Cons: Not all hertz are shady but this specific location in Torrance is a BAD IDEA. The guy is a con artist but luckily not s very good one. I'm sure this location will be shut down in a year or so, it's already on it's way from the looks of it.
Mar 19 2017
Cons: Pickup wasnt easy I was late only 2hrs because of traffic jam so they said they rented to some on else which was lie and then they try to give me full size car so I agreed and paid more. The person was in charge didnt even walk tthrough and handed me keys as soon as I opened the car door it smelled like pot , I was very upset. I was driving in freeeway the left side of tire started making noise, I called they send me to nearest airport and that took my another 2 hours so I had a very bad day. I asked for area manager phone and they were hasitate to give me made me more upset. I will never ever rent hetz rental car.
Apr 7 2017
Cons: When reserving a car online, it said the Hertz location was open until 6pm. I got there at 5:30, and no one was there. The hotel check in told me they close at 5pm.
It needs to be changed online. So I went to a competitor and rented a car there.
Nov 17 2015
The Best Rental Car Agency Around!!
Pros: The pick up was easy and fast. No problems or long lines.
Cons: This would be my second time in the last three weeks renting a car from Hertz, and I don't understand why they take you through that soft credit check when I just rented a car two weeks prior. I don't like that part of the rental process.
Jan 24 2017
Reserved car not available
Pros: Return was easy.
Cons: I reserved a full size vehicle upon arrival they did not have a full size vehicle available. Attendant was a bit rude upon pick up. Understand he was frustrated because of the lack of vehicles.
Aug 3 2017
Pros: it drove
Cons: I got double charged. Terrible customer service on phone and in person