Reviews for Advantage in Austin
- All reviews 100%
Sep 7 2016
Pros: The rental pickup and drop off service was very efficient and easy.
Cons: I had requested a mini van to accommodate 7 passengers. When we arrived to get the car, we were offered an SUV that would seat the same number of people for the same price. The SUV we were given only accommodated 5 people. This created a hardship for our family reunion weekend and caused us to have to make multiple trips to transport family to venues.
Aug 30 2016
Pros: Great customer service and price.
Cons: Car was very dirty.
Jun 1 2016
Cons: You won't be able to get in touch with anyone from this company for any questions are or concerns. We were running 4 hours late to drop off car and could not get ahold of anyone for hours. Upon dropping off the car they attempted to charge us 130 USD for being late 4 hours. That price was more than double our daily rate. They also charged us 40 USD for an additional driver who was no longer on the trip with us for that 4 hour delay. I would pay extra and with another car rental company because their "fees" aka hidden charges are very expensive and they add them on without your knowledge. So beware if you decide to book with this company. In the future we will definitely be taking our business elsewhere.
May 11 2016
Pros: When we got to the airport there were no cars available and it did not have a full tank of gas. We went 85 miles and had to fill up with 8 gallons of gas. Will never go back.