I asked her if I could speak to someone who could direct me better, I was put on hold and forgotten about. When I arrived there after being helped by some friendly strangers, the system was down amf apparently had been for an hour. Instead of filling out paper forms, which don't take all that long - I know from renting at small offices - they kept trying and waiting while the office filled with people for the Christmas holiday. On top of that, they ran out of cars (!) when the system did come back up.
10.0 ExcellentDec 24 2016
Quick and professional service!Very professional staff.excellent service. Definitely rent back from there.
10.0 ExcellentDec 14 2016
Wonderful experience overallPick up and drop off were easy. The car quality was excellent. I extended the car rental for 1 day and despite a slight hitch in the initial communication about it - the extension was processed easily in the end. Overall I had a wonderful experience with this office, the team and the car rental experience overall.
4.8 OkayDec 5 2016
The price was fair onlyThey were overbooked so when i arrived they had no vehicle for me, then after waiting a couple of hours for a vehicle, I was then informed they don't accept debit cards. I was totally done with Hertz at that point "no worries though enterprise hooked me up and they accept debit"
From $44/day
1 location in Elmwood Park
Locations in Elmwood Park
Recent reviews
From $30/day
Cheapest deal
1 location in Elmwood Park
Locations in Elmwood Park
Recent reviews
41 travelers who rented a car in Elmwood Park gave the car agency they used an average rating of 7.2

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