Reviews for Budget in Henderson
- All reviews 100%
Aug 6 2017
Worst Rental Company Ever!
Cons: We showed up as scheduled to pick up our minivan rental for our summer family vacation. We first had to wait over 30 minutes just to begin the rental process. Then they did not have a vehicle for us and were unwilling to help us find a minivan in the area. They were rude and completely left us stranded. We had prepaid our hotel stay and prepaid tickets to the theme park but with no rental we couldn't take our 4 children on vacation. WILL NEVER GO BACK!!
Jul 2 2017
Pros: The sleekness of the car, Bluetooth capability, good AC and fair gas mileage.
Cons: When we went to pick up our car at the location I picked, there wasn't a car for us there even thought I reserved one 2 weeks ago. The guy called around for twenty minutes or so and finally found one that could be delivered to their store. He said it would be another 30-40 minutes until it got there. I reserved a car to pickup on a certain day and time, I expect a car to be there. I couldn't just wait around for that long so I went to pick it up at the other store. I had to wait another 20 minutes for them to help me and then when I finally got a car, the keys didn't work. I eventually got one that worked and got on the road an hour and a half after I had anticipated. I will never use Budget again.
May 30 2017
Pros: The car had excellent gas mileage and was comfortable. The service was great when I picked the car up.
Cons: Wish the people at the dealership knew where the rental drop off was, I ended up being late because of their confusion.
May 22 2017
Pros: xm radio included.
Cons: fire engine red color. this was only choice and I hated it.