Pros: The resort was amazing. The staff was very friendly and helpful. The kids loved the pool area, especially the lazy river and slide. Nice 36-hole golf course on the property.
The JW Marriott Phoenix Desert Ridge Resort & Spa offers everything you'll require for a remarkable experience. Showcasing an array of first-class resources, intuitive service and a picture-perfect location in the heart of Phoenix, our hotel provides an effortless blend of style, comfort and luxury. All of our gorgeously appointed hotel rooms and suites are overflowing with top-quality amenities, as well as awe-inspiring views of immaculate desert vistas and striking mountains. Visit us to enjoy championship golf at our signature Wildfire Golf Club, a rejuvenating spa, a wide range of stellar restaurant options and multiple outdoor pools, complete with a lazy river and waterslides. If you're seeking a sophisticated venue for an event here in Phoenix, you'll be thrilled with our resort's 241,106 square feet of venue space; we boast three magnificent ballrooms, elegant outdoor venues and sensational planning services. Discover a lifetime's worth of luxury at the JW Marriott Phoenix Desert Ridge Resort & Spa.
Pros: Staff was very friendly and helpful. Love the location - easy walk to arena and convention center and light rail. Plenty of restaurants, clubs, live music choices nearby as well.
Cons: While I didn't mind, some may be put off by the need to leave the hotel and cross the plaza to access fitness center and breakfast. Both are well worth the "inconvenience"
Pros: Nice place
Cons: No smoking. $140+ rooms but $27 just to park in garage. And no the hotel doesn't pay for it dicount it or validate parking. This was a bummer.
Pros: I liked the location, the décor, and the amenities and perks included with the hotel room stay. Overall, a great hotel. :)
Cons: I did not like the design of the shower, where it was only partially enclosed with a glass wall, where water could spray out onto the bathroom floor.
The mattress was a little hard, and the pillows were a little flat.
Cons: Room service took forever to show up...2hrs later
Pros: This hotel is Nice and clean. The interior design is modern. The location is perfect if you want to take a stroll around downtown. From the front entrance, you can see the US Airways stadium, the Chase stadium or arena (sorry, not a sports fan) and just a few minutes walk away. Also it about a five to ten minutes walk to Heritage Square. One minus is the room we stayed in had only one chair and a long sofa for seating. Having just one chair made it tough for two of us to enjoy food or coffee in our room. I recommend friends to stay there, but because it's downtown, don't be surprised about how expensive parking can be, $23/night.
Pros: Room was clean and comfortable. Staff was friendly, courteous and professional. Only guests can enter the guest room floors.
Cons: Our room's thermostat was not working right. Our room at the lowest temperature was freezing but at any higher temperature our room would be way too hot. There was no door on the shower which caused water from the shower to get on the bathroom floor, making it slick and a fall hazard. Our bed had no sheet, just the comforter and a small throw blanket. We had to request a sheet and add it to the bed ourselves. We had a very difficult time getting comfortable enough to sleep.
Whether you're visiting Phoenix for a sunny getaway, a shopping safari, a business event, or a sports showdown, this downtown hotel offers just about the perfect location. Kimpton Hotel Palomar Phoenix Cityscape is part of the CityScape complex, featuring shops, nightlife, and restaurants. The Talking Stick Resort Arena sports-and-entertainment venue is across the street. The convention center and the Chase Field ballpark are within a 5- to 7-minute walk.
Kimpton Hotels are known for their style, service, and creature comforts. You can cool off in the outdoor pool, catch some shade in a poolside cabana, and sip a creative cocktail at the open-air Lustre bar. The pool deck features downtown views, as well as prime people-watching. You'll also enjoy free access to the EOS Fitness Club next door. When it's time to dine, head to the hotel's cool new Blue Hound Kitchen & Cocktails. Already garnering enthusiastic reviews, the Blue Hound pairs seasonally inspired cuisine with artisanal wines, creative and classic cocktails, and locally brewed craft beers. Small, shareable plates are a specialty - try the Brick Oven Flatbread or the Scallop Tacos. Weekdays, the Blue Hound offers a popular Happy Hour. And, every evening, the hotel hosts a complimentary wine hour - a Kimpton signature event. Like all Kimpton hotels, the Palomar Phoenix CityScape welcomes pets of any size at no extra charge. Pet bowls, beds, and treats are provided. Services include concierge and bellhop. This Phoenix boutique hotel is smoke-free.
Guestrooms, studios, and suites are super-spacious and styled with pizzazz. Pillowtop mattresses are layered with Frette Italian linens, duvet duvets, and down pillows. Snuggle up in the animal-print bathrobes, and watch premium channels or a hit movie on the 37-inch LCD HDTV. You have access to high-speed wireless Internet (surcharge) throughout the property. The minibar is stocked with gourmet and organic snacks and beverages. Room service is available 24 hours a day. The desk comes with an ergonomic chair. An iHome clock radio with an iPod dock is bedside. The bathroom is stocked with Etro luxury products.
Cons: Very unhappy with trying to book two deluxe rooms next door for our bachelorette weekend. When requested, " Syndey" didn't see any prob. Didn't happen of course!
Pros: Large rooms. Comfy bedding. Modern design. Great views of the city. Great breakfast. If you elect not to have maid service, you are given a $5 coupon to use in the restaurant.
Cons: Parking was $28 per car per night. We parked across the street for $14 per night.
Cons: Booked the hotel and tried to cancel a couple hours later. Priceline spoke with the front desk manager and they refused to allow me to cancel. I understand it's in your fine print but it's just bad business practice to take someone's money when the reservation was JUST made. It's not like it was booked for months and the room was not given to someone else because of my reservation. I am the CEO of a moderately sized company and travel to Phoenix 5-10 times a year and send hundreds of clients to Phoenix. I will make sure no one stays here. Good thing you kept my $500.
Discover us in a revitalized downtown business and entertainment district, just five miles from Sky Harbor International Airport. We're also within comfortable walking distance of the Phoenix Convention Center, Chase Field, and the US Airways Center. Set an inspiring business plan in motion in our 15,000 square feet of unique and flexible event space. To refresh, encounter a mixture of Old World and new in Province's sustainable, seasonal American cuisine, with hints of South America and Spain. All our 242 guest rooms bring comfort through unique design and superb service. Floor-to-ceiling windows with panoramic views infuse each guest room with urban sophistication, while Westin Heavenly® Beds and Heavenly® Baths offer total renewal.
Pros: We loved our time here! The grounds are beautiful and there are so many small little spots to sit and relax. Service is top notch. Access to the spa as a hotel guest is a huge advantage as well. Loved everything about our stay!
Pros: We enjoyed Happy Hour at T Cooks, excellent tapas. Guest service staff extremely polite and helpful. Great cozy room with a fireplace. beautiful grounds.
Pros: Very clean and easy access to parking and front.
Cons: The power went out.
Pros: The resort is beautiful. The wait staff at the restaurant was fantastic.
Cons: Check in was delayed until after the check in time and there was no apology for this. Staff at pool were not very friendly and very slow.
Pros: Everybody was very warm, friendly, patient and went out of their way to assist in every wAy possible.
