Reviews for Advantage in Nashville
- All reviews 100%
Jan 12 2017
a bit of bait and switch
Pros: When I found the offer on kayak, it s stated that the rate represented a 2 day rental. It was a good price.
Cons: When I picked up the car it turned out the price was for a 1 day rental plus 2 extra hours vs 2 days. That is not what the initial info on line stated. In the end I only used the car for one day, but I was troubled by the misrepresentation.
Jan 12 2017
Pros: Chose Advantage for the very low rates. Easy pickup and drop off, and the car was new and very clean. Had to extend by two days and customer service was fairly efficient. Received the deposit refund quickly. No unexpected charges upon return.
Cons: I reserved an intermediate and was given economy, which was very flimsy (had I realized immediately I would have gone back and complained but I didn't, so no saying whether or not they would have fixed it). When I called to extend my rental they quoted me 3 times my original rate for the extra days, and when I challenged them they immediately gave me the original rate.
Dec 19 2016
Economy to Compact
Pros: Advantage was able to provide a car with unlimited miles as I purchased.
Cons: I didn't like the fact that when I arrived at the pickup location the reservation was for 150 miles and not the unlimited miles that I reserved on this website. The lady at the counter was able to get a reservation for me at Thrifty for a few more dollars. I reserved an Economy car but, when I arrived at Thrifty they only had a Compact. It wasn't very clean and the unlock buttons didn't work on the keyless remote. It wasn't very pleasant.
Nov 23 2016
Painful process to get the keys...
Cons: I waited a total of :45 mins as the first person in line (it built to 3 more behind me) for the guy at the counter to get keys to the couple in front of me....it was ridiculous and I will never use Advantage again. When I mentioned to the guy at the counter when I finally got to him he could care less he just wanted to ask me twenty questions about why I was in Nashville....the answers were, none of your damn business no small talk now buddy, give me my keys!