Pick-up location | Hackensack |
---|---|
Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Premium, Standard, Standard SUV |
Rental locations | 4 |
Popular agencies | Hertz, Enterprise |
Economy | $28/day |
Compact | $29/day |
Intermediate | $30/day |
Standard | $43/day |
Full-size | $48/day |
Premium | $49/day |
Luxury | $53/day |
Intermediate SUV | $48/day |
Standard SUV | $53/day |
Enterprise
10.0
Excellent
11 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
2 locations in Hackensack
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Reviews
10.0 Excellent
Nov 2020
Pros:
Very good10.0 Excellent
May 2020
Pros:
I have the best experience I’ve ever had with a car rental and it was because of the associate processing our rental at Enterprise. Thank you.6.0 Good
Sep 2018
Pros:
The car was nice, drove well, and was overall a nice car for a good price.Cons:
The car was not cleaned well. At first, all looked fine, but the cup holders and in the cracks of the seats were filled with crumbs, and when I tried to wipe them out, there was something sticky. If the interior had been cleaned better, this would have been the perfect rental.7.2 Good
Dec 2016
Pros:
staff was helpful and efficientCons:
Inside car had a strong, strange smell that gave me a headache and inside wiedshield was pretty dirty10.0 Excellent
Sep 2016
Pros:
ride to and from the train station10.0 Excellent
Nov 2020
Pros:
Very good10.0 Excellent
May 2020
Pros:
I have the best experience I’ve ever had with a car rental and it was because of the associate processing our rental at Enterprise. Thank you.6.0 Good
Sep 2018
Pros:
The car was nice, drove well, and was overall a nice car for a good price.Cons:
The car was not cleaned well. At first, all looked fine, but the cup holders and in the cracks of the seats were filled with crumbs, and when I tried to wipe them out, there was something sticky. If the interior had been cleaned better, this would have been the perfect rental.7.2 Good
Dec 2016
Pros:
staff was helpful and efficientCons:
Inside car had a strong, strange smell that gave me a headache and inside wiedshield was pretty dirty10.0 Excellent
Sep 2016
Pros:
ride to and from the train stationAvis
5.3
Okay
11 reviewsCleanliness
5.3
Comfort
5.3
Pick-up/Drop-off
5.3
Value for money
5.3
3 locations in Hackensack
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Reviews
2.0 Mediocre
Jan 2018
Pros:
The car itselfCons:
OVercharged me $100!, ridiculous customer care, rude on the phone. Fradulent charges on the bill10.0 Excellent
Jul 2017
Pros:
Car was ready and clean, service was excellent.10.0 Excellent
Oct 2021
1.9 Horrible
Aug 2021
2.0 Mediocre
Jan 2018
Pros:
The car itselfCons:
OVercharged me $100!, ridiculous customer care, rude on the phone. Fradulent charges on the bill10.0 Excellent
Jul 2017
Pros:
Car was ready and clean, service was excellent.Hertz
4.3
Okay
27 reviewsCleanliness
4.1
Comfort
5.0
Pick-up/Drop-off
4.1
Value for money
4.0
One location in Hackensack
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Reviews
8.0 Excellent
Dec 2021
2.0 Mediocre
May 2021
Pros:
Horrible customer service!!! Could not even rent the car! Their work ours are different form the advertised and even when I told them that I am going to pick up the car they never waited to the given business hours and closed 60 minutes earlier. Even their main number is very dysfunctional and could not help me with anything by not allowing me to speak with any management stuff. Horrible Horrible consumer service. I will never every rent a vehicle via Hertz2.0 Mediocre
Oct 2020
Pros:
NoneCons:
They give me dirty car and I spend my 18$ for car wash from my pocket rediculus2.0 Mediocre
Oct 2020
Cons:
They could have made it clearer that I needed the cost of the rental plus $200 on my card. I ended up having to cancel and use another company.2.8 Mediocre
Oct 2020
Pros:
Car was dirty and I spent $20 from my pocket for car washCons:
Not good car5.6 Okay
Sep 2020
Cons:
They did not close out the rental agreements until 2 days after I dropped off the car and I was charged an additional $300 that still hasn’t fallen off of my credit card! That is an extreme inconvenience and nothing was offered to make amends.Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Hackensack
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Reviews
10.0 Excellent
Apr 2017
Pros:
Car was almost brand new and great on gas, quick pick up and drop offCons:
Price on kayak is not what you when you go to pick up or drop off the car ... expect some taxes and if you're under 25 expect to pay for that as well8.4 Excellent
Dec 2016
Pros:
But the car was not clean . I paid from my packet to wash the car . Next time may sure every car must be clean a list insade thank you.10.0 Excellent
Apr 2017
Pros:
Car was almost brand new and great on gas, quick pick up and drop offCons:
Price on kayak is not what you when you go to pick up or drop off the car ... expect some taxes and if you're under 25 expect to pay for that as well8.4 Excellent
Dec 2016
Pros:
But the car was not clean . I paid from my packet to wash the car . Next time may sure every car must be clean a list insade thank you.Payless
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Hackensack
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Reviews
2.0 Mediocre
Jul 2017
Cons:
They called me 4pm the day before and left a voicemail saying they didn't have a car for me because they extended the length of the previous renters trip. I tried calling back minutes later but no one would answer the phone, even though online it says they close at 6. I called at least 8 times over the next house and still no one answered. The morning of my trip i called again at 7 AM and they hadn't yet figured out how to get a car, even though i was reserved from 8 AM on. While calling back a second time to get details on when a new car would be arriving they asked me where i was driving and then told me that i wouldn't be able to rent the car because i'm going to far. On my rental through kayak/priceline it specifically said unlimited mileage. The person i spoke with said it was on the payless website, but i checked it before booking and it doesn't mention distance restrictions. so in the end my trip never happened and I was very displeased.2.0 Mediocre
Jul 2017
Cons:
They called me 4pm the day before and left a voicemail saying they didn't have a car for me because they extended the length of the previous renters trip. I tried calling back minutes later but no one would answer the phone, even though online it says they close at 6. I called at least 8 times over the next house and still no one answered. The morning of my trip i called again at 7 AM and they hadn't yet figured out how to get a car, even though i was reserved from 8 AM on. While calling back a second time to get details on when a new car would be arriving they asked me where i was driving and then told me that i wouldn't be able to rent the car because i'm going to far. On my rental through kayak/priceline it specifically said unlimited mileage. The person i spoke with said it was on the payless website, but i checked it before booking and it doesn't mention distance restrictions. so in the end my trip never happened and I was very displeased.Most popular agency | Hertz |
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Most popular car type | Intermediate |
Average price | $76/day |
Good deal | $61/day |