Not enough people at counters
Pros: Nice enough car.
Cons: The problem with these guys is always the same. I book them because the price is good but there is never enough people. At the airport their lines are always the longest. Which for me is a problem. There is never "pickup" because there is no one to come get you. I think I'll pay a little extra next time for better service and a couple hours more of my time back.