Reviews for Budget in Kailua Kona
- All reviews 100%
Sep 19 2016
Efficient pick up
Pros: Easy check in process upon arrival and shuttle came quickly to escort us to our car. The shuttle also dropped us back quickly to the airport after returning the car. We invested in a Ford Explorer SUV which was great with 4 large suitcases being easily accommodated.
Cons: When we dropped off the car the staff member outside was not particularly friendly or helpful.
Sep 10 2016
Pros: Budget has very helpful staff in Kona.
Feb 27 2016
Pros: Clean & well air-conditioned office. Good selection to choose from. Friendly office staff that got us all set in under 5 minutes. The Nissan we rented had a ton of miles for only being two years old, but it drove well enough and was clean. We ended up catching an earlier flight and saved a day on the rental, so the final bill was below the original estimate. Would definitely rent from this location again (though maybe a Mustang GT coupe next time)
Feb 16 2016
Pros: Stayed open after hours so we could get our car. Easy check in and a great Jeep!
Cons: No one to answer the phones unfortunately so I couldn't get in touch with them from the mainland. It all worked out in the end though.