Reviews for Advantage in Nashville
- All reviews 100%
Based on 62 reviews
May 15 2017
Pros: Easy to surf the site
Cons: Other sites had the prices lower
Apr 22 2017
Pros: Good price, clean car, no problems.
Cons: Counter help was very stern to start but she ended up being friendly and helpful.
Apr 16 2017
Pros: Super convenient pick up, super clean SUV, drop off was a breeze as well. Great value.
Jan 12 2017
a bit of bait and switch
Pros: When I found the offer on kayak, it s stated that the rate represented a 2 day rental. It was a good price.
Cons: When I picked up the car it turned out the price was for a 1 day rental plus 2 extra hours vs 2 days. That is not what the initial info on line stated. In the end I only used the car for one day, but I was troubled by the misrepresentation.
Jan 12 2017
Pros: Chose Advantage for the very low rates. Easy pickup and drop off, and the car was new and very clean. Had to extend by two days and customer service was fairly efficient. Received the deposit refund quickly. No unexpected charges upon return.
Cons: I reserved an intermediate and was given economy, which was very flimsy (had I realized immediately I would have gone back and complained but I didn't, so no saying whether or not they would have fixed it). When I called to extend my rental they quoted me 3 times my original rate for the extra days, and when I challenged them they immediately gave me the original rate.
Dec 19 2016
Economy to Compact
Pros: Advantage was able to provide a car with unlimited miles as I purchased.
Cons: I didn't like the fact that when I arrived at the pickup location the reservation was for 150 miles and not the unlimited miles that I reserved on this website. The lady at the counter was able to get a reservation for me at Thrifty for a few more dollars. I reserved an Economy car but, when I arrived at Thrifty they only had a Compact. It wasn't very clean and the unlock buttons didn't work on the keyless remote. It wasn't very pleasant.
Nov 23 2016
Painful process to get the keys...
Cons: I waited a total of :45 mins as the first person in line (it built to 3 more behind me) for the guy at the counter to get keys to the couple in front of me....it was ridiculous and I will never use Advantage again. When I mentioned to the guy at the counter when I finally got to him he could care less he just wanted to ask me twenty questions about why I was in Nashville....the answers were, none of your damn business no small talk now buddy, give me my keys!
Nov 17 2016
Cons: When dropped off, overcharged for gas fee
Nov 14 2016
Smelled like smoke!
Cons: The car pick up area was outside, which we followed the signs to, but you have to go inside first. It didn't say that with the online information. So we waisted a 1/4 mile walking & time to go back inside, then back outside. The car smelled like cigarette smoke & had stickers & signs all over that said not to smoke; which is a dead giveaway that it's a rental to anyone who sees it, by the way! The car rattled when you took a corner & wobbled at highway speed. It did feel like it had been taken care of at all. Also had other squeaks & noises that were a bit concerning.
Nov 3 2016
Pros: The agent was So slow with the two customers in front of me that I booked on a competitor and canceled this reservation.
Oct 4 2016
Pros: nice car and it was cheap!
Cons: Parking in downtown was expensive!
Sep 25 2016
Good car, great price
Pros: Very helpful service and easy return
Cons: Everything was good
Jun 6 2016
Pros: Super friendly and helpful staff and an easy rental!
Apr 29 2016
Pros: First time rending a car and it was easy and Advantage rocked and was very helpful.
Apr 26 2016
Cons: 5th in line at 7:10a weekday and waited 40min. $200 xtra "deposit" attached to bill with "about a week" wait for refund. No info given at counter and no personnel at pick up so needed to Google push button start w/foot on brake. Needed to fill out form documenting damage to car prior to leaving and place copy of form in unattended box which was overflowing--dings, scratches, dents, etc. which were extensive so took more time. Drop off easy. Wouldn't rent from Advantage again which is too bad since we'll be visiting local college often.
Apr 22 2016
Great customer service
Pros: in and out quickly
Apr 17 2016
bait and switch
Pros: lady at the front desk was great and conversational.
Cons: I was quoted $150 for less than 3 days, which was already unreasonably high for such a short rental. I opted out of extra insurance, etc. I ended up paying over $250 when I got to the counter.
Apr 13 2016
Pros: Great new car, low price, excellent customer service renting and returning car.
Apr 10 2016
Pros: Ease of pickup and drop off. Staff was friendly
Cons: Inside of windshield was dirty. Passenger seat and back seats had stains. Very unlike Advantage
Apr 7 2016
Pros: Very affordable, easy pick up and drop off. Great customer service.
Mar 25 2016
Pros: Clean car, easy pick up and drop off
Mar 10 2016
Will never book with them again!
Cons: Got to counter after a long flight and they would not rent to me because I did not have proof of insurance with me. I have never been asked to show proof of insurance when renting a car, and I rent fairly often. I keep my insurance card in my car....I don't travel with it! And why couldn't they just sell me their insurance? So went to Budget right next door and they were happy to have my business. Will never book with Advantage agian.
Jan 20 2016
Pros: We were fortunate to have a short line, so a minimal wait. They upgraded us from an economy to a small SUV without even asking. The clerk was polite and helpful.
Cons: The walk to the parking garage at the Nashville airport was a little long especially on the cold day we were there. I can't fault the rental company for that. They were great.
Jan 17 2016
Pros: GOT WHAT I ASKED FOR OR MORE. QUICK AND EASY. GREAT VALUE FOR PRICE. WILL LOOK FOR ADVANTAGE IN THE FUTURE AS MY "GO TO" CHOICE.
Jan 10 2016
Pros: enjoyed the room, the gas mileage and the price.
Jan 8 2016
Car was not ready
Pros: I received a larger car than was reserved for the same price
Cons: When I went to pick up my car it was not there. took close to 8 minutes after finding out that my car was sent away to service for them to find me another car. Their systems were not in sync
Dec 30 2015
No fuss, No muss
Pros: A very simple pickup and drop off. No time wasted. Clean, new car.
Dec 28 2015
Cons: We were left standing curbside with no communication and were stranded. We were forced to element from Another company and I've been unable to reach advantage to get a refund.
Nov 30 2015
Pros: service , car
Oct 14 2015
Cars dirty, garage dispatchers rude
Pros: The check out woman at the gate was very helpful; she called the manager and helped get me a cleaner car.
Cons: The car I was assigned was dirty - large patch of sticky substance on the front windshield, a big stain on the driver's seat and dirty, splotchy side view mirrors. When I requested a cleaner car, I was told, unpleasantly, that there were none.
Oct 10 2015
We will NEVER rent from Advantage again
Pros: The people working the drop off/pickup desk in Nashville were very nice and extremely helpful.
Cons: My mom and I drove from Nashville to Lynchburg, Va with this car. Check engine light and low tire pressure light came on along with oil change warning light. All 4 tires were quite low & we were a quart low on oil! Never again, Advantage.