Reviews for Thrifty in Nashville
- All reviews 100%
Feb 23 2017
Fast check out, good value!
Pros: Everything, well done!
Feb 22 2017
Cons: Was told to select 'any car' from the 'Standard' section in the parking lot. There was only one car in this section, it was a small Kia CUV. On my way out I stopped at the gate to show them my paperwork and made the offhand comment "This is a standard level car, right?" The gate attendant made a fuss about how I was taking an SUV and would be charged more even though I pointed out there were no other cars in the standard section of the lot. The gate attendant made me stand at the gate while he went and picked a car, made me move all my items over to the new car, and made people wait behind me while this all was happening. The WORST part of the experience was that I ended up with a car that someone had been smoking in. It was horrible to be in the entire trip because it smelled disgusting. I never would have selected the car myself, and certainly never would have accepted the car if I had not lost 20-30 minutes to the ridiculous scenario and was running late to meet a colleague. I realize this was somewhat just bad-luck, but I was very disappointed in the unprofessional manner of the Thrifty employee and the quality of the rental car provided to me.
Feb 13 2017
Get the pictures correct!
Pros: Trifty was very understanding, but confused by the problem with 3rd party services.
Cons: Had to cancel after I made the reservation because the picture Kayak had a picture of an suv but was really a rental for a small car. Had to also cancel the next reservation because Kayak said unlimited miles, when I arrived at Advantage Rental to pick the car up, they said it was a 150 mile/day max. Very poor experience with Kayak.
Feb 6 2017
Pros: The process was EASY and THE PRICE of the rental was great.
Cons: I loved the price of the rental but was disappointed that I had to go to another car rental because they would not take my debit card. They said I had to have a credit card.