Pros: Loved the little romantics alcoves around every corner with flowers, hummingbirds, and fountains.
Pros: Immaculate property. Flowers trees etc are beautiful. Historical property but feels new. Relaxing tranquil. Every employee seems happy. LOVE this resort.
Pros: The Royal Palms offered the perfect oasis for my boyfriend and I to completely relax and enjoy one another. We had the best vacation drinking Mai Tai's, Miami Vice's and Woo Woo's by the pool while catching some rays and laughing with each other in complete bliss. The room was perfect for romance, drinking wine on the balcony while over looking Camelback mountain and boning in the huge king size bed, tub and shower. Thank you Royal Palms and see you in 2015...Woo Woo
Pros: We were allowed to stay at the pool and to use the spa facilities to shower after we had checked out and before our evening flight. The staff were also very friendly and helpful.
At Royal Palms Resort & Spa, there’s a story waiting to be told — and written — at every turn of its winding pathways.A Spanish Mediterranean estate built in 1929, Royal Palms artfully weaves together past and present, inviting guests to experience today’s finest pleasures amid the authentic beauty and refinement of a historic manor. Through its collection of masterfully curated experiences, gracious hospitality and idyllic and intimate surrounds, this living landmark surprises and delights.
Pros: I like this hotel, it is always very accommodating. Good location.
Cons: They need an update, furniture is outdated.
Pros: Friendly and efficient staff. Full breakfast and excellent customer service.
Pros: First class hotel, the best part of my trip. They had fruit and coffee available 24 hours. The business center was free to use. The hot tub was actually hot and soothed all my aching joints from riding a chopper for 6 hours to get there.
Cons: nothing...If I ever go to Phoenix again, no matter where my business is Ii will be staying at this Hotel!
Pros: Great free breakfast
Cons: When we came back to the room late at night there was a large roach in the bathroom
Pros: Great location -- closest hotel to the Indians & Reds spring training facility.
Cons: This was the 5th time we've stayed here, and it has deteriorated. Much of the carpeting is stained and needs replacement, the mattress was saggy, the quality/variety of the breakfast food is not what it used to be, and there was a cockroach in one room.
Pros: This property is the best Comfort Suites we've ever stayed in. Excellent location, many good chain restaurants nearby and located away from freeway noise yet still close. Good breakfast; great staff.
Pros: Very good value. Refrigerator in room actually kept things cold. Nice breakfast.
Cons: Tricky to get to. Confusing access, but OK once you figured it out.
Cons: Check in problems with paid ahead reservation
Pros: Rooms, breakfeast area, pool area
Cons: Prices for items left at home or just wanting a snack,,,
Pros: Front desk person was great. Very friendly and helpful.
Cons: Hotel is hard to locate. Kinda hidden off the street
Very easy access to the west side of Phoenix suburbs (Glendale, Surprise, Peoria, Sun City, etc.) via I10 to Loop 303 for the far west end and Loop 101 for closer into the city. Also just 2 exits west of Litchfield which is a main thoroughfare through the suburbs.
Pros: The rooms and entire facility was very clean. The staff was very friendly and knowledgeable about the surrounding area.
Cons: It was a little difficult to find due to the address being on Roosevelt St. and it's actually located behind some shops and restaurants just off Roosevelt.
Moderate furnishings with limited seating in the lobby.
Pros: Quiet. Lots of breakfast choices, coffee out all day
Cons: Overpriced but not overpriced when compared to the area hotels
Come on in to the smoke-free Comfort Suites hotel in Goodyear, AZ near Goodyear Ballpark. Our location near Interstate 10 places us near Westgate City Center, Wildlife World Zoo, Talking Stick Resort Arena and more. Host your business or social event in one of five meeting rooms for up to 187 people. Additional amenities include a business center with copy and fax services and a computer with Internet, free breakfast, free WiFi, an outdoor heated pool and more. Room amenities include a refrigerator, microwave, flat-screen TV, coffee maker and separate areas for working, relaxing and sleeping. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pet Accommodation: 25.00 USD pet/stay plus tax. Pet limit: 1 pet per room 60 lbs or less. When using a GPS device or internet map to locate the hotel, please use hotel's coordinates where possible: Latitude: 33.456642, Longitude: -112.393023. Please contact the hotel for additional directions prior to traveling.
Pros: Nice, much more elegant than other Residence Inns I have been to in other places.
Cons: It said double occupancy so I was expecting two beds. Wasn't happy when it was one bed and a pull out bed.
Next to golf course and close to eating places
Pros: Free parking free breakfast and wi fi
The Residence Inn by Marriott in Goodyear sits on the Palm Valley Golf Course in the heart of Phoenix's West Valley. Just off I-10, we are centrally located to many West Phoenix cities such as Avondale, Buckeye, Tonopah, Tolleson, Litchfield Park, Luke Air Force Base, Glendale (Home of Fiesta Bowl) and Sun City. Many suites offer golf course views, fireplaces and jetted bathtubs. Enjoy basketball, tennis or volleyball on our revolutionary Sport Court. Cool off in the swimming pool or relax in the warm therapeutic spa. Keep up your daily workout routine using the cardio equipment in our fitness center. Complimentary hot breakfast buffet is served daily. Convenient to shopping, dining, outdoor activities & movie theaters. Nearby spring training facilities include Goodyear Ballpark, Camelback Ranch, Surprise Sports Complex. Nearby attractions venues, Jobing.com Arena, Univ of Phoenix Stadium, Phoenix Int'l Raceway, and Ak Chin Pavilion
Pros: Room was great, it had a kitchen, full size refrigerator, real dishes and a coffee maker. It was comfortable, quiet, really nice
Cons: it was nice
Pros: We wanted a hotel in Goodyear, and this property fit that need. The room was larger than normal, which was nice. Appreciated that there was a recycle effort.
Cons: Would have liked to have a second chair in the room.
Pros: The staff is really friendly and accommodating. The breakfast was good. Pool was wonderful! The 2 bedroom suite offered good storage and room for our family. The location is right near the interstate, restaurants and shops.
Cons: Breakfast was not always stocked. Pool towels not stocked consistently. Furniture upholstery in rooms old and in need of replacement, carpets stained.
Front desk lady Bianca was amazing in helping us get around to theaters, barber shop, stores. She would print map out for us and explain in detail. I like that I could use computer and print out with no charge.
Pros: I love that it was quiet. I love the kitchen area had everything I needed. I love when you walk in hotel it smells fresh. I didn't bring pets but I enjoy seeing them around. I like sitting/eating area was away from front desk. I enjoy the giant map
Cons: I did not like that the pool area had a lot of bees around. We counted 8bees around my children. I did not like the tv control & channels did not display guide to see what was playing.
Pros: It was in a great location and the rooms were nice and big and clean.
I would definately stay again. Close to CTCA, close to Hwy. Pleanty of restaurants in the area. Great view of the mountains. Very pleasant stay!
Pros: Nice size rooms with all of the amenities for staying a day or a week. Nice kitchen in room to be able to cook. Very clean room. Bed was oh so compfy!! Bathroom very nice and great size. Nice Paul Mitchell products each day. Very nice!
The room was large and the kitchenette came in handy. We want a freeway close location but many times that includes the traffic noise with it. This hotel was in sight of the freeway and our room faced it, but we could hardly tell because it was quiet up on the 4th floor. So we got freeway convenience without the noisy environment.Each year we stay in the area and this is the top one or two we have experienced so far.We will probably elect to stay at the Townplace Suites next time.
Pros: We've been looking for the right hotel for our spring training stay for 7 years now. For location, amenities, and overall room quality, this is the best so far.
Cons: There were two of us in the room but there was only one chair. Weren't in the room that much but we would have expected two chairs in a double occupancy room.
The TownePlace Suites by Marriott Phoenix/Goodyear offers an incredible location with amenities to match! Just south of Interstate 10, our hotel is centrally located near Glendale, home of Super Bowl 2015, Avondale, Buckeye, Tolleson and Tonopah - a perfect home base! Catch a fly ball at the Cleveland Indians or Cincinnati Reds spring training game. See your favorite artist at Gila River Arena, visit Phoenix International Raceway or tailgate before the big game at the University of Phoenix, Cardinals Stadium. Our residential style hotel offers studios, one and two bedroom suites with fully-equipped kitchens and spaces that are designed for working and living! Whether you're relocating to the West Valley, on a business trip, or planning a family vacation; our exceptionally friendly staff is ready to help you settle into our neighborhood, keep your daily routine and get connected to the local area!
Cons: Decided to stay in instead of going out and the bar staff at the hotel was horrible waited 15 minutes for first drink and then couldn't remember what the drink was. It was super expensive and staff not very personable
Pros: Staff very friendly and helpful.
Cons: The Concierge Room is advertised as being for guests with rewards points at the Platinum or Gold level plus one guest. The hotel opened the Concierge Room to hundreds of pre-teen and teenaged girls unchaperoned, competing in a national ballerina event in the city. Business and professional guests very disappointed.
Pros: The Renaissance is close to so many cool downtown Phoenix venues - Valley Bar, Hanny's Seamus McCaffrey's, and Crescent Ballroom. We were able to walk around and had plenty to do all within walking distance.
Pros: The location of the hotel was great. It was in the heart of Phoenix. The staff was very friendly and helpful.
Cons: The gym is very small and they were renovating so you could hear work being done and the elevators were really slow.
Pros: Stayed in one of the newly renovated rooms. When I got off the elevator to go to my room, I stepped on the thickest, plushest carpet ever. Room was spotless. Lots of outlets on the desk so I was able to keep all my devices charged. All of the staff I encountered were pleasant and helpful. Even the valet, when my car was brought around, washed my windshield before I started out for home. Extremely easy to get back to I-10. The breakfast buffet was wonderful - including lots of fresh fruit and again. Walking distance to Chase Field as well as lots of bars and restaurants.
Cons: Would have liked to have had a magnifying mirror in the bathroom for putting on my makeup but there was lots of light.
The Renaissance Phoenix Downtown Hotel provides an unforgettable retreat in the heart of the city. You'll be delighted with our prime location, near attractions including Talking Stick Resort Arena, Chase Field and the Heard Museum. We're also convenient to the light rail, and Phoenix Sky Harbor International Airport is just four miles away, eliminating the stress and hassle of travel. Stretch out in your elegant hotel room or suite, and enjoy perks like plush bedding, flat-screen TVs, premium bath products and views of downtown Phoenix. Stop by one of our on-site restaurants for tasty cuisine in an inviting atmosphere. Stay healthy and focused while you're here in the city; we offer a state-of-the-art fitness center and a heated rooftop pool. With 50,000 square feet of flexible event space, expert and catering planning services and easy access to the Phoenix Convention Center, we provide a premier destination for meetings and events. Make plans to experience the Renaissance Phoenix Downtown Hotel.
Pros: The location was great. Staff were very friendly.
Cons: Garden room had a single window unit type AC that did not sufficiently cool the room. Hotel is currently under construction, which makes it very hard to get around. I found bits of cracker on the floor around my bed upon check in, but was too tired to deal with it at the time. The matress in my room felt old and sagged on one side. The pool bar closed at 5. The famous Catalina pool has many broken tiles. I was promised an emailed receipt at checkout, and have yet to receive it. I've made two calls to their accounting department and they have not returned my call.
Pros: My room was nicely renovated but bathroom much to small. The shower when in use would soak the bathroom floor. The property is getting tired looking, time for a face lift. I returned after 10 years and was disappointed to find gym still to small, spa uninspiring, exercise studio and bike/tennis area a throw back to 1980.
I would return to the front portico each morning from a long run and was never greeted by bell staff or offered bottled water as i stood there recovering from the run and sweating from the desert heat. I have become so accustomed to being greeted by staff with bottled water and towel upon returning from jogging at all great hotels that i really resented having to ask for it.
The main lobby is beautiful and I enjoyed evening cocktails on the patio adjacent to the lobby. The bar staff was lovely. Lunch and breakfast in Frank and Albert's was painful to endure. Breakfast was so delayed with mistakes to the order and lunch was mediocre. The cafe also disappointed. One meal at each was one too many. Best meals were all off property.
My daughter and I walked thru the shops and found once again we were back in the 80's. We love to shop so it was hard to believe there was almost next to nothing to buy.
Housekeeping was a bit lacking of management, it seemed. Dirty dessert dishes lingered in my room for two days.
The Scottsdale - Phoenix area has so many fabulous resorts, it's to bad The Biltmore doesn't seem to be one of them anymore.
Pros: We celebrated our anniversary and were upgraded to a beautiful suite, and the front desk staff sent a beverage, chocolates and fruit to our room when they learned. Loved the room, the grounds are amazing and enjoyed the amazing amenities. We're planning to return every year.
Pros: Mountain biking and guide (Chip) were excellent.
Wright's was outstanding dining all around. Food, service, presentation, ambiance, price. If the entire resort were run like Wrights, this would be a five star resort.
Spa services, attendants were great.
Megan O. at the front desk was very friendly and helpful.
The lobby is beautiful.
A Maintanence engineering employee whose name I did not get.
The bicycle room service provided a bit of whimsy and were a delight to watch them ride through the resort.
The swim up bar is a nice touch, but perhaps should not be immediately next to the kids water slide.
Cons: Was billed as a five star resort when I booked it. Don't get me wrong, this is a nice place with a lot of history. However, a five star resort implies attention to little details that separate you from other resorts. Those little details were missing. While I understand the main entrance is under renovation, the concrete blocks holding down the umbrellas for the valets looked cheap and haphazard. Not a good first impression. Upon arrival, no one offered to help with my bags, merely pointing me to the direction of the temporary main entrance.
At that entrance, there is a small lip in the doorway, making it difficult to maneuver a roller bag.
While the front desk did ask if I needed assistance with my bags, no bellhops were around if I did, and given the room location, they should have been more readily available, as my room in the garden wing is on the second floor accessible only by stairs.
