Guest Reviews
Overall Rating
7.4
Good
Based on 3,845 reviews
Cleanliness
7.3
Comfort
7.1
Pickup/Dropoff
7.2
Value for money
7.3
Hertz car rental prices in Redondo Beach
| Economy | $25/day | |
| Compact | $23/day | |
| Intermediate | $25/day | |
| Full-size | $36/day | |
| SUV | $37/day | |
| Minivan | $39/day | |
| Premium | $45/day | |
| Luxury | $47/day | |
| Convertible | $69/day | |
| Commercial | $44/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
-
3.6
Pros: After booking and paying "in full" on the k a y a k website, I was told at the hertz location that because they were closed on Sundays and that was my return day, that I would have to pay for an additional day until they checked in the car on Monday.
Cons: The rental agent was less than helpful, and when I requested a customer service #to file a formal complaint, he refused to provide it and told me to call the 3rd party site I booked with. K a y a k.
review from
-
10.0
Pros: Marlon provided excellent and fast service. I came to Hertz Redondo Beach for the good price, I'll continue to come back for the great service.
Cons: Nothing
review from
-
3.6
Bait and Switch
Cons: 1. The Manager Jimmy and rest of the Staff gave away my Prepaid Rental car. Sold it to someone else. This is theft. Apparently, both Hertz Corporate, all of its offices and specifically this particular Redondo Beach Location does this on permanent, regular basis. This comment is in most of the reviews. Second, this location does not care to clean the cars. Inside, outside dirty. Stains all over seats and floors. Reviews all say this and customers coming in and out of the store say this. Manager is being cheap and not spending the required labor hours and not hiring the necessary amount of employees to clean the cars. Also not doing required floors and seats shampoo between customers. The cleaning employees they do have are lazy and don't clean at all except half-vacuum. Employee Rodney engages in ongoing bate and switch behavior. You make an agreement with him and you arrive and he denies, refuses to honor, or significantly always to your detriment changes the agreement.
review from
-
2.0
Never got car
Cons: They didn’t have my reservation. Had to pay in advance. Never got car. no Refund. Ugh.
review from
-
2.0
Hour wait. Dirty car
Cons: Hour wait to get car when I was on time. Dirty vehicle. Employee filled out false survey giving themselves high ratings
review from
-
2.0
Double charged
Pros: it drove
Cons: I got double charged. Terrible customer service on phone and in person
review from
-
4.0
Reserved car not available
Pros: Return was easy.
Cons: I reserved a full size vehicle upon arrival they did not have a full size vehicle available. Attendant was a bit rude upon pick up. Understand he was frustrated because of the lack of vehicles.
review from
-
10.0
The Best Rental Car Agency Around!!
Pros: The pick up was easy and fast. No problems or long lines.
Cons: This would be my second time in the last three weeks renting a car from Hertz, and I don't understand why they take you through that soft credit check when I just rented a car two weeks prior. I don't like that part of the rental process.
review from
-
10.0
Pros: Marlon provided excellent and fast service. I came to Hertz Redondo Beach for the good price, I'll continue to come back for the great service.
Cons: Nothing
review from
-
10.0
The Best Rental Car Agency Around!!
Pros: The pick up was easy and fast. No problems or long lines.
Cons: This would be my second time in the last three weeks renting a car from Hertz, and I don't understand why they take you through that soft credit check when I just rented a car two weeks prior. I don't like that part of the rental process.
review from
-
3.6
Pros: After booking and paying "in full" on the k a y a k website, I was told at the hertz location that because they were closed on Sundays and that was my return day, that I would have to pay for an additional day until they checked in the car on Monday.
Cons: The rental agent was less than helpful, and when I requested a customer service #to file a formal complaint, he refused to provide it and told me to call the 3rd party site I booked with. K a y a k.
review from
-
3.6
Bait and Switch
Cons: 1. The Manager Jimmy and rest of the Staff gave away my Prepaid Rental car. Sold it to someone else. This is theft. Apparently, both Hertz Corporate, all of its offices and specifically this particular Redondo Beach Location does this on permanent, regular basis. This comment is in most of the reviews. Second, this location does not care to clean the cars. Inside, outside dirty. Stains all over seats and floors. Reviews all say this and customers coming in and out of the store say this. Manager is being cheap and not spending the required labor hours and not hiring the necessary amount of employees to clean the cars. Also not doing required floors and seats shampoo between customers. The cleaning employees they do have are lazy and don't clean at all except half-vacuum. Employee Rodney engages in ongoing bate and switch behavior. You make an agreement with him and you arrive and he denies, refuses to honor, or significantly always to your detriment changes the agreement.
review from
-
2.0
Never got car
Cons: They didn’t have my reservation. Had to pay in advance. Never got car. no Refund. Ugh.
review from
-
2.0
Hour wait. Dirty car
Cons: Hour wait to get car when I was on time. Dirty vehicle. Employee filled out false survey giving themselves high ratings
review from
-
2.0
Double charged
Pros: it drove
Cons: I got double charged. Terrible customer service on phone and in person
review from
-
4.0
Reserved car not available
Pros: Return was easy.
Cons: I reserved a full size vehicle upon arrival they did not have a full size vehicle available. Attendant was a bit rude upon pick up. Understand he was frustrated because of the lack of vehicles.
review from
Where can I find Hertz car rentals in Redondo Beach?
1740-b Aviation Blv, Hertz car rentals
Address
1740-b Aviation BlvPhone
+1 310 937 0461Top Tips For Renting a Car from Hertz in Redondo Beach
- 25% of our users found rental cars from Hertz in Redondo Beach for $34 or less
- Book your rental car from Redondo Beach in Hertz at least 1 day before your trip in order to get a below-average price
- Compact rental cars from Hertz in Redondo Beach are around 41% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Redondo Beach
How much does it cost to rent a car from Hertz in Redondo Beach?
On average a rental car from Hertz in Redondo Beach costs $39 per day.
What is the most popular rental car from Hertz in Redondo Beach?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Redondo Beach.
How many car rental locations does Hertz have in Redondo Beach?
Hertz has 1 rental location in Redondo Beach. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Los Angeles Airport (LAX)?
Yes
Does Hertz offer shuttle or airport pick-up services from Los Angeles Airport (LAX)?
Yes