Reviews for Alamo in Seattle
- All reviews 100%
Sep 12 2017
Charged extra for less
Cons: I am from Houston and due to Huirricane Harvey had to drastically change my trip around. Evryone worked with me as far as Airlines and hotels. I paid $264 up front for 8 days. I had to shorten this rental to only 5 days. They wanted to charge me $1,099. After explaingin the situation they di bring down the fee, but I still had to pay an extra 33 dollars. Which still makes no sense to me whatsoever. I will never use Alamo.
Sep 9 2017
Pros: Friendly people, reliable, and honest price wise.
Aug 27 2017
Everything went smoothly
Pros: I liked the car, pick up and drop off were effortless, the price was reasonable, car did what I wanted.
Cons: The traffic in Seattle
Aug 27 2017
Portland PDX Alamo - Unhappiest Place On Earth
Pros: 2017 Toyota Camry
Cons: The management was rude and dismissive. A snag in our rental reservation had them telling us "good luck" an escorting us away stranded in Portland essentially canceling our family visit to central Oregon and road trip back to Seattle. The "assistant manager" felt like handing us his business card and saying he would pass along our frustrations to the corporate channel while attempting to walk us back to the airport shuttle was more appropriate than stepping behind a counter and even touching a computer to look at our reservation. Calling the 1 800 customer service number connected us with someone who actually cared and walked us through picking up our rental but PDX staff continued to be a nightmare. Overall, completely rearranged our trip with zero remorse and nearly doubled the cost. Will not be recommending to anyone after being treated so poorly by people that should be customer service representatives.