Upon check-in, I searched for ice (which with a bellhop could have been a non-issue at least for the first day). I could not locate the ice machine, or anything in the in-room literature to direct me. I found a housekeeper and asked her. She did not seem to know either. A maintenance engineering department employee coming out of a guest room overhead the conversation and immediately led me to the nearest ice machine himself. Unfortunately it was broken. Not only that, there was a bus cart full of dirty dishes stowed in front of it. Again, this is the kind of little detail a five-star resort takes care of. The ice machine in the adjacent paradise wing seemed more designed for "back of the house" rather than for a guest to be accessing it.
Service at Frank and Albert's was very nonchalant. It did not seem as is they cared if we stayed to eat or not, or enjoyed our meal.
Everything seemed to be under construction at once, causing noise throughout the day, from early in the morning until afternoon.
When I asked about this, several, employees' response was "well, it's the slow season...." as if I should have lower expectations because it's August. Again, a little detail a five-star resort should nail. Guests should not notice a difference in staff attention regardless of "season."
A few other "little details": In the lobby bar, the cords for the TVs and speakers were haphazardly hanging, not neatly along the wall. There was visible water damage on one of the corner speakers. A large cobweb was hanging in the corner and blowing with the AC. There were several areas where grout or paint had dripped onto the pressed concrete blocks from recent renovations but were left there, not removed.
The pool desk was open and appeared to be staffed, but was unmanned for five minutes, leading me to walk behind the desk to help myself to clean towels as no one was around.
Ultimately, we cut our stay a day short and moved to a different area five star resort, where we did not experience any negative issues.
Pros: Nice pool and gym. Great drinks at the hotel bar. Beautiful hotel.
Cons: They seemed to be incredibly short staffed in terms of housekeeping. On our first night, our room wasn't ready for check-in at 6:30pm -- 2.5 hours after the hotel's check-in time of 4pm. It seemed like it would work out in our favor because we got a room upgrade since our assigned room wasn't ready. But then on our second day our room wasn't cleaned until 4:30pm and on our third day, they didn't clean the room at all -- and we were out of the room from 10am until 9pm! When we called the front desk, they offered to send someone to clean the room, but it took 40 minutes for someone to show up.
Pros: Lots of places to sit and talk. Good facilities. Newly renovated rooms are very nice. Staff is great!
Cons: Smoking in the general seating areas outside
Pros: Everything! Very Unique.
Pros: Many luxury features. Service very good and happy hour nice.
Cons: Hot tub not warm, bed sagged in middle, no robes, landscapers started gas power hedge trimmers at 8:35am for 45 minutes in courtyard next to room.
Pros: Property is fantastic. Amazing history of the Biltmore, as seen in all the photos throughout.
Cons: Room needed updated
Pros: Fabulous architecture and gardens; friendly and helpful staff, great breakfasts. Everything!
Pros: Truly beautiful hotel. Beautiful grounds. Upgraded us to a private cottage room free of charge. Would love to stay here again soon.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; spa access; putting green use; local area shuttle; local, toll-free, domestic and credit card calls (no access fee). Polished and refined, the Arizona Biltmore, a Waldorf Astoria Resort shines brighter than ever following a grand restoration. Known throughout the world as the ‘Jewel of the Desert,’ the Arizona Biltmore provides a restful oasis of 39 acres covered with lush gardens, sun-kissed palm trees, glistening swimming pools and Frank Lloyd Wright-influenced architecture. The resort has welcomed presidents, dignitaries and celebrities with gracious service in an unforgettable setting in the heart of uptown Phoenix. Considered one of the most spectacular resorts in the world, the Biltmore features 739 guest accommodations centrally located in the heart of the Camelback Corridor and the fashionable Biltmore Estates. Featuring the full-service Spa Biltmore, Salon and Fitness Center; two 18-hole championship golf courses; six tennis courts; five designer boutiques; and year-round outdoor adventures. There are five unique dining options throughout the property, including American comfort food with a Sonoran influence at Frank and Albert’s and a modern twist on classic cuisine at Wright’s.
Pros: Great historic building that fit in right in the center of downtown. As it is a historic property, the lobby was marvelously refurbished with its marble surroundings. Rooms were extremely clean and comfortable and the style is wonderful. Close to everything in downtown including the light rail, bars/restaurants, sports arenas, and nightlife.
Cons: As it is a historic property only valet parking available which may inconvenience some but wasn't a deterrent for me. Room service limited to a few hours daily.
With a prime location near major offices, universities, pro sports arenas and theatres, Hilton Garden Inn Phoenix Downtown is the perfect base for your visit. Walk to the Phoenix Convention Center and offices for JP Morgan Chase, Ernst & Young and UnitedHealthcare, and enjoy local restaurants, concerts, museums, and Suns and Diamondbacks games – all within blocks of our hotel. ASU's downtown campus and the University of Arizona College of Medicine - Phoenix are also steps away. Count on a memorable stay in a historic yet modern atmosphere. Built in 1932, the hotel features original Art Deco design and a grand lobby with restored columns and marble touches. Enjoy the easy ambience of Monroe's lobby bar, breakfast in our Garden Grille restaurant, or a savory dinner at Nook Kitchen. Exercise in the 24-hour fitness center, and work smart in the 24-hour business center. Our stylish hotel is ideal for any event; we offer an executive boardroom, two ballrooms and flexible pre-function space for up to 200 guests. Transportation is easy with a 2-minute walk to the Valley Metro Light Rail station, and PHX Airport just 5 miles away.
Pros: If you're attending a function at the convention center, this is the perfect hotel.
Cons: I wish that there was a small store for incedentals.
Pros: I do appreciate the employees and the easy access to many other attractions. That was nice
Cons: I did not like the actual bed and the sheets and covers. I must of woke up 6 -7 times. Sheets where not soft. They were hard and loud. The bed was noisy and felt old. Was not a comfortable sleep. Also. This is arizona the air is dry. Maybe giving complimentary waters would be nice. Not charge $5 per water bottle.
Pros: The view, the rate, the employees
Cons: The carpet, the old Apple phone radio
Pros: The staff was friendly and I liked the amenities in the hotel.
Cons: The bathroom was really small.
Pros: Walking Distance to Chase Field.
Cons: Room had a vague smell of cigarette smoke.
Pros: Typical nice Hyatt hotel.
Cons: Fix the hot water!
Pros: Very close to Talking Stick Resort Arena and Chase Field.
Cons: Staff was not very knowledgeable about the area which was strange considering they live there. Parking is terribly overpriced and wifi is not free. Hotel overall looks very tired and run-down. Online pictures are not a true representation of what the property looks like.
Pros: The heart of downtown Phoenix within walking distance to restaurants and bars downtown.
Cons: The most uncomfortable bed I've attempted sleep in for as long as I can remember. My poor back.
Pros: Great location for what we needed. I really liked the Fitness Center. Plenty of cardio machines. Nice touch having the cold, wet towels available.
Cons: Water temperature was terrible in the room. Either too cold or too hot. When I turned on the hot water at the sink to wash my face it got very hot and no amount of cold water would cool it down for quite a while. The shower had to be turned all the way hot to get a warm shower. There wasn't a shower towel mat for the floor the first day we were there.
Pros: Staff was friendly and helpful.
