Pick-up location | Springfield |
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Car types | Commercial, Compact, Full-size, Intermediate, Intermediate SUV, Premium, Premium coupe, Standard, Standard SUV, Supplier choice |
Rental locations | 3 |
Popular agencies | Avis, Payless, Budget |
Compact | $45/day |
Intermediate | $49/day |
Standard | $49/day |
Full-size | $51/day |
Premium | $77/day |
Supplier choice | $72/day |
Intermediate SUV | $83/day |
Commercial | $92/day |
Premium coupe | $95/day |
Standard SUV | $102/day |
Enterprise
10.0
Excellent
11 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
3 locations in Springfield
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Reviews
10.0 Excellent
Mar 2021
Pros:
Great priceCons:
All was fine10.0 Excellent
Dec 2016
Pros:
It was good10.0 Excellent
Dec 2016
Pros:
Everything from beginning to endCons:
Great service10.0 Excellent
Mar 2021
Pros:
Great priceCons:
All was fine10.0 Excellent
Dec 2016
Pros:
It was good10.0 Excellent
Dec 2016
Pros:
Everything from beginning to endCons:
Great serviceBudget
10.0
Excellent
4 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
2 locations in Springfield
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Reviews
2.0 Mediocre
Jun 2017
Cons:
Car was dirty inside and out. Bird droppings on the outside, soda cans in the back seat and it was recently smoked in. The pick up process was horrendous. The car was not there and it took over an hour to get it delivered from another location.10.0 Excellent
Jan 2022
2.0 Mediocre
Jun 2017
Cons:
Car was dirty inside and out. Bird droppings on the outside, soda cans in the back seat and it was recently smoked in. The pick up process was horrendous. The car was not there and it took over an hour to get it delivered from another location.Avis
5.6
Okay
8 reviewsCleanliness
5.6
Comfort
5.6
Pick-up/Drop-off
5.2
Value for money
3.6
2 locations in Springfield
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Reviews
2.0 Mediocre
May 2021
Pros:
They had no car when I went to pick it up××××××10.0 Excellent
Nov 2020
Pros:
Tamecka Dixon was the friendliest and most accommodating agent I have interacted with across ANY car rental platform. She kept her office open for 15 extra minutes as I was running late, even though it was the night before Thanksgiving. Her generosity and flexibility make her an exceptional member of Avis and I am certainly going to rent with Avis once again largely because of the stellar service, coupled with the easy check-in process and lower costs.Cons:
A more secure drop-off process would be preferred. The office is closed on Sundays, so dropping off in they key window did not feel as secure as ideal.2.0 Mediocre
Sep 2020
Pros:
Nothing at all. EVERYTIME there is a problem, with any location. Staff is extremely rude & nasty. Nobody knows what’s going on between branch locations and corporate . This company is so unprofessional and unorganized!Cons:
EVERYTHING7.2 Good
Jan 2020
Pros:
Staff was friendly and drop off was quick. Since it was a holiday, i just left the keys in the drop boxCons:
Not really sure. The price i suppose althougn I assume those are standard rates among car rental agencies.8.0 Excellent
Aug 2022
6.0 Good
Jun 2022
2.0 Mediocre
May 2021
Pros:
They had no car when I went to pick it up××××××10.0 Excellent
Nov 2020
Pros:
Tamecka Dixon was the friendliest and most accommodating agent I have interacted with across ANY car rental platform. She kept her office open for 15 extra minutes as I was running late, even though it was the night before Thanksgiving. Her generosity and flexibility make her an exceptional member of Avis and I am certainly going to rent with Avis once again largely because of the stellar service, coupled with the easy check-in process and lower costs.Cons:
A more secure drop-off process would be preferred. The office is closed on Sundays, so dropping off in they key window did not feel as secure as ideal.2.0 Mediocre
Sep 2020
Pros:
Nothing at all. EVERYTIME there is a problem, with any location. Staff is extremely rude & nasty. Nobody knows what’s going on between branch locations and corporate . This company is so unprofessional and unorganized!Cons:
EVERYTHING7.2 Good
Jan 2020
Pros:
Staff was friendly and drop off was quick. Since it was a holiday, i just left the keys in the drop boxCons:
Not really sure. The price i suppose althougn I assume those are standard rates among car rental agencies.Hertz
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Springfield
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Reviews
2.0 Mediocre
Jun 2020
Pros:
Nothing. They cancelled the morning of the reservation and didnt even try to help find a replacement.Cons:
More friendly customer service. I realize they are struggling financially but that's no reason to abandon courteousness and caring.10.0 Excellent
Nov 2017
Pros:
Top service with friendly and helpful people.5.2 Okay
Jul 2017
Pros:
Costume service was ok.Cons:
Not being able to make changes on my booking a few hours after booking and the vehicle giving me some problems with a tire that kept loosing air.4.0 Okay
Jul 2017
Cons:
La atención en Hertz fue muy mala, ellos no tenían la información de la reserva.5.2 Okay
Jul 2017
Pros:
The car itself was fine, the pickup process was fine, the reps were friendly enough.Cons:
Because it was Sunday for car dropoff, I used the key-drop to return the car/keys. BUT, when I closed the key-drop drawer, the lock on the key-return box fell off (was never properly locked) and the whole door fell open, exposing all of the keys that had been dropped off. If an unscrupulous person got access to all the keys, they could have taken any vehicle, etc. Of course, I took pictures to document this situation.4.0 Okay
Sep 2016
Pros:
Only the priceCons:
No spire and I do have a flat tire if I do half I do half call you private company to charge xxxxxx amount of moneyPayless
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Springfield
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Reviews
2.0 Mediocre
Feb 2017
Cons:
They advertise unlimited mileage, when I showed up for the car, they told me that you would get charged for every mile over 250. ridiculous dont rent from here.2.0 Mediocre
Feb 2017
Cons:
They advertise unlimited mileage, when I showed up for the car, they told me that you would get charged for every mile over 250. ridiculous dont rent from here.Value Van And Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Springfield
Most popular agency | Enterprise |
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Most popular car type | Mini |
Average price | $72/day |
Good deal | $66/day |