There’s not much to say about a one hour flight. This is a connection from LA to RNO that I missed the previous night due to a mechanical check delay on my originating flight from JFK to LAX. The short flight itself was fine. Instructions from the pilot and crew were per usual. The coffee was barely lukewarm, which possibly was purposeful so we would down it quickly. Bags were already on carousel upon reaching baggage claim, which was excellent.
Flight was warm for first few hours and quite rough
Flight was delayed due to crew being not on time
Boarding was efficient and smooth. Departure time was on time. Arrival to Detroit was early. Average food . Average crew service Very average cabin comfort. Nothing spectacular one way ir another, except for the excellent on time performance.
Flight was delayed. No information on why it was delayed. After we boarded the flight, , the crew made announcement that the captain hs not arrived and he will take 15 mins more to arrive. Passengers were just sitting patiently for the captain to arrive and start, Terrible experience.
This was my first time flying Delta ever and I had a great experience!
Very convenient considering that is a non-stop flight, but the Aeromexico still has old model planes, so the entertainment was very poor and the space for carry-on luggage was very limited.
This long-haul international flight was the most comfortable among any of the same kind of flight operated by an American-headquartered airline - second to none!
Outdated equipment in disrepair, wifi inoperable. Broken seats, taped air vents, generally poor condition, the 717 showed its age and lack of upkeep.
My requested wheelchair never appeared. So many entertainment choices yet, I found little of interest and no internet option to search on my own. Both were minor issues.
There was no WiFi available, there were mechanical problems with the plane and we landed at C 124, then the gate was switched to A 26, then all the way back to C126! For a 75 yo woman traveling alone, this was a difficult journey, indeed!
This trip did not start off well. The inbound flight was delayed about 20 minutes. Then, after initial onboarding, the passengers had to deplane due to a mechanical problem. That took about 30 minutes to fix and be cleared. Then, reboarding was chaotic. It took a long time to sort passengers and two passengers on standby were ticketed but there was no seat. So, they had to deplane. One of the flight crew was trying to help passengers figure out a place to put their carry-on bags and that took more time. In the end, our scheduled 10:30 am departure did not actually take off until about 12:05 pm CST. The flight itself was long but we got to Houston. Some passengers missed their connecting flights and had to rebook. Not the best of flights I've had.
Staff were good. My seat was in need of repair, but for a short flight was not problematic. Usual basic snack and drink setup that you'll find on any US carrier. Over, a decent, basic flight.
Complimentary light meal would be appreciated. But great flight crew service on all legs
Poor. Crew allowed children to run around and scream and disturb passanger’s seats.
Flight delayed for more than 16 hrs and no effort was spent to provide an alternate
When I went to check in at the United counter in Barcelona, Spain I had 2 different menat 2 different times in United uniforms (standing around with a couple other employees) ask me if I was traveling alone. The one man asked me 3 different ways if I was traveling alone. I am, 68 yeaers old and have all my faculties. I thought it was weird and it made me feel very uncomfortable. What difference does it make if I was traveling alone or with someone? What if I was a recent widow? That would have been horrible. They never gave me a reason why they needed to know who I was traveling with. I was hesitant to question them because I needed to be on that flight.
Crew was tired as we all were. Pretty abrupt. Flight was delayed. Not as enjoyable as the other 3 legs we flew.
Flight attendants were friendly & good service, food sucks, seats uncomfortable, not many Asian movies or shows flying from Hong Kong
We got delayed three hours and nobody thought to have the bathroom fixed while we were sitting waiting to board? took a full hour to have maintenance come and check it off. Had to shut the bathroom down twice so that the pilots could go to the bathroom. Everyone missed their connections.
Our aircraft arrived late into Tokyo from Vancouver, so departure was delayed slightly for cabin cleaning and preparation. After boarding the full flight, we experienced an additional delay due to de-icing, which was an unexpected but necessary step. The pilot advised that the first two hours would likely include light to moderate turbulence, which proved accurate. As a result, cabin service was understandably delayed. This isn’t a complaint — simply a summary of the circumstances. Once we passed through the rough patch, the remainder of the flight was smooth, our pre ordered vegan meals were good and we arrived in YVR close to the expected time. Kudos to the crew for working professionally and diligently throughout the situation. Will fly again long haul with Air Canada.
Terrible, delayed flights lost luggage and lost hotel fees. Missed meetings. Overnight in airport every air canada flight was a cluster mess.
As we were boarding the plane, there was an unknown substance on my seat. We requested that the cabin crew clean the substance off of the seat, but a member by the name of "Julia" asked us, "Why should I clean this mess up?". She then proceeded to ignore us for the duration of the flight, even asking one of her colleagues to serve us during the meal service instead.
Excellent. I could change my flight and cone back a day earlier. Everything was great thanks 😊
Service well, but some problems then the flight has delayed 1h more
Awful. No running water on the plane. Bathroom extremely grimy, panels taped into place. Breakfast eggs with a terrible texture.
I had a fine time, but when I booked my tickets, I chose my seats. I had picked specific seats. When I checked in, I learned that my seats were gone, they'd put me in random seats instead. I didn't care for the flight from Toronto to Philly, but for Haneda to Toronto, I was very uncomfortable in a middle seat instead of an aisle seat.
Good experience. I like the precise information about boarding and baggage by mail and texts
Air canada definitely needs to get better with their timing for flight as our first flight time was changed and moved earlier and flight from hnd to yyz was delayed by like 1.5hrs
Air Canada cancelled our flight and reschedule it 26 hours later that completely interrupted my family's long waited Japan trip, it wasn't due to natural reason such as weather but under the company's control. On the day we wasted 9 hours of our time from 6am to 3pm, including a few hours in the customer counter waiting for supervisor to handle our rescheduling. When we came to the counter for rebooking help there were at least 4 employees on the counter but we were told they were not trained to handle customer rebooking, we were also told the supervisor could come 10:30 to handle our rebooking, but she showed up more than one hour later, the end result was exactly the same so the few hours we spent waiting for her was completely wasted; We already prepaid hotel and all the tickets for the our stay in Tokyo so all of the cost for the first day is completed wasted; The $80 meal voucher issues was far less than our financial loss due to the financial cancellation, and it was not surprisingly invalid (as Your company screw up everything possible along the flight), the vouchers were supposed to last 72 hours, when we tried to used it at our lounge next day less than 24 hours from its issuing at a designated restaurant, the worker there couldn't scan the vouchers after multiple tries on all 4 vouchers issued, so we had to pay the food from our own money; For the two return flights they were also full of unfortunate events that caused bad experience and further delay and waste of our time, both flights departed late and the last leg had another significant delay of more than half an hour after touchdown, the gate was for some reason not available so we waited more than half an hour, when we got out of plane it was almost one hour later than the supposed arrival time; The gate you arranged is the farthest in Vancouver airport, also was the luggage pickup location in Seattle airport; We also called customer service for rescheduling help and after a long time wait (more than an hour) we got a call back but the CS representative was equally clueless and unhelpful. Other than a fatal crash, your company couldn't do anything right and provided the worst service possible among the tons of flights we have taken in our lives.