Located in downtown Phoenix across the street from the Phoenix Convention Center and Symphony Hall, the hotel is within easy walking distance to downtown offices and government buildings. It is only 3 blocks from Chase Field, Talking Stick Arena and several other sporting and theater venues. The decor reflects the warmth, comfort, and ambiance of the Sonoran Desert and it's 3 great restaurants offer options and value with Hyatt service standards.
Pros: Very nice overall, well maintained and staffed.
Cons: I wish it had a continental breakfast.
Pros: Staff was very friendly. Clean rooms and great location.
Cons: Super hard beds.
Pros: Convenient to where I was going
Cons: Breakfast was NOT included. Charge was high for what it was!
Pros: Nice hot tub! called for pool towel, they never came!
Pros: Very clean.. Seemed new. Staff was great!! Beds were comfortable. A+ hotel.
Pros: The rooms were spacious and quiet. Comfy beds!
Cons: When we check'd in, the staff could have been a little friendlier.
Pros: Room was clean & nice
Cons: WiFi didn't work above the 2nd floor & we were on the 3rd Staff didn't seem to care plus the computer in the lobby wasn't working. No chairs or place to sit where there was Internet No free breakfast at this Holiday Inn & the restaurant cost too much
Pros: Room was clean, staff friendly, and the location was excellent for my needs. Quiet and restful. Have stayed there in the past and was completely satisfied again. I recommend it.
Cons: No issues, no problems.
Pros: The location was great! Located right off the FWY; across the street from Walmart; and walking distance to many restaurants is super! The area was quiet and relaxing.
Cons: It took more effort than necessary to find the pool. I did not see a sign or arrows to direct me to the pool. I thought that was odd. The gate/lock at the pool needs to be repaired.
Pros: clean & convenient
Pros: Great location, close to shopping and restaurants, all within walking distance. I was able to walk to the antique store and the sushi restaurant, and there is a grocery store across the street too.
Cons: Good deal of traffic noise even inside the room on the 4th floor. The interstate is RIGHT next to the hotel, so this should be expected.
Pros: Clean, easily accessible from the freeway, not TOOO far from stadium, friendly staff.
Cons: Wi-Fi wasn't working well for us, other than that, no complaints!
Welcome to the new Holiday Inn Hotel near Luke Air Force Base in Goodyear Arizona Leisure and business travelers appreciate the great location of this hotel in Goodyear Arizona. Our hotel is near Luke Air Force Base and the Cleveland Indians' Goodyear Ballpark. While lodging in Goodyear Arizona hotel guests enjoy our close proximity to many Arizona attractions. Phoenix International Raceway Wildlife World Zoo and Friendship Park are all just a short drive from our hotel in West Phoenix. Just up the road is Litchfield Park's Wigwam Resort Glendale's University of Phoenix Stadium Jobing.com Arena and Westgate City Center. Business travelers value the great location of our Goodyear Arizona hotel. The Phoenix Goodyear Airport (GYR) and many local businesses including Lockheed Martin Wal-Mart Distribution Center Universal Technical Institute (UTI) and the Palo Verde Nuclear Plant are just a short drive away. Guests lodging in our Goodyear hotel stay productive with free high-speed and wireless Internet access. We invite our guests staying in this hotel near Tolleson Buckeye Avondale and Glendale to relax by the pool and whirlpool. While lodging in Goodyear enjoy breakfast and dinner at the Cutting Edge Bar & Grill our on-site restaurant where kids eat free and join us daily for select drinks specials and appetizers. Make a reservation today and enjoy our fabulous hotel deals.
The Homewood Suites by Hilton Phoenix-Avondale hotel is an all-suite hotel located in progressive West Phoenix. The Homewood Suites by Hilton Phoenix-Avondale in beautiful Arizona features 123 one and two-bedroom suites with a contemporary homelike decor, complimentary high-speed Internet access, meeting facilities, outdoor pool and whirlpool and an exercise facility. Enjoy our Homewood Suites Arizona hospitality with a complimentary Suite Start hot breakfast daily and a Welcome Home Reception featuring a light dinner served Monday through Thursday evenings. Major nearby corporations include, UTI, Phoenix International Raceway, Lockheed Martin and the new University of Phoenix Stadium. Our hotel is adjacent to the Great American Grill serving breakfast, lunch and dinner as well as several amazing dining establishments, upscale shopping and championship golf courses nearby. Make Yourself at Home!
Pros: Convenietly located to the hospital(purpose for our trip) shopping center and restaurants.
Cons: No, everything was perfect.
Pros: Close to good dining and shopping. Walking distance.
Cons: There were bees by the pool.
Pros: friendly staff, great location, clean room with comfortable bed
Cons: gym was quite small
Pros: The location
Cons: The smell
Pros: Coffee and quick grab and go breakfast was available am when I left for the day.
Pros: the location
Pros: The room was comfortable and clean and the location was convenient. The hotel staff were very very friendly and helpful. The free breakfast was among the best I've had and I appreciated the extended hours (6-10 every day) and the 24-hour free coffee.
Pros: The staff was wonderful. I arrived well before check-in time and they had me in a room in 10 minutes.
Pros: Professional and nice staff
Pros: Location to eating and ballparks
Cons: Only complaint very minor loud fan in bathroom when used
Pros: Excellent staff. Big, clean room. Jacuzzi tub. Comfortable bed. Free breakfast. Close to freeway.
Pros: Great location and nice hotel with everything you need. Breakfast was great with very good scrambled eggs, biscuits and gravy, crispy bacon, pancakes, and the basic bagels, muffins and toast. The pool and hot tub are small but very nice and clean.
At Lexington Inn & Suites - Goodyear / West Phoenix, you'll be within a 15-minute drive of Ashley Furniture HomeStore Pavilion and University of Phoenix Stadium. Guests can get a morning swim in at the outdoor pool, and the spa tub makes for a relaxing end to the day. Bonuses like refrigerators and microwaves are offered in all rooms, along with LCD TVs and free WiFi.
Pros: I was able to get an early check in which was great since I had to get ready for a wedding I was in town for. The room was clean, the bedding was nice, and the breakfast was good. Only negative I have is that the TV wouldn't change channels. I ended up watching Netflix on my cell phone at night.
Cons: TV wouldn't change channels
Pros: Pool was nice. Staff was great! Clean place. Decorated nicely. I would definitely stay here again in the future.
