Reviews for Thrifty in Nashville
- All reviews 100%
Aug 22 2017
Pros: Car was fine.
Cons: Only 2 agents on duty in airport for Thrifty/Dollar, had a very long line, wait was excessive. Ditto for getting car out of airport, only 1 agent, many cars trying to get out, waited 16 minutes in line to take car out. Should have planned better for influx of people in town for eclipse.
Jul 25 2017
Pros: I thought we would need 2 small cars for our large group plus luggage, but when I explained it to the fellow behind the desk he got us into a Dodge Journey which fit us. A little snug, but better and cheaper to rent than two cars.
Jul 24 2017
Pros: Low price
Cons: Customer service was slow and poor. Agents took a long time chatting and wandering in and out of back door looking bewildered. I finally got up for my car and took the bait to go up one level in SUV. Was told "Jeep Grand Cherokee or similar". Got a Jeep Compass...whatever. We returned car and I accidentally took key with me. I ran back to kiosk and gave to attendant. He was rude and said-"you need to take to car". That was ridiculous. They could care less about customer. I rented from a competitor Couple days later in different city and was done in less than 3 minutes.
Jun 12 2017
Cons: They wouldn't let me use my debit card at the airport to pick-up my car.