Cons: I reserved a Cargo van for 7.00 am in the morning - when I arrived vehicle was not there - arrived 1 hour and thirty minutes later. When it arrived it was not a cargo van but a van with seats in it.
Whole episode was disgusting - the lady in the reservations booth was polite and courteous but really showed little concern for the problem.
Had to go elsewhere to get a cargo van. Ruined my schedule for the day and caused a lot of trouble for me timewise and financially.