The Hampton Inn & Suites Goodyear hotel - old world charm cleverly harmonized with twenty-first century convenience in this 3-story, 110 guestroom and suite property. Every guestroom at the Hampton Inn & Suites hotel in Goodyear, Arizona has a jetted bathtub and wireless high-speed internet. Additionally, the beautifully appointed suites of this Hampton Inn & Suites hotel offer a separate living room, large screen TV with DVD player and a fully-equipped kitchen, perfect for business travelers, family travel or extended stay travelers to the Goodyear, Arizona area. Additional amenities of the Hampton Inn & Suites hotel in Goodyear, Arizona include a sports court, a fitness center, an outdoor heated pool & spa and a complimentary business center and 3,800 square feet of meeting space. Guests of this Goodyear, Arizona Hampton Inn & Suites will enjoy our complimentary Wednesday night dinner 5pm - 7pm. Romano's Macaroni Grill next door, offers lunch and dinner room service. Located on Litchfield Road in Goodyear, Arizona, just north of Interstate 10, the Hampton Inn & Suites Goodyear hotel is conveniently located to many other west Phoenix, Arizona cities. There are a large variety of restaurants, movie theaters, shopping centers and entertainment within one mile of this Goodyear Hampton Inn & Suites hotel. The hotel is adjacent to the Palm Valley Golf Course with the clubhouse accessible through a tunnel and 15 other golf courses are within 7 miles. The Hampton Inn & Suites Goodyear hotel is just 20 minutes from downtown Phoenix, Arizona and 25 minutes from the Phoenix Sky Harbor Airport. There are many corporations and points of interest nearby the Hampton Inn & Suites hotel including Lockheed Martin, Palo Verde Power Plant, Quaker Oats, Rubbermaid, Wal-Mart Distribution Center, TIMCO, Snyders of Hanover, Poore Bros; Phoenix International Raceway and the Phoenix Motorsports Park - just to name a few. We love having you here at the Hampton Inn & Suites Goodyear hotel in Goodyear, Arizona.
Pros: Everything was very nice, but I especially liked the pool area.
Cons: The stairs to the roof terrasse was next to my room and someone was unlocking that gate at 7:30 every morning, with less then a quiet manipulation. Other then that, no complaints what so ever. i loved the place.
Pros: We spent most of our time at the pool it was a great relaxing atmosphere the only drawback was that the pool closed early
Cons: We didn't like that the pool closed so early
Pros: Great, helpful staff; Arty and comfortable; Delicious bistro / bar; Wonderful rooftop bar / open lounge with live music. Convenient location and easy covered parking.
Cons: In Phoenix!
Cons: There was a dj poolside all day, then a jazz band played on the roof directly above me until 10:00 pm. 7:00 am kids yelling bloody murder in the pool, if you don't like sleep this is your spot
Pros: Restaurant was good. Junior suite was spacious.
Cons: No hot water so cold showers all weekend. Towels were old and not very soft. Combo shower/bath was old/cheap. Blinds wouldn't close completely in living room area so privacy was an issue - especially since you could see through to the bedroom. Overall impression is that they took an old, run down 2 star hotel and tried to updated it with hipster accents. I've seen it done well elsewhere but here they fall short.
Pros: Lady at the front desk was very helpful finding me food at 12pm.
Pros: Breakfast. $10 voucher for the in-house restaurant. Rooms & beds were clean and sharp.
Cons: I booked a Sunday night stay. Apparently they were all-booked for the night before, and after I arrived 30 minutes before normal check in time on Sunday, and they couldn't accommodate me for those 30 minutes and made me wait until the normal check in time.
Pros: Location was good for what I needed. Other than that, stay away.
Bedding was clean, staff was attentive and polite, but the place has not been maintained. At all. The property may have ranked a 4 star rating long ago, but it honestly looks like that was the last time they even spent a dime on upkeep of the structure. Again, the employees were great, but the place is a dump.
Cons: Room had carpet that was withered and frayed, looked like it had been installed in the 80's. As if that wasn't enough of a tip off, there were several huge stains that literally looked like a donkey had urinated a few times - again, quite a while ago.
Air vents have not been cleaned since the last century, so if you are into breathing spores, other people's skin cells, and bacteria - this place is for you.
I also had the pleasure of sharing the suite with a loud buzzing noise every 55-60 seconds. Sounded like a cell phone on a table vibrating. After a few nights of putting up with this, I decided to investigate. Really with I had not... first I found a huge 36" x 16" hole hacked out of the wall behind a mirror hanging in the connecting hallway to the front room. This had some other mismatching hunk of drywall dangling in it, not really doing much to seal the hole. Emergency plumbing repair unfinished? Maybe the source of the camel pee stains, don't know. Finally, I found the item responsible for the 55 second interval alarm... behind the vent in the ceiling, a cheap recirculation pump was mounted with no thought for vibration dampening. Seriously, this thing was absurdly annoying.
Honestly, I've seem far better maintained rooms in a Motel 6 or Super 8, I expected much better from a hotel of this supposed caliber.
Pros: Old meets new was fun. Learning more about Don being blown-up in his crappy, small, yellow forgien sports car gave a fun dangerous vibe.
Fitness room worked.
Loation is great.
Covered parking rules.
Cons: One beat House music is hard to take by the pool trying to read or on the roof watching a beatuful sunset. That music requires the listener to be on lots of really good drugs in a club to be appriciated. However, I dare to say most people thing that music sucks anytime, anywhere while on any drug(s). Clubbing, stockholm syndrome nonsense, sholdn't be forced on everyone in the name of pseudo cool.
Pros: I like the amenities that were offered. I would definitely stay there again.
Location. This family-friendly Phoenix property is conveniently situated near the airport. Sunnyslope Mountain, US Airways Center, and Arizona State Capitol are area attractions.
Hotel Features. The Clarendon Hotel and Spa has a 24-hour fitness facility. Spa services are available and include body and aromatherapy treatments and reflexology. The SkyDeck houses an outdoor pool and is the spot to enjoy complimentary extras, such as flamenco dancing, yoga, and frozen treats (weather permitting; subject to availability).
Business amenities include a business center, complimentary wireless Internet access, exhibit space, 4 meeting rooms for small groups, and business services.
The Clarendon Hotel has a restaurant serving Mexican cuisine as well as a bar serving happy hour drinks, a poolside bar, and a coffee shop/cafe. A cooked-to-order breakfast is available daily from 7 AM to 10 AM in the restaurant, and room service is available during limited hours. The staff can arrange wedding services, event catering, and provide tour assistance. Additional amenities include complimentary bicycles, concierge services, multilingual staff, and air conditioning in public areas. This property allows a maximum of 2 pets per room; other pet restrictions apply.
Guestrooms. The Clarendon Hotel and Spa offers guestrooms include air conditioning, coffee/tea makers, and iPod® docks. Business-friendly amenities include desks, wireless Internet access (surcharge), and free local and long distance calls. All guestrooms provide refrigerators and complimentary bottled water. Bathrooms feature shower/tub combinations, bathrobes, and designer toiletries. All guestrooms at The Clarendon Hotel are non-smoking. Complimentary cribs/infant beds are available on request.
Pros: As always the Weather during Spring Break is wonderful. The general layout of the resort is wonderful. This is my 3rd trip here since 2009 and we want to make it a annual thing for myself and my kids,
Cons: This trip we experienced a lot of horrible service, missed room services, not being attended to while at one of their restaurants. the exception was the last night we were there. I spent $5000 over a course of 6 nights we stayed..I would expect way better service when ones pays this much. Im considering not coming back due to the service not matching the price I paid. I also feel the resort could use a bit of updating and repair. Eep in the room when we had burnout light bulbs and once again they were never replaced on our stay.
Cons: Bar closed at midnight
Cons: The waterpark was supposed to open on February 18th per the website and a phone call to the hotel - so we booked from February 20th to 24th. What they failed to inform us was that the Waterpark was only open the weekend before and the weekend afterwards. When we arrived on the Monday the person who greeted us and showed us to our room talked about the Waterpark being great and only later did we find out it was closed. We got 2 nights of the facility fee refunded, however the other 2 nights were not refunded and we chose this hotel especially because of the waterpark. Very disappointing.
