Reviews for Thrifty in Nashville
- All reviews 100%
Apr 24 2017
Website is a disaster
Pros: The People at the airport were great .... easy to work with.
Cons: The KAYAK website was terrible. ... AND the Nashville Airport's drive-in "directions to the Rental Pickup" were non-existant .... the whole 'directions' system used by that airport is a bad joke.
Apr 22 2017
Pros: Nice helpers at garage end.
Cons: Counter guy jipped me.
Apr 16 2017
Poor pickup experience.
Pros: The car we eventually received was clean.
Cons: We waited in line to get the car for 45 min. No apology for the long wait time. When we got to the garage to pick our car there were none left that we reserved. We opted for a compact instead on an economy and then waited another 10 min to get out of the garage. When we got to the booth, the man scanned our car and then told us the car we chose had been sold and shouldn't have been in the lot and we couldn't take it. Everyone behind us had to reverse so we could get out and go pick out another car. 2 hours later and 2 cars later we finally got out of the garage. A 30 min max process took us 2 hours and we were late by an hour and a half for the event we came for.
Apr 9 2017
Watch the Pricing
Pros: Nice brand new car, comfortable and clean. Easy drop off.
Cons: Reserved car online, and at pickup they wanted to charge me double the price of my reservation due to "airport fees and taxes". When I showed my reservation that included tax, they did give it to me at that price.