Pros: Staff.Staff and Staff is the resorts strength... Luz was great; fast and friendly. She got us checked in and on our way quickly with limited swim time available......that was important.
Dan escorted us to our room and set us up quick and easy.
Room service was awesome
Cons: Resort fee seems over the top considering daily rate being charged
Pros: We went for the water park & got more than we expected for the holiday with extended hours & activities for the children. For an additional amount we could check out later & enjoy the park more. Staff were very courteous.
Cons: No microwave
Pros: This isn't a very romantic resort. Too many places for families and not enough places for romance
Cons: DO NOT LIKE THE EXTRA CHARGE AT THE DESK OF $49 FOR WHATEVER. I WAS CHARGED AN ADDITIONAL $110 WHICH $55 IS REIMBRUSED AFTER SO MUCH TIME. CHARGE WHAT YOU WILL AND LEAVE IT AT THAT. WE COME FOR THE SLIDES & LAZY RIVER LIKE EVERYONE ELSE. BUSINESS MAYBE DIFFERENT.
Pros: rooms and Oasis waterpark
Cons: menu choices for romm service a little limited
Pros: We loved our comfortable room. We loved the waterpark. We loved being able to check in a little early.
Cons: We didn't love not being able to bring a few snacks into the waterpark. They make sure you have to buy them there.
Pros: We really enjoyed the Oasis Water Park they had different events going on which made it super fun for the kids.
Cons: The room was clean, great location close to shops restaurants and more. Plenty of things to do at resort.
Pros: Comfortable suites with good beds; lush vegetation; wonderful little swimming pool right across from our suite; restaurant patio dining; a great water park for kids; good gift shop.
Cons: Furniture somewhat dated; very small bathroom; stained carpet in living room (except for that, the suite was very clean).
Pros: Enjoyed the peaceful atmosphere... we celebrated our first year anniversary here and the staff was very courteous that we had an upgrade on our room and a bottle of wine given to us for free at your arrival!
Cons: Restaurant had good quality food just a little overpriced.
Pros: The water park is so fun ! There are so many fun things to do there the water slides are awesome! The beds are super comfy too!!
Cons: There's a resort fee that should just be included in the price but it's for a good reason and the room service is a bit high .
Nestled at the base of America’s largest urban park and wilderness preserve, Arizona’s only AAA Four Diamond all-suite resort features spacious one and two-bedroom suites.
Whether meeting with colleagues or vacationing with friends, gracious service, creative culinary delights, and unique recreational activities await. All in the midst of a tropical escape.
Pros: Best Western at Tolleson had a very friendly staff, It is located within walking distance to AK-Chin Pavilion, and is the reason we stayed there. It Had a decent continental breakfast, and the hotel was in decent shape.
Cons: Pillows sucked.
Welcome to Best Western® Tolleson Hotel! A great location with close proximity to the freeways is just one of the ways our Tolleson hotel stands out, but there's so much more to West Phoenix hotels than a prime address. Guests staying at Glendale, Arizona hotels are also conveniently close to the University of Phoenix Stadium, making it easy to take in an exciting game. Enjoy a complimentary breakfast at this Tolleson hotel, so that every day is started on the right note no matter what you have on your itinerary. Business travelers and vacationers alike are comfortable, feeling right at home at this newly renovated hotel. With free Internet and unmatched hospitality, everything you need for a perfect trip is right here. Hotels near Westgate City Center are also a short drive from Camelback Ranch, where you can enjoy the beauty of the region with a unique outdoor experience. The Ak-Chin Pavilion, formerly the Ashley Furniture Pavilion, is also minutes away from West Phoenix hotels. Employees of Knight Transportation and other local businesses can easily make time for an event at nearby Jobing.com arena, and since we're close to spring training fields for the Chicago White Sox and Kansas City Royals, it's nearly a requirement to indulge in a little fanfare. Whether it's reporting for duty at Luke Air Force Base or a family reunion that has you looking for Tolleson hotels, don't forget about the nearby Tanger Outlet Mall, because shopping is a sport in itself here. With Westgate City Center in the neighborhood and the Phoenix Coyotes Hockey games close by, there's something for everyone here. From the NASCAR races at the Phoenix International Raceway to exploring historic downtown, our Tolleson hotel and staff helps make the most of your trip. Reserve your next stay at Best Western® Tolleson Hotel and enjoy your stay in style!
Cons: Breakfast was fair. The air conditioner in our room failed but it was fixed while we were out.
Pros: Staff great. Clean. Great deal
Cons: Loud hotel guests/highway noise on weekday
Pros: Staff friendliness and flexibility
Very comfortable beds
Good televisions with high-definition
Refrigerator, microwave, coffee in the room
Always felt safe inside
A little removed from downtown (a plus for me)
Cons: Run down bathrooms
Strange smell in the room sometimes
Pool was small, but clean and effective nonetheless
Vending machines were glitchy
Dream better while staying at the smoke-free Sleep Inn Phoenix North I-17 hotel in Phoenix, AZ, conveniently located off Interstate 17, northwest of downtown. Our hotel is just as restful as home, but better, with an outdoor heated pool, a hot tub and fitness center. Other hotel amenities include free WiFi, free hot breakfast and free weekday newspaper. Then, enjoy your evening in your relaxing guestroom, which features a mini-fridge, microwave, coffee maker, hair dryer, iron and ironing board. Select rooms include refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pet accommodation: 15.00 USD per night, per pet. Pet limit: 2 pets per room, maximum 35 pounds. Hotel requires a 50.00 USD deposit for all guests. Valid credit card required at check-in.
Cons: Rooms need updating. Pool dirty. 90% kids. They should advertise this resort as a kids and family resort. Not a good value for the money
Pros: Everything was amazing.
Cons: How early check out was not the best.
Pros: Aging but acceptable property
Cons: The practice of a mandatory resort fee seems to be a gouging tactic if you don't use the services. Not against this property specifically, just the industry practice. Other than that, a pleasant stay.
Pros: I loved the cozy rooms, I get cold very easily so I was able to turn the heat on full blast while being in a SUPER comfy bed. Room service was amazing and very quick and the staff were very nice and helpful.
Pros: Easy check in
Cons: They boast "millions of dollars in recent renovations" but the rooms are just awful. I remember this resort from many years ago, and at the time it was very nice. They have basically let the whole place become run down and have milked it for all the money they can get out of it. It is a run down crappy "resort" now, and should be condemned.
Pros: I like the location on 16th Street. Nice bars and restaurants close by. Water park was fun.
Cons: Rooms are a bit dated. Water park was smaller than I was hoping. Not a lot of choices for dining on resort during summer.
Pros: It's a nice place, bed was so good
Cons: Nothing to complain about
Pros: Nice rooms for the price, fun waterpark, but the pools were dirty and the pool pavers were blistering hot on our feet.
Pros: The pool was great! The pool staff was excellent and always around if you needed anything!
Cons: We were unable to check in early, so they said they would text us when our room was ready which should have been by 4 because that's the time of check in. Around 4:30 still no text, so we decided to go check ourselves. When I spoke with the woman at the front desk about checking in she said our room was still not ready. Luckily she moved something around and got us into a room, but what if I hadn't gone to the front desk and just waited for a text who knew how long we would have waited. If check in is at 4 then we should have been in a room by that time. Also the housekeeping never came to clean our room on the second day which I found very odd.
Pros: The amount of space for the King bedroom suites was very accommodating. There are two separate rooms, a living room area with a pull out bed is great to use if you have additional folks with you or children, and a separate bedroom in case you want more privacy.
The staff were very knowledgeable and responsive. I didn't need much assistance, but for the few questions or needs I had, they were quick to aid me.
The resort is kept up well. It has stayed up-to-date since my last stay there 20 years ago. I'm happy to see it has been kept in good condition.
I went to the spa and the masseuse was incredibly experienced and did an exceptional job. I would highly recommend the spa.
Cons: There are a few small areas that the resort could improve on:
-I noticed it was very difficult reaching hotel staff by phone. I tried every single line (ie Guest Request, Room Service, Front Desk..) just to try to reach someone. This happened to me about 5-6 times within my first 36 hours. They could work on beefing up availability of folks to answer phones.
-The spa was fantastic, and one of the showers was very dark, and had one ceiling light which was not in the shower. This made the room dark after pulling the shower curtain. It didn't do justice to the overall appearance to the spa.
-Also I would recommend the spa supplying a few creature comforts in the locker room, such as disposable combs for people to use after showers.
Pros: This place is beautiful. The grounds and buildings are recently remodeled and they are very clean. The room had a lot of space. Parking was great, and the resort fee was actually worth it for once. They give you a lot for the $24 a night fee, I had no complaints.
Daily Resort Charge will be added to the room rate and includes: Guest high speed internet access; River Ranch (max 4); Miniature Golf (max 4); Health Club Access (max 2); Tennis Court Access (1 hr. max 2); Local and Toll-Free Calls. The award-winning, 563 suite, Pointe Hilton Squaw Peak Resort hotel in Phoenix, Arizona is home to the Hole-in-the-Wall River Ranch - a water wonderland of family fun with acres of pools, waterfalls, a lazy river for tubing, waterslide, the prairie dog putting course, four lighted tennis courts and Coyote Camp - a children's adventure program. After a day outdoors in the Arizona sunshine relax at the completely renovated Spa, Salon & Fitness Centre. Spoil your body with treatments, relaxing massages, personal training or an invigorating workout. Arizona is famous for outdoor dining and the Pointe Hilton Squaw Peak Resort has just that at all of our hotel restaurants. Whether on one of the two patios overlooking the beautiful mountains or in the authentic dining room, be sure to check out the Hole-in-the-Wall restaurant featuring a western-style menu for breakfast, lunch and dinner. Or, if you don't want to leave your place in the sun, mosey on over to Slim Picken's at the River Ranch for some poolside grub. Guests of the Pointe Hilton Squaw Peak Resort in Phoenix, Arizona will enjoy relaxing in the beauty of the adjoining Mountain Preserve, while indulging in the luxurious services and activities that the resort has to offer. Set on a mountainside with panoramic views, this Spanish-style resort features 27 acres of beautifully landscaped grounds with downtown Phoenix a mere 10 miles away. The 411 standard accommodations are spacious two-room suites that feature: One king bed or two queens, Bedroom with separate living area, The Hilton Serenity Bed & Bath Collection, Hilton Alarm Clock Radio with MP3 capabilities, Queen-sized sofa sleeper in the living area. The Casita premium accommodations are available in one or two-bedroom units and each bi-level Casita features all the luxuries of the standard suites as well as: A residential setting tucked away in our Casita Village, Kitchenette with refrigerator, mini-bar, microwave oven and wet bar, Queen-sized sofa sleeper in the living area, Carport with rear access to the Casita, Second floor sun deck with table and chairs (excluding One King Casitas). The Pointe Hilton Squaw Peak Resort has more than 48,000 square feet of flexible function space, including three spacious ballrooms and 46 choices of conference rooms, meeting professionals enjoy a myriad of options including high-speed Internet access and a complete business centre. The varied technical needs of event planners and staff are met by our in-house audio/visual specialists. In the spirit of the outdoors, why not entertain your group with playful themed events at Tombstone, our cowboy town, or one of our garden patios? The Pointe Hilton Squaw Peak Resort is centrally located to all Major League Baseball's Cactus League Spring Training facilities in Greater Phoenix; including the new ballparks housing the Los Angeles Dodgers, Cleveland Indians, and the Chicago White Sox. The Pointe Hilton Squaw Peak Resort is only eight miles from Phoenix's Sky Harbor International Airport, and is close to many Phoenix local attractions. So, whether you came to Arizona for a successful meeting, recreational getaway or essential escape, Phoenix and the Pointe Hilton Squaw Peak Resort will always call you back.
Pros: I really liked the bathrooms, very clean, spacious, and logically laid out. The beds themselves were pretty comfy and overall things were nice and clean.
Cons: The AC was a tad bit finicky, it was either a little too hot or a little too cold and there was no way to program a "smart" auto setting in the thermostat. You could set it to a temperature, and if it wasn't quite at that temp, it the heater would turn on, too cold and the AC would turn on. I didn't want the heater to turn on but there wasn't a way to turn that part off. Not a huge biggie at all but that's my only complaint.
Pros: The staff was very friendly and great! Breakfast was good especially the Svenhard rolls! The took care of noisy neighbor issue promptly.
Cons: The room next was making a lot of noise and it came through an adjoining door. We called the front desk and within 15 minutes they were quiet. The moved us to a quiet room the next day.
The La Quinta Inn & Suites Phoenix I-10 West has been awarded the 2017 TripAdvisor Certificate of Excellence award, and has earned this award consistently over the last 5 years. The La Quinta Inn & Suites Phoenix I-10 West is located right off I-10 at 51st avenue providing convenient access from Phoenix Sky Harbor Airport (PHX) making it simple for those visiting Downtown Phoenix, the America West Arena, Chase Field for an Arizona Diamondbacks ball game as well as the West Valley and its hot spots & events, like Maryville Park where the Milwaukee Brewers play during Spring Training, Cesar Chavez Park, the Westgate City Center, Jobing.com Arena, Phoenix International Raceway, Arizona State Fair Grounds, University Of Phoenix Stadium home to our Arizona Cardinals, and the Cricket Pavilion. Enjoy convenient amenities such as free high-speed Internet access, relax in our sparkling outdoor swimming pool and spa, get in your daily work out in our on premise fitness center, make use of our onsite guest laundry facility, and print your boarding pass in our convenient business center. Contact us directly at 602-595-7601 about your meeting requirements. Our meeting facility can accommodate up to 20 guests depending on your requirements. Head back to your spacious room where you'll find in all our rooms loads of amenities including: microwave, refrigerator, free wireless high-speed Internet access, coffee maker, hair dryer, iron w/ironing board, and more. Greet the new day with our Free Bright Side BreakfastTM including rotated daily a variety of hot items like biscuits and gravy, scrambled eggs, sausage, bacon, hash browns served each morning near the